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Higgsfield AI Reviews 2,405

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 2,104 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform intuitive and easy to learn, even for those new to AI. Many appreciate the wide array of tools and options available, highlighting the platform's ability to create impressive images and videos, often surpassing other AI tools in quality and cinematic output. However, some people were dissatisfied with aspects of the product and subscription plans. Specific issues mentioned include bugs when trimming clips, difficulty fully previewing elements, and a steep learning curve for advanced features. There are also concerns about the pricing of plans and credits, with some users feeling that certain features are restricted to higher-tier subscriptions or that credits are consumed too quickly, leading to an inability to complete tasks.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting the platform's intuitive... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as a fantastic tool,... See more

Artificial intelligence

Customers had positive experiences with artificial intelligence. Many reviewers are impressed with the... See more

Subscription

Consumers find subscription experiences to be ambiguous, with some expressing satisfaction and others... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction, citing hidden fees,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the product works well. Some editing tools within the models require Q/A review. SEEDANCE 2.0 Mini player for reference videos doesn’t allow pausing when pressing the paus... See more

Rated 4 out of 5 stars

app is fantastic. UI learning curve is steep if you want specific assets inside your videos and if you want to use the newest models, there are many bugs with what you can and cannot do and you're giv... See more

Rated 4 out of 5 stars

I was loving it. I didn't know I should use it only by computer... I started it by mobile and suddenly it started to be not in good shape to use and then your sopport told me lots of instructions to... See more

Rated 4 out of 5 stars

Good all in one best AI platform right know, I now IA is expensive but for ultra users credits should be less to spend



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

so far so good

so far so good, the only thing i would update is when you restrict certain content- either explain why or underline the specific words that are not allowed in the descriptive text so a creative can edit within the parameters, for example im trying to create an elevator scene jst two people taking but it keeps resticting making the video and i dont know why.

May 11, 2026
Rated 1 out of 5 stars

Restricts you

Restricts you to buy any of their plans. I guess the app should attract it’s customers by giving them some free credits so they can process further if they should buy or not. But they resist for pennies.
Fun fact: They were saying that you don’t need to worry about complex Ai software’s anymore and they own one:)

May 11, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

We are sorry to hear about your experience. We would like to let you know that we do provide free credits upon registration so you can explore the platform before committing to a plan. We will also make sure to pass your feedback on to our team for review.

Higgsfield Team

Rated 1 out of 5 stars

Read this before you Subscribe

Not impressed with Higgsfield.

How can you pay for a subscription that has unlimited usage for the first seven days for certain models, and then when you try to generate with those models, you're told you're out of credits? It is actually meant to be unlimited usage for the first seven days, and it’s definitely not.

Be aware of this before you purchase a subscription from Higgsfield.

Update:
Perhaps stupidly, because I couldn't use what I was entitled to use for free without buying more credits, I was stupid enough to buy more credits. So that's another £70 I've spent that is now useless to me as well, because you get the same error over and over and over again when trying to generate videos with, for example, Seedance 2.0.

It is the same error over and over and over again. So that's well over £300 now spent on absolutely nothing because the platform is obviously oversubscribed. I've Googled the error, and that is basically what that error means. My images have already been approved on their platform, and yet it throws this error repeatedly: IP check not finished for input media

May 10, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

We are sincerely sorry to hear about your experience and understand how frustrating this must have been.

Regarding Unlimited generations - to use them, please make sure the Unlimited toggle is enabled before generating. Once switched on, your generations should process without spending credits.

As for the error you encountered, this is related to an IP check performed on the provider's side during media processing, which can sometimes cause generations to fail. This is unfortunately outside of our direct control, but we take it seriously.

We would like to look into your full case and resolve this properly. Please reach out to us at support@higgsfield.ai with "Manual Review" in the subject line and include your account email so we can investigate and assist you.

Higgsfield Team

Rated 1 out of 5 stars

I cancelled before renewal

I cancelled before renewal, but was still charged $150. Support keeps pointing to their refund policy instead of properly checking the cancellation issue.

The “unlimited generations” also feel misleading. In my experience, Nano Banana 2K unlimited is so slow that it becomes almost unusable, which pushes you toward spending credits instead.

Very frustrating subscription model and poor support.

March 7, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

We are sorry to hear about your experience and understand your frustration. Regarding the charge after cancellation, we would like to clarify that cancelling a subscription should prevent any further billing.

As for Unlimited generation speed, as outlined in our FAQ, Unlimited generations are processed through the standard queue and speed may vary during periods of high demand.

We have already responded to your request via email, please check your inbox so we can look into your cancellation case more closely and assist you further.

Higgsfield Team

Rated 5 out of 5 stars

Great platform for content creators

Higgsfield is the #1 platform for AI content creation with the latest models. This platform never disappoints me. The only thing left for them to do is creating a mobile app and video editor to become one unified platform for AI content creation.

May 9, 2026
Rated 3 out of 5 stars

Cinema studio is great, but...

Cinema studio is great, but would love if it had support for speech.
It also feels that models like kling 3.0 use worse models instead of the actual model that is said. Also the subscriptions are so expensive! Even with discounts. I use the starter plan and want to upgrade but it's too expensive.

May 10, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Thank you for the kind words about Cinema Studio. We really appreciate your detailed feedback on the models and features. We will make sure to pass all of your suggestions on to our team for review.

Higgsfield Team

Rated 1 out of 5 stars

Scam company

Scam company. Took $61 from me even though I cancelled my subscription. I cancelled at 8am today, and 2 hours later they still charged my card for a monthly subscription, even though I was no longer a customer. Now they're refusing to give me a refund. DONT USE THIS SITE

May 9, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

We are sincerely sorry to hear about your experience. We would like to look into this closely, as cancelling a subscription should not result in a new charge being applied. We want to understand what happened in your specific case.

Please reach out to us at support@higgsfield.ai with "Manual Review" in the subject line and include your account email so we can investigate and resolve this for you as quickly as possible.

Higgsfield Team

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