Highfield Plumbing and Heating Reviews 

What a great response to my SOS call. Ella was able to arrange a next day visit by the engineers Martin and Josh. She explained what would be done initially and the cost.
The guys arrived on their and explained what they were doing at each stage. Another visit was necessary and the following day Felix arrived a new part was needed for my boiler. All 3 guys were efficient, friendly and tidy thanks for everything.
Kath

Excellent young man was efficient and left the place spotless

Came at short notice and did a great job! Would highly recommend.

Felix came to fit an outside tap. Great job done. Cleaned up after the job and left everywhere tidy. Helpful and knowledgeable. I would highly recommend. WS. Nottinghamshire

Felix was brilliant sorted problem even though ive got a navien boiler which is complicated other than that all i can say is excellent all round and customer service kept me informed all the way thankyou

The engineers were on time, pleasant. They were diligent and polite

All jobs completed quickly and to a high standard. Price quoted in advance, no surprises.

Highfield Heating breached Section 49 of the Consumer Rights Act 2015 by failing to diagnose a blatant physical fault that a third-party engineer fixed easily. Despite providing manufacturer data showing a 46°C temperature gap they missed, the company refused to cancel their "diagnostic fee" and attempted to use administrative stalling tactics.

They eventually cancelled the debt "on a commercial basis" once they realised I would not be bullied and had formal cases open with Trading Standards and the Gas Safe Register. A deeply unprofessional company that seems to prefer debt collection over technical competence. Be very wary of their service.

We had excellent service from Highfield Plumbing and Heating. We were impressed by the efficiency and reliability of the whole process. Craig was clearly very knowledgeable and fixed our heating system quickly and efficiently. We would certainly recommend and will use again.

Great experience with this company , staff were very polite and kept me up to date all the time.1st class service would recommend to everyone

Very nice helpful knowlegable and patient engineer who attended my 92 yr old, nearly deaf relative. Explained everything to him and cleaned up well afterwards. Would highly recommend them and we are using them again.

Very responsive and efficient.
Great communication and visits on time as planned.
During Martin's visit there was an unexpected problem with a cupboard however,Martin rectified the issue with good humour and was extremely helpful
Will use again

Excellent service. Martin arrived on time and was polite and extremely efficient. He left a good detailed report and I am sure his service to our boiler was five star!

Very good prompt service. Would recommend.

Craig came out in about October to fix my leaking boiler. We contacted him and he fit us in the next day. He sorted it all in just over an hour and gave me advice on what I needed to do to avoid the problem happening again.
He then came back recently with Joshua to do a full system flush and both were very professional and did a fantastic job. Would highly recommend!

Great service and communication. Felix was efficient, professional and treated us and our home with respect.

Excellent experience with Highfield plumbing and heating from the start.
Booked in quickly to visit my property to give an assessment and quote for the job required, once accepted again the date for installation was hastily scheduled to my required time frame.
On the day of installation I was texted by the company to confirm that they were on their way which was very helpful.
The job was completed in a timely fashion and my property was left in the same condition as before.
The after care and close contact with the company post installation was exemplary.
I would definitely recommend Highfield Plumbing and heating. Excellent all round.

Very quick response.

Sorted my cooker

I booked in with Highfield a few weeks before the appointment. I received a few reminders and also had a text 25 minutes before Martins arrival to let me know he was on his way.

Martin was prompt, professional and very friendly. Highly recommend.