Felix arrived on time. Was able to diagnose the problem with our toilet within 5 minutes. The original installers had been back three times and were unable to fix the problem. He was professional and... See more
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Company details
Written by the company
Highfield Plumbing and Heating, a Gas Safe registered company, specialist in heating system installations and repairs. We pride ourselves on expert solutions, and outstanding customer satisfaction.
Contact info
42 Heatherley Drive, NG19 0PY, Mansfield, United Kingdom
- highfieldplumbing.co.uk
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Replied to 50% of negative reviews
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The whole process from booking to…
The whole process from booking to completion was slick and efficient.
The support team were very professional and friendly.
The young man who did the plumbing work was friendly and very efficient.
Overall it was a great experience.
I will be using them again for any further work I need doing.
Efficient service & very polite
Efficient service & very polite. Timescales excellent and engineer thorough. Communication good & kept up to date with details . Price expensive if you only need a small Job doing. Overall a pleasant experience.
Service with a smile
I had a problem with a stop tap my boiler service was due and the pulled in changing it with out a fuss great service
Highly recommended
Always very efficient and helpful.Would highly recommend this very professional company.
Top class plumbing and heating firm
Top class plumbing and heating firm.
Called out for a problem with a ASHP, reliable polite and knowledgeable.
Sorted the problem.
Shower fitting
We needed a new shower fitting as ours was possessed! I used Checkatrade and found Highfield, sent them a message and within 24 hours I had a call from the lovely, cheery Sarah. She booked us in for a couple of days later with Martin who came to us, exactly as planned, and sorted it all really quickly and without any fuss. The price was also really good. I wouldn't hesitate to use these folks again at all.
Replacement shower
Martin, came to check out why my water system was making lots of noise, he made the right diagnosis and then fitted me a new shower. Very friendly, good workmanship, a good job all round.
Toilet valve fitted
Went out there way to get the Job done. Kept me informed on the order.No problems at all. Friendly staff.
Highfield Plumbing & Heating
Highfield Plumbing & Heating
We've had another year of receiving great service from this company. We were regularly kept informed about the appointment & whether the timing of the engineer on the day was running late or not. Communication is key.
A prompt service of the boiler with no mess. We will definitely use them again & recommend their services to new people. Well done.
Prompt professional and reliable
I'm very happy with Highfield they not only did a good job they were helpful and prompt id recommend them to anyone 😃😃👋📣
Boiler Service
Thank you very much for providing a friendly , reliable service.
Also found Martin nice and helpful.
Definitely be using your services again when needed.
Easy to book and great communication
Easy to book and great communication. Sorted our query fast and gave us honest feedback regarding our underfloor heating. They did say that they would provide a quote for some fusible future work which has not yet been given and will have to chase. Apart from that. Fantastic service. Would recommend
Brilliant service
Brilliant service, I have used Highfield multiple times for boiler repairs, shower install and radiator replacement.
Everytime their communication has been absolutely brilliant, Sarah is fantastic and so helpful with bookings and appointments . All plumbers are respectful and explain everything.
Timings are always flexible and they try to accommodate working hours and the best time for me.
The engineers are always clean and tidy and never leave a mess.
Have already recommended them to family and will use them again for upcoming bathroom renovation.
Thank you 😊
Boiler replacement - fantastic service
From initial quote to job completion Highfield have been an excellent company to do business with. Always turned up on time across three visits and communication was easy and prompt. Although the team swapping our boiler hit a couple of snags, they remained on site until late in the evening to make sure everything was completed. Highly recommended!
Friendly staff and came out as soon as…
Friendly staff and came out as soon as needed.
Great service
Great service, arrived an hour after being called on a Sunday morning, after a burst pipe emergency. The issue was identified quickly, rectified and communicated efficiently. Craig was brilliant, highly recommend.
Excellent customer service came on time…
Excellent customer service came on time and sorted the blockage out very efficiently. Will definitely use again.
I needed a quick boiler service doing…
I needed a quick boiler service doing ready for a house move they were able to get to me very quickly. They kept me notified as to arrival times, et cetera and they completed the job efficiently with a smile. Would definitely recommend.
Toilet cistern
Having issues with the toilet cistern. Once they were at my flat diagnosed the problem quickly and said they could fix it then and there and we’re done within an hour
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