This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more
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High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.
Contact info
United States
- support@high5casino.com
- high5casino.com
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I am not able to verify my account to…
I am not able to verify my account to redeem my winnings, and every time I try it redirected me to say contact customer service, extremely frustrating and feels like I was cheated
They are better than most of the rest....
When you need customer service to be on top of a situation, they were there and working on the problem within minutes. I've enjoyed not only the variety of games, but what stands out to me is how you can get a problem fixed and fast. Customer service to me makes for breaks a company. This company rates on the tip top of my list for go to playing.
I have had some really good wins with…
I have had some really good wins with the games in High5Casino. The cashout is quick and easy, especially with Skrill. One of the best and fastest times. I also love the fact you get rewards every few hours and can play 5 free games. Thank you for the extra SC coins when i least expect it. So helpful and so much fun! Their Customer Service people are great!
The site is a joke, don't waste your time
I spent $10 and received 44SC. Seems neat right? Well, they have a 10x rollover, so I need to spend 440SC in order to redeem anything. I was fine with that and as you'd expect, I lost it all and went down to 0.06SC.
Here's the kicker -- I still "owe" 316 SC. So if I buy 5SC for 5$ I need to make that 5 SC last for $331 worth of spins! The place is a joke.
They will not pay out, They will find a reason.
I was intrigued by the welcome bonus, So I told my son about it. He came over and we enjoyed playing together. Even hit a 1000X jackpot on a .20 bet. Played that $200 down to $100, verified, and redeemed. Then they CANCEL MY ACCOUNT AND REDEMPTION saying I had multiple accounts. When me and my son simply made our own and played together. Be careful this place will do anything they can to cancel any winnings.
I used to love High5
I used to love this app. I would win fairly regularly and have never had issues cashing out.. until I won a decent amount of money. 10K +. Now all of a sudden my account is under review and they’ve asked me to verify a bunch of information. It’s fine. I can verify the info, but it seems like they want to drag their feet on actually paying me what I’m owed. My account had already been verified. I’ve always been able to redeem/cash out for amounts like 7K and under. I’ll update this if things get any better, but at the moment, I’m not too thrilled. Crowncoins let me redeem $14K with them without any issue whatsoever. Just be cautious and weary of this site.
3 days later and I still do not have my money. I requested the withdrawal on the 6th. It is now the 11th. They say they do not process on the weekends, but I know I’ve had cash outs on the weekends before. They really seem to be dragging their feet and it’s infuriating. I also cannot withdrawal anything else as my account is under review.
It’s now March 17th and I still do not have my money. It’s been over 10 days since I requested a payout. They’re using the stall tactic in hopes that you’ll play it all back. with as long as this process has been, I don’t think I’ll ever play on their site again. I’d rather play with one of the other casinos that do not make you wait and jump through so many hoops to redeem your winnings.
Scam
High 5 claims a 72 hour approval timeframe for after verification. The verification process itself takes “up to 14 business days.” Even after completing this process, they have not approved any of my requests in this timeframe.
I absolutely love High 5 Casino
I absolutely love High 5 Casino! I’ve tried other online casinos before, but this one honestly stands out. The games are fun, easy to navigate, and they keep things exciting with constant promotions and bonuses.
What really keeps me coming back though is the winnings — they are GREAT and consistent. I’ve had continuous wins that actually make it feel worth my time. It’s not just a one-time lucky hit… I’ve genuinely had ongoing success, which makes the experience even more enjoyable and exciting.
I also appreciate how smooth everything runs, from gameplay to redemptions. The rewards program makes you feel valued, and that matters. Overall, it’s been such a positive experience for me.
RIGGED SITE
Was having great start, on a streak, won 17 free spins and then the app shut down and rebooted. Got logged back in and no more free spins were supposedly played for me while I was stuck trying to get back in. Apparently 17 spins gave 5 bucks on 1 dollar a spin bets.thats what they say. Also went from hitting every other spin to never hitting again, maybe 40 cents back on 50 cent bets.
