After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately... See more
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See what reviewers are saying
works fine (usually using a German default Vpn); year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know i... See more
Easy to use tool and reliable. At first, required hide.me for work/commercial requirements. The accessibility and easy to trial, purchase and set-up was unparalleled. I was happy with the work... See more
I've been using Hide.me for the last few years and I'm very happy with the performance and the varied number of VPN types of connections it can swap to. It is almost a set and forget app and the a... See more
Company details
Written by the company
Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!
Contact info
Unit 12F(1), Main Office Tower Financial Park Labuan, Jalan Merdeka, 87000, Labuan, Malaysia
- support@hide.me
- hide.me
4.3
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simply it makes what it schould to do.
January 30, 2025
Unprompted review
its good and cheap
January 30, 2025
Unprompted review
Good experience with this Vpn but you…
Good experience with this Vpn but you can't use it for a long time
January 30, 2025
Unprompted review
Great VPN
Great VPN stable always up I totally recommend hide.me to anyone looking for privacy and exploring the world from home.
January 30, 2025
Unprompted review
Always fast and reliable
January 30, 2025
Unprompted review
works fine (usually using a German…
works fine (usually using a German default Vpn);
year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know if this is due to my own internet provider or due to the VPN.
Sometimes a complete restart of the comp fixed the problem (which is normal with windows 10).
January 30, 2025
Unprompted review
Good company
January 26, 2025
Unprompted review
It feels safe and trustworthy
It feels safe and trustworthy. Very recommendable.
January 15, 2025
Unprompted review
Using hide.me for almost 10 years!
I’ve used hide.me as a VPN for almost 10 years now. Always a good solid connection wherever I am on the planet. Connecting on my phone, device or laptop with truly no log secure connections worldwide. Thanks hide.me!
January 28, 2025
Unprompted review
Wifi vs Cell
Works fine with Wi-Fi networks, fails on most mobile providers networks. Shows status connected but IP doesn’t change
January 30, 2025
Unprompted review
Reply from hide.me VPN
Hi Art and thanks for reporting this!
This issue is known to happen when ISP's themselves do VPN's among themselves and thus block others.
Have you tried changing the VPN protocol you're using to connect with? You can do so in the client's Settings\Protocol section.
If you did, please send us a support ticket from within the application and we will assist you with your issue.
Thanks in advance!
Bad Support
No access to pages that are protected by Cloudflare. Bad support
January 30, 2025
Unprompted review
Smoothhhhhhhhhhhhhhhhh
January 29, 2025
Unprompted review
Good or security…
Very excellent application for security on the Internet, I am very satisfied with the application where I needed exactly what offers a great price and security, I only miss a server in Slovenia
January 30, 2025
Unprompted review
Great for casual use, but connection issues on one device
I'm consistently having an issue on my new laptop (just got it for Christmas) that when I try to turn on the VPN (generally I have it set to "best location") that it will get stuck in a loop and I have to go to task manager and force stop the whole app and restart it to get it to work. It happens... a lot. And only on this device, not on my phone or older desktop computer. Both computers use Windows 11 btw. So, its not like a hard fix but its really annoying.
But otherwise, no issues. The price seemed pretty good for how long I have it (like a year & 1/2). I originally just got it for torrenting and I'm glad that it works for that.
January 29, 2025
Unprompted review
I have been using hide.me for years
I have been using hide.me for years. Going back a few years ago they introduced a number of improvements and extra remote sites, with it now seeming to have stabilised. The bottom line is it that it just works and I have had no problems using it for as long as I remember. I once used it sitting in an airport in Russia to buy a book in Australia by connecting to via the Australian hide.me VPN site as the Russian mobile SIM I was connecting through wouldn't allow me to buy the (very ordinary) book !! I also use it daily when looking through news sites ... if I can read a paper newspaper without telegraphing every article I read then why should it be any different reading articles electronically ?
January 30, 2025
Unprompted review
Ease of use and very effective in…
Ease of use and very effective in hiding my IP address compared to other VPNs. Greatly recommend Hide.Me
January 30, 2025
Unprompted review
Upgrades
I like your upgrades regarding the use of IPv6 over IPv4.
I like the connection speed and its global coverage.
January 30, 2025
Unprompted review
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