High 5 Casino Reviews 

3,581
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers had a great experience with this company. Customers consistently praise the extensive variety and high quality of games, highlighting engaging graphics and the potential for consistent winnings. Many commend the exceptional customer support, describing the team as friendly, helpful, and efficient. Reviewers also appreciate the user-friendly platform, smooth gameplay, and quick, hassle-free payout and verification processes. However, some customers noted difficulties with game mechanics, such as the diamond feature not yielding significant wins or progression through Elite levels feeling impossible. A few other people also felt customer support was difficult to reach or unresponsive. Some reviewers also experienced challenging verification processes, login problems, and concerns about tax implications on winnings.

What people talk about most

Product

Customers had positive experiences with the product, praising the wide variety of games, their engaging... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting quick payouts,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the responsive and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the platform to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more

Rated 4 out of 5 stars

This is an updated review. I wanted to change my opinion from 2 to 4 stars .when it hits it hits and when it doesn’t it’s still a bummer.  but nevertheless I enjoy playing daily…

Rated 4 out of 5 stars

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

Rated 5 out of 5 stars

I love and recommend High5 to everyone that loves to play. Their platform is easy to maneuver through and has a ton of games. Of all the other online casinos this one is my top rated and favorite. The... See more


Company details

  1. Casino

Information provided by various external sources

High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,581)

401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are better than most of the rest....

When you need customer service to be on top of a situation, they were there and working on the problem within minutes. I've enjoyed not only the variety of games, but what stands out to me is how you can get a problem fixed and fast. Customer service to me makes for breaks a company. This company rates on the tip top of my list for go to playing.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I have had some really good wins with…

I have had some really good wins with the games in High5Casino. The cashout is quick and easy, especially with Skrill. One of the best and fastest times. I also love the fact you get rewards every few hours and can play 5 free games. Thank you for the extra SC coins when i least expect it. So helpful and so much fun! Their Customer Service people are great!

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

The site is a joke, don't waste your time

I spent $10 and received 44SC. Seems neat right? Well, they have a 10x rollover, so I need to spend 440SC in order to redeem anything. I was fine with that and as you'd expect, I lost it all and went down to 0.06SC.

Here's the kicker -- I still "owe" 316 SC. So if I buy 5SC for 5$ I need to make that 5 SC last for $331 worth of spins! The place is a joke.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

They will not pay out, They will find a reason.

I was intrigued by the welcome bonus, So I told my son about it. He came over and we enjoyed playing together. Even hit a 1000X jackpot on a .20 bet. Played that $200 down to $100, verified, and redeemed. Then they CANCEL MY ACCOUNT AND REDEMPTION saying I had multiple accounts. When me and my son simply made our own and played together. Be careful this place will do anything they can to cancel any winnings.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

I used to love High5

I used to love this app. I would win fairly regularly and have never had issues cashing out.. until I won a decent amount of money. 10K +. Now all of a sudden my account is under review and they’ve asked me to verify a bunch of information. It’s fine. I can verify the info, but it seems like they want to drag their feet on actually paying me what I’m owed. My account had already been verified. I’ve always been able to redeem/cash out for amounts like 7K and under. I’ll update this if things get any better, but at the moment, I’m not too thrilled. Crowncoins let me redeem $14K with them without any issue whatsoever. Just be cautious and weary of this site.

3 days later and I still do not have my money. I requested the withdrawal on the 6th. It is now the 11th. They say they do not process on the weekends, but I know I’ve had cash outs on the weekends before. They really seem to be dragging their feet and it’s infuriating. I also cannot withdrawal anything else as my account is under review.

It’s now March 17th and I still do not have my money. It’s been over 10 days since I requested a payout. They’re using the stall tactic in hopes that you’ll play it all back. with as long as this process has been, I don’t think I’ll ever play on their site again. I’d rather play with one of the other casinos that do not make you wait and jump through so many hoops to redeem your winnings.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

High 5 claims a 72 hour approval timeframe for after verification. The verification process itself takes “up to 14 business days.” Even after completing this process, they have not approved any of my requests in this timeframe.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love High 5 Casino

I absolutely love High 5 Casino! I’ve tried other online casinos before, but this one honestly stands out. The games are fun, easy to navigate, and they keep things exciting with constant promotions and bonuses.

What really keeps me coming back though is the winnings — they are GREAT and consistent. I’ve had continuous wins that actually make it feel worth my time. It’s not just a one-time lucky hit… I’ve genuinely had ongoing success, which makes the experience even more enjoyable and exciting.

