I am pleased to share my satisfaction with Hifigo’s customer service. I returned a faulty IEM, but unfortunately, my shipment got lost in China. Despite this, Nelson and his team still sent me a repla... See more
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My new first stop for audio gear
I've been ordering my audio gear from various online retailers for a while. Recently, I started ordering from HiFiGo and due to their competitive pricing, rewards system, and exclusives I now find myself checking here for an item I'm looking for before going elsewhere.
Excellent contact
My contacts with Hifigo have been excellent so far.
Their selection of products is excellent and I like very much the ones I purchased that they sell on their website.
A great site for audiophiles.
A great site for audiophiles.
I liked it very much because I could buy various headphones and amplifiers quickly.
Even with regular shipping, you can rest assured that the product will arrive relatively quickly.
The Dunu SA6 Ultra is an exceptional IEM!
This is the best sounding, best fitting IEM I’ve ever listened to. So glad I took a chance and got it! It will now replace my IE 600 as my favorite! Thanks Dunu, Zeos, and HiFiGo!
DUNU x Z レビュー SA6 Ultra
It took about 3 weeks, but it arrived safely
I think that iem would have been perfect if the bass and imaging could be adjusted a little more.
The atmosphere of instruments and vocals was very good.
Regarding accessories, many earpieces are included in the package, and I am personally satisfied with them, and the faceplate is also beautiful.
I will be exclusive to this iem for a while.
Thank you very much.
Postscript I was surprised when I tried it with 4.4mm and normal Sednaear.
The bass became tighter, and the vocals became clearer, thicker, and more airy.
This is really worth it.
I purchased a newly released product…
I purchased a newly released product from Hifigo. Delivery was slow (almost 1 month) but that's expected with Chinese products. In general, and therefore not only a Hifigo issue, return policies are essentially useless. So, my rule of thumb, if you buy from 3rd party resellers, you do so at your 100% risk. (For e.g., I'll never buy from Linsoul again with their ridiculous 7 day return policy & horrible customer service.) The Hifigo item was a new well anticipated product that unfortunately was a very poor quality. The sound quality was terrible. (I had better AM transistor radio 1 earpiece sound 55 years ago.) Due to Hifigo's return policy, an open IEM cannot be returned. So, $170.00 down the drain. So bear in mind, if you buy gear from any 3rd party, you're gambling on if you like the product great. If not, are you willing to lose that amount of money?
I purchased my second pair of Dunu iem's from HiFiGo
HiFiGo recently supplied me with a pair of Dunu Zen iem's within 10 days - from the date of online purchase to postal arrival here in The UK. The company's service is exemplary, and the Dunu Zen iem's are excellent too!
I got in a muddle over ordering some other products and HiFiGo's customer service immediately voided the order as requested and refunded the amount paid to my PayPal account.
I have no hesitation in Highly Recommending HiFiGo as an online retail store.
Highly recommended for Chi-Fi and audio products!
I have now purchased several items from Hifigo.com and can recommend them wholeheartedly.
Aside from having unbeatable prices on a lot of Audio products especially Chi-Fi IEMs, DACs, Amps, they ship very promptly, have excellent customer service, and even run a pretty cool Youtube channel!
Overall highly recommended if you are looking for a reliable reseller of top brand audio products.
Helpful support and great experience all-round!
Customer support were quick to answer my queries and very helpful in ensuring I left satisfied. The correct product arrived quickly and was well packaged. Overall, a great experience and I would buy from Hifigo again!
One of the best audio retailers in the market?
Very good service. Nice team, quick delivery, good prices.
A nice discovery for any music amateur.
Bought Yanyin Moonlight
Bought Yanyin Moonlight from them and it arrived quickly to Canada in perfect condition. I really love how balanced everything sounds on them and you can easily EQ them to different sounds and they still sound good. The customer service was very helpful when I had a question about my order.
Amazing company I'll definitely…
Amazing company I'll definitely recommend Hifigo i received my orders so fast very well packaged.Thank you Hifigo 10/10
Surprise good experience.
is been happy purchasing the Z12 Limited Edition iem exclusive from HIFIGO, with the free delivery to Malaysia is extra bonus. but hope can shorten the duration of delivering. also the question response is fast from Hifigo chat. what a good experience shopping on Hifigo.
Chong.
Great place!!
Never heard of Hifigo before this order, but I wouldn’t hesitate to order from them again. My item arrived to Canada fast, in about 10 days from when when I ordered. Good tracking info as well, great job!!!
First time buying from HiFiGo
First time buying from HiFiGo and it was a good experience. Shipped fast and packaged well, fair pricing. What more could you want really!
Great company it's the first time I…
Great company it's the first time I have brought from them, I was looking for headphone DAC, and they come up, and the price was great for the item I was looking for, so I got them and some other items and I got my order a week just can't knock them I will buy from them again.
Wide range of products
Wide range of products, knowledgeable staff and best price. Their delivery time is also quick. And to top up, they offer reward points for every 1$ spent, which has no expiry and can be redeemed for coupons.
I ordered the LT-LT3 OTG cable to…
I ordered the LT-LT3 OTG cable to connect my IPhone 11 to my Chord MoJo 2 rather than use the Apple Camera adapter. Al in all, a superbly made quality cable that fits even better than the USB C cable I normally use. Perfect length as well. Fast postage by FedEx. I would personally recommend this product for anybody looking for a little bit more quality and robustness when considering portable Audio.
Excellent people to do business with
Excellent people to do business with. Trustworthy and dependable. Competitive pricing and fast courier delivery. I would recommend them to anyone.
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