Hifigo Reviews 369

I can wholeheartedly recommend HiFiGo for their services! They have a plethora of products, almost all the latest releases, great prices, availability, shipping cost and delivery time - also depending on your shipping method option there are no extra fees to be paid upon delivery.

Snagged some great BFCM deals!

Also, I preordered a product which was supposed to ship late November, but when it came around that time, the product listing got updated stating that there will be a preorder processing time of 1 month...so yeah, requested a refund based on this update and got one no questions asked.

3 orders correctly delivered. Trustworthy platform from Hong Kong.

I've ordered 4 time now and had no issues, quality service to match the excellent items they sell.
I'll use them again.
John

The shipping somehow got lost, but after a brief chat, telling them that I'd be in trouble if not receiving by the next week, they understood the situation and have sent me another one, even with a premium shipment! Wow! I'll definitely buy from them again! Their customer service is even better than from Amazon!
5 DESERVED STARS! THANK YOU, HIFIGO! ❤️

I bought an IEM from them. This IEM created significant ear pain. They don't accept returns for this which is wild and variably different from most sellers. Customer service then decided to argue over the definition of quality via email. Not a great company to buy from.

I live in Germany and have ordered from Hifigo a number of times. Every time it has been a trouble-free experience and I have been very happy.

I had a particularly good RMA experience with a pair of HiFiMan headphones that I bought from Hifigo. Those headphones stopped working suddenly on one side and no sound could be heard. Tried new cables etc but the headphones were simply dead.

I contacted Hifigo and they were very helpful. They suggested some sensible and logical troubleshooting steps and when that did not help, they promptly offered to repair the headphones for me. It was great that they offered this level of after-sale support - not something that can be always be relied upon when buying from sellers located in China.

The repair process was fast (They swapped in a whole new ear-cup and driver) and I had the repaired item back within 2 weeks. Excellent.

I rated only at 4 stars because the cost of the return shipping to repair the headphones was at my expense. Since the headphones failed after only 4 months, I feel that it would have been fairer for the seller to cover the return shipping cost.

I will continue to purchase from Hifigo and highly recommend them.

Shipping from China so its a bit slow but other than that this is a great service. I've made 3 orders, I had an issue with one order which they helped me resolve. Honestly better customer service than most UK businesses

First time buyer, but I'll be sure to order more from this highly reputable seller. Excellent product range at great prices, expertly shipped via reliable global express couriers. What more can you ask for.

I have purchased IEM's and upgrade cables from HiFiGO, the information provided for each item is very informative and spot on relating to the product and its performance. The products are shipped on time and always arrive well packaged and in perfect condition. Customer support is excellent even if all you need is a question answered. I highly recommend HiFiGO.

I am very pleased with hifigo. It’s perfect.
I have bought many products and everything was perfect.

Love Hifigo always helpful, great products at great prices and a very quick delivery, I always know I am getting a fantastic deal.

Amazing customer support and great delivery times! I recommend ordering from this site immensely as they immediately replaced my defective order and the staff were very kind.

Fantastic shop! I've purchased a variety of products, from budget items to high-end audio equipment and every experience has been top notch. Processing and shipping time are also very good. Friendly customer support and overall experience . Highly recommended.

I'm purchasing great products at a good price. The response is very quick, and the delivery is fast. It's a great store!

Everything arrived nice and safely, no hidden fees. The product itself is so far really good, no problems with the order at all.

Great service great product and quality, love this company .

Deliveries with taxes paid is wonderful! Fast delivery, good customer service, fast replies, good quality products...

I had a minor issue with aful explorer (which i love a lot) and hifigo resolved it very quick, probably best customer service i ever seen.

Ordered the Juzear Butterfly 61T and the first pair unfortunately had a defect on the right side where I couldn't get any audio from them no matter what cable or source I used.

HiFiGo was quick to help and contacted the brand and after some back and forth demonstrating the problem, I received a new pair within a week of lodging the issue with them.

As a first time customer experience they were above and beyond!

I get my iems on time,good service,shipping on time,
payment without any problems