Excellent service over the phone, my grow lights arrived the next day, well packed and intact. Very satisfied
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See what reviewers are saying
A 1st class service from a 1st class shop. These guys are simply fantastic, a well designed & easy to use online website plus super quick check out & delivery. High grade hydroponics are the Standar... See more
Brilliant communication. Emailed me, phoned me and voice messaged me to tell me they no longer stocked the item (cyco nutrients very hard to get hold of a the company no imports to uk). HGH sent me s... See more
My click and collect orders are allways ready to collect when I arrive at the store. And I'm allways met with a friendly and positive attitude by the staff. Help and advice is given when asked and the... See more
Company details
Written by the company
At High Grade Hydroponics we supply and stock a range of high quality growing equipment such as LED Lighting Systems, Nutrients, Additives, Propagators, Hydroponics Systems, Fans, Filters and much more. Our store is based in Darlington, North-East which displays a large variety of the products we stock in working displays and is where all online and local orders are dispatched from.
Contact info
High Grade Hydroponics, Unit F10 - F11 Morton Park Way, DL1 4PQ, Darlington, United Kingdom
- 01325524700
- general@highgradehydroponics.co.uk
- highgradehydroponics.co.uk
I would recommend it
They did not have the all order and call me straight away.
I got a refund and fast delivery.
I would recommend it.
Absolutely fantastic!!!!!!
Absolutely fantastic!!!!!!
Staff were so knowledgeable and helpful and goods were cheaper than anywhere else I've tryed.
Effecient and speedy delivery!!!!!
Well done to all and Thankyou 🙂
Quick and efficient,speedy delivery
Quick and efficient,speedy delivery. Even had a few free complimentary items in the box. Excellent service all round.
Great customer service
Unfortunately DPD delivered my order to the wrong house, however a replacement was sent out immediately the next day with a different courier. Very grateful for how quickly this was resolved and will be ordering again in future. The product itself was excellent also.
Outstanding level of detail with orders…
Outstanding level of detail with orders and surprised with the generosity of the freebies.
A good product arrived promptly
Really good online shopping
Really good online shopping, got everything I needed, good price and fast delivery
So I need to return a item due to my…
So I need to return a item due to my own mistake. Nothing to do with the product. So called and explained. They said no problem atall just sent it back. And will issue refund
Real easy smooth 😎 👌
Highly recommended.
Didn’t have what I ordered so contacted me and recommended a different product and although more expensive let me have it at the lower price of other product. Rapid delivery, arrived the following day.
Highly recommended.
Simply brilliant.
Super fast service,great products at…
Super fast service,great products at really low prices.would recommend and will shop again
Fantastic Customer Service, Great Range of Products
Discovered this company online when searching for something to save my cactuses that I was struggling to keep alive! After jumping on the trend of houseplants in the home (mostly unsuccessfully) I decided it was time to see what I could do to revive my plants to at least make it feel like I hadn't wasted loads of money! I rang the phone line and spoke to a polite gentleman - who advised after I had followed up with an email of the pictures of said plants, that A - I needed to repot my plants so it had room to grow and B look at using some of the 'Growth Technology - Cactus & Succulent Focus' cactus food as it would help my plants and WOW what a transformation! I wish I could add pictures to my review to show how much of an improvement it has made! Thank you team at Highgrade I will definitely be back and appreciate all your helpful advice!
Speedy Delivery
Speedy Delivery, very reliable and really good quality. Bought an air purifier and was impressed with the quality for a reasonable price- would highly recommend.
Great products, very quick delivery
Such an easy website to use and staff are really helpful, really quick delivery as well and got exactly what I ordered. Would definitely recommend to anyone
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