This was an obvious reset to stop me. I'm sorry but can't trust a site that reboots when you are playing, then they say we'll just log in off website, but too late they already fd me.
Won't recommend or play this rigged site
SO I have been playing this game for…
SO I have been playing this game for about a year and finally won enough to cash out the first time 100 and second 200 and did not anything and this is March so I want to know how it is so wonderful and at the same time rip you off I'm tired of paying for these games and get nothing in return to me they r a rip off
Deposited but not credited feeling stolen from
Recently I have deposited to the site and for the first time ever my account was not credited I have reached out via email multiple times no way to contact anyone and it have not been resolved this is beyond frustrating and foul I never expected this from them
Worst gaming experience I've ever had…
Worst gaming experience I've ever had ,bought into this ,and low and behold they got me for hundreds ,me assuming from there advertising that I would get sweeps but I got no real money credit I only got coins ,so don't purchase anything from them expecting real money cuz I was scammed out of hundreds
Very timely customer service
Very timely customer service; redemption and resolutions. Always very kind .
This casino is absolutely awesome
This casino is absolutely awesome, I’ve never had any trouble with this platform. Anytime I’ve had questions they’ve been right there! They have super fast payouts, like just a few hrs! There range of games and tables are great! I highly recommend!
This website is one of the most…
This website is one of the most absolute horrible gaming places I've ever come across. It doesn't matter what banking institution you have every time you try to use a debit card to make a purchase it says it fails but it takes money out of your account. There is never anybody to chat with for customer service. You have to wait on an email if you're lucky. But then your funds are held in a pending state for days until they go ahead and release the charge. This website is best left to itself and not patroned. I've had enough of this site.
"Used" to get something daily....
Used to be able to do something off of the daily bonuses they "had".
Now it's not worth it if your not gonna put money in which I'm not if I can't be worked with a little. I go buy a console and pay for my shooter games if that's how it's gonna be. Same results more or less.
I love love love this platform!
I love love love this platform!! But far my favorite out of them all.. altogether last year I won more than what my income is from my job. I couldn't make that up if I tried either. The exclusive High Five games are where it's at! I hope everyone who tries High Five has as much fun and benefits as I have ☺️
Not as fun as before
Not as fun as before, games are a little harder so I'm going to stay off for about a month or 2 otherwise I'm just wasting money
If I could give them a ZERO I 💯 would
If I could give them a ZERO I 💯 would! The ABSOLUTE WORST GAMING SITE. You can deposit hundreds, no bonuses, no playtime and you don’t even get your bet back on spins. 98% or more of your spins are DEAD SPINS. There’s a reason so many states are banning these online casino. This one for sure needs to go! I promise you’ll have better luck at your local casino than here. Don’t waste your time or money.
Their tier system is the worst. You level down way fast. Customer service offers free play but you have to play it 5x or more and you won’t make that back until you deposit more money. Even if the free play runs out, you still have to go through the 5x play with your own money.
STAY FAR AWAY FROM HERE!
A WARNING ABOUT TAX ISSUES WITH THESE SOCIAL CASINOS
I WOULD HIGHLY HIGHLY ADVISE ALL SOCIAL CASINO PLAYERS TO BE CAREFUL. These sites are TAX TRAPS, I just received a tax form (1099) from high 5 casino for 6,150$ and also a 3,000$ one from gold coin group (chanced and punt). I’m thinking to myself no way I won that much in big redemptions…well….i spoke with support and they told me every time you cash out it’s “basically” taxed, 600$ or more buuut, they can add up every 100$ withdrawal so by the end of the year watch out their gonna whack you hard!!!! It’s like if your were to win 100$ on a scratch ticket 6 times in the year, the state and federal do not tax you, it’s anything OVER 600$ but in this case THATS EXACTLY what these sites do!!!!A WARNING TO ALL SOCIAL CASINO PLAYERS
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