After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
works fine (usually using a German default Vpn); year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know i... See more
Easy to use tool and reliable. At first, required hide.me for work/commercial requirements. The accessibility and easy to trial, purchase and set-up was unparalleled. I was happy with the work... See more
I've been using Hide.me for the last few years and I'm very happy with the performance and the varied number of VPN types of connections it can swap to. It is almost a set and forget app and the a... See more
Company details
Written by the company
Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!
Contact info
Unit 12F(1), Main Office Tower Financial Park Labuan, Jalan Merdeka, 87000, Labuan, Malaysia
- support@hide.me
- hide.me
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hide.me VPN - Fast, Reliable & Private!
I've been with Hide.me VPN for a number of years now and wouldn't go anywhere without it. I use it on my mob, laptop and desktop for anything I do online.
Hide.me's servers are designed so that they don't store any of your IP data and provide good, fast and cost effective coverage for both streaming and data connections around the world. I feel much more secure when I'm on the internet using hide.me VPN.
Would definitely recommend hide.me VPN!
I find the usage of the programm very…Easy
I find the usage of the programm very easy. The vpn is very good and safe.
The 'Do not start on system start' up…
The 'Do not start on system start' up doesn't work on my windows machines, trying to access the website only works on chrome and not firefox and support hard to get. That said, the actual vpn works well.
It will not automatically update
It will not automatically update. instead, you must go through changes that sometimes do not work, how about a simple by-the-numbers list of the procedures that need to be performed? or even a video

Reply from hide.me VPN
Great and many connections
Great and many connections, very good support
hide(dot)me VPN is a fantastic VPN…
hide(dot)me VPN is a fantastic VPN utility. It works very well behind the scenes. I get fast speeds in different countries, very little overhead, though slower speeds in other cities around Australia, which only bothered me when streaming live sports.
Support staff is wonderful. Very prompt in replying, knowledgeable and helpful. Thank you!
The App is quick to install. The Split Tunnel actually works which is great, my previous provider didn't have this important feature. WireGuard is blitzing fast.
hide(dot)me VPN's mobile app is excellent as well. It has been very reliable. This is important to me when doing mobile banking.
Price is competitive. It's good value. YouTubers get paid to recommend other VPNs because of sponsorship. I highly recommended hide(dot)me VPN, any day of the week.
From Sydney, Australia
I was using arround the world and alway…
I was using arround the world and alway working
Fantastic VPN with many countries to…
Fantastic VPN with many countries to connect to.
A dependable and trustworthy VPN…
A dependable and trustworthy VPN supplier.
I have used hide.me for many years now
I have used hide.me for many years now, very solid and reliable. My privacy is important to me, i don't like being tracked and all the rubbish advertising that follows, hackers are held at bay and your browsing becomes way less stressful, highly recommended.
VPN that just works and a customer…
VPN that just works and a customer support team that comes to the rescue when it doesn't.
Solid bandwidth and connectivity plus multiple locations for servers.
Hide Me is always ready for me when I…
Hide Me is always ready for me when I feel that i need to be sure that i am not compromised while I am going outside of my trusted places. And I have the confidence in knowing that I am being protected from nefarious prying eyes.
I connect the all sites with no problem…
I can access all sites with no problem and safely and also connect high speed.
I have never had any interruptions
I'm satisfied with he availability and…
I'm satisfied with he availability and speed.
Stable and easy handling
Changing ip, using the app, ist very easy. Very stable.
Good manual for using Hideme vpn in Ubuntu
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







