2 Lever Mortice Sashlock Door Lock - 64mm - Brass Plated - Security Solutions

2 Lever Mortice Sashlock Door Lock - 64mm - Brass Plated - Security Solutions Reviews

Average star rating 3.5 out of 5 stars

3.4

(5 reviews)

A product’s star rating is calculated as the average of all its reviews.

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Sold by Hiatt Hardware (UK) Limited

www.hiatt-hardware.com

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13.6K Reviews

4.7

The information on this page is based solely on product reviews written by customers of Hiatt Hardware (UK) Limited via Trustpilot.

Here’s what people highlighted

Design

4.2

4 ratings

Ease of installation

4.7

3 ratings

Packaging

5.0

4 ratings

Quality

4.0

4 ratings

Value for money

4.2

4 ratings

Product details

At a glance: Security Solutions design 2 lever mortice sashlock Brass plated 64mm The Security Solutions 2-lever mortice sashlock is designed for interior door security. It’s ideal for rooms that need to be locked around the home or in the workplace where security protection is required, a bedroom door, storage space or office door, for example. Designed to be matched with the standard lever handles or door knobs of your choice. This mortice sashlock features a secure brass deadbolt and latch, reversible left or right door opening, steel construction and high-quality brass plated finish. Supplied with strike plate, two keys and the screws needed for installation.  For higher security requirements and external doors use a 5 lever sashlock.
  • Brand: Security Solutions
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All reviews

Rated 1 out of 5 stars

Not worth buying, bought 20 installed 6 so far 2 broke before fitting 2 whilst fitting and the last 2 broke after three days after installation, verdict don't waste your money not fit for purpose.

Design: 2
Ease of installation: 4
Packaging: 5
Quality: 1
Value for money: 2
Hiatt Hardware (UK) Limited logo

Reply from Hiatt Hardware (UK) Limited

Hi, thank you for taking the time to speak with us. As discussed, we're sorry to hear about the issues you've experienced with these locks.

As agreed, we are arranging to send you 20 upgraded replacement locks featuring our latest design. We appreciate you bringing this to our attention and the opportunity to resolve the matter. If you have any further questions or need any additional assistance, please don't hesitate to get in touch.
Please get in touch with our customer service team at your earliest convenience so we can investigate this further and find a suitable resolution. We appreciate your feedback and hope to have the opportunity to put this right.

Rated 1 out of 5 stars

very poor quality but what do you expect for little over 3 quid. Mechanism broke whilst fitting it and it would have cost more to send it back than it cost me so just binned it. I probably should have contacted them to say but for the price I didnt feel it justified wasting anyones time

Hiatt Hardware (UK) Limited logo

Reply from Hiatt Hardware (UK) Limited

Hi Alan

We’re really sorry to hear about the issue with your lock. This is not the experience we want our customers to have.

We’ll be happy to arrange a replacement for you right away, our customer service team have contacted you so we can get this sorted as quickly as possible.

Rated 5 out of 5 stars

Excellent product, great value for money. Purchase 6 locks in total to redo my whole house.

Design: 5
Packaging: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

First time using this company delivered following day highly recommended this company excellent product and fairly priced

Design: 5
Ease of installation: 5
Packaging: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Replaced a Yale lock without any issues

Design: 5
Ease of installation: 5
Packaging: 5
Quality: 5
Value for money: 5