I also appreciate how smooth everything runs, from gameplay to redemptions. The rewards program makes you feel valued, and that matters. Overall, it’s been such a positive experience for me.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

RIGGED SITE

Was having great start, on a streak, won 17 free spins and then the app shut down and rebooted. Got logged back in and no more free spins were supposedly played for me while I was stuck trying to get back in. Apparently 17 spins gave 5 bucks on 1 dollar a spin bets.thats what they say. Also went from hitting every other spin to never hitting again, maybe 40 cents back on 50 cent bets.
This was an obvious reset to stop me. I'm sorry but can't trust a site that reboots when you are playing, then they say we'll just log in off website, but too late they already fd me.
Won't recommend or play this rigged site

March 3, 2026
Unprompted review
Rated 2 out of 5 stars

SO I have been playing this game for…

SO I have been playing this game for about a year and finally won enough to cash out the first time 100 and second 200 and did not anything and this is March so I want to know how it is so wonderful and at the same time rip you off I'm tired of paying for these games and get nothing in return to me they r a rip off

February 11, 2026
Unprompted review
Rated 2 out of 5 stars

Deposited but not credited feeling stolen from

Recently I have deposited to the site and for the first time ever my account was not credited I have reached out via email multiple times no way to contact anyone and it have not been resolved this is beyond frustrating and foul I never expected this from them

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Worst gaming experience I've ever had…

Worst gaming experience I've ever had ,bought into this ,and low and behold they got me for hundreds ,me assuming from there advertising that I would get sweeps but I got no real money credit I only got coins ,so don't purchase anything from them expecting real money cuz I was scammed out of hundreds

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

This casino is absolutely awesome

This casino is absolutely awesome, I’ve never had any trouble with this platform. Anytime I’ve had questions they’ve been right there! They have super fast payouts, like just a few hrs! There range of games and tables are great! I highly recommend!

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

This website is one of the most…

This website is one of the most absolute horrible gaming places I've ever come across. It doesn't matter what banking institution you have every time you try to use a debit card to make a purchase it says it fails but it takes money out of your account. There is never anybody to chat with for customer service. You have to wait on an email if you're lucky. But then your funds are held in a pending state for days until they go ahead and release the charge. This website is best left to itself and not patroned. I've had enough of this site.

February 25, 2026
Unprompted review
Rated 2 out of 5 stars

"Used" to get something daily....

Used to be able to do something off of the daily bonuses they "had".
Now it's not worth it if your not gonna put money in which I'm not if I can't be worked with a little. I go buy a console and pay for my shooter games if that's how it's gonna be. Same results more or less.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I love love love this platform!

I love love love this platform!! But far my favorite out of them all.. altogether last year I won more than what my income is from my job. I couldn't make that up if I tried either. The exclusive High Five games are where it's at! I hope everyone who tries High Five has as much fun and benefits as I have ☺️

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them a ZERO I 💯 would

If I could give them a ZERO I 💯 would! The ABSOLUTE WORST GAMING SITE. You can deposit hundreds, no bonuses, no playtime and you don’t even get your bet back on spins. 98% or more of your spins are DEAD SPINS. There’s a reason so many states are banning these online casino. This one for sure needs to go! I promise you’ll have better luck at your local casino than here. Don’t waste your time or money.

Their tier system is the worst. You level down way fast. Customer service offers free play but you have to play it 5x or more and you won’t make that back until you deposit more money. Even if the free play runs out, you still have to go through the 5x play with your own money.

STAY FAR AWAY FROM HERE!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

A WARNING ABOUT TAX ISSUES WITH THESE SOCIAL CASINOS

I WOULD HIGHLY HIGHLY ADVISE ALL SOCIAL CASINO PLAYERS TO BE CAREFUL. These sites are TAX TRAPS, I just received a tax form (1099) from high 5 casino for 6,150$ and also a 3,000$ one from gold coin group (chanced and punt). I’m thinking to myself no way I won that much in big redemptions…well….i spoke with support and they told me every time you cash out it’s “basically” taxed, 600$ or more buuut, they can add up every 100$ withdrawal so by the end of the year watch out their gonna whack you hard!!!! It’s like if your were to win 100$ on a scratch ticket 6 times in the year, the state and federal do not tax you, it’s anything OVER 600$ but in this case THATS EXACTLY what these sites do!!!!A WARNING TO ALL SOCIAL CASINO PLAYERS

February 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look