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Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Financial Institution
  4. Mobile Money Agent
  5. Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(289)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t complain

So far, can’t complain. Low taxes, fast service. All I need.

October 7, 2025
Unprompted review
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Reply from Higlobe

Arthur, we’ll keep working hard to deliver fast services with the lowest cost guarantee. You can always count on us.

Rated 5 out of 5 stars

Amazing app to get my pay

Amazing app to get my pay. Easy access and fast transfer

October 6, 2025
Unprompted review
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Reply from Higlobe

Hi Kabayan! 🇵🇭

Maria here 🩷 Thank you so much for your warm response - we truly appreciate it!

We're always here to support you and are working to provide the service you deserve.

If there's anything you need, please don't hesitate to reach out to us. 🙌🏼

Rated 5 out of 5 stars

Great experience

Great experience. You make the transfer very quickly!

October 3, 2025
Unprompted review
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Reply from Higlobe

Our mission is to make international transfers quick, affordable, and hassle-free. We’ll keep making that happen.

Rated 5 out of 5 stars

Awesome User Experience overall

I've started using HiGlobe about 4 months ago and since then, I didn't have any issue. As opposited to that, just got really good user experience overall. Congrats HiGlobe, keep rockin' !!!

October 4, 2025
Unprompted review
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Reply from Higlobe

We love hearing feedback like yours, Danilo. Thank you for your trust and support. We’ll keep making sure your experience with us stays amazing.

Rated 5 out of 5 stars

So far it is great

So far it is great, I just miss a Android / iOS app for managing everything, but besides that it's perfect.

October 4, 2025
Unprompted review
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Reply from Higlobe

Thank you for your feedback, Eduardo! We’re hoping to launch an app in the near future.

Rated 5 out of 5 stars

Everything was done fast and easy no…

Everything was done fast and easy no long waiting periods to receive my finds

October 2, 2025
Unprompted review
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Reply from Higlobe

Thank you so much for your feedback! 💙
We’re glad to hear that your experience with Higlobe was fast and easy — that’s exactly what we aim for!

We really appreciate your trust and support. 🙌

— The Higlobe Team

Rated 5 out of 5 stars

Easy way to get payments from usa

Was great because it is really faster

October 3, 2025
Unprompted review
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Reply from Higlobe

Thank you for your review! 💙
We’re so happy to know that receiving payments from the U.S. has been easy and fast for you — that’s exactly our goal!

We appreciate your trust and support. 🙌

— The Higlobe Team

Rated 5 out of 5 stars

Easy and cheaper than any other…

Easy and cheaper than any other alternative I've ever used

October 3, 2025
Unprompted review
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Reply from Higlobe

Keep counting on us for the lowest costs and a user-friendly payment experience, Pedro. We're happy to have you as a customer.

Rated 5 out of 5 stars

Star Experience with Higlobe! ⭐⭐⭐⭐⭐

Just took a moment to share my positive experience with Higlobe by leaving a 5-star review on their platform!

My journey with Higlobe for international transfers and managing my dollar account has been truly outstanding. I'm consistently impressed by the ease of use of their platform/app, making every transaction smooth and intuitive. The agility of their service is remarkable, ensuring quick and efficient operations, which is crucial for my needs.

Their excellent customer support team is always responsive and helpful. On top of that, Higlobe offers competitive rates and robust security measures, giving me complete peace of mind. The comprehensive functionalities provided perfectly meet all my requirements.

I highly recommend Higlobe to anyone looking for a reliable, efficient, and secure solution for global financial needs!

#Higlobe #CustomerReview #5StarRating #CustomerExperience #Feedback #HonestReview #PositiveFeedback #Business

December 1, 2024
Unprompted review
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Reply from Higlobe

Wow, we live for feedback like yours, Nathalia! We’re so happy to have you as a customer and to see that we’re delivering everything we strive for: top-notch customer support, the lowest costs, quick transactions, and secure services. Feedback like yours reminds us that we’re on the right path. Thank you!

Rated 5 out of 5 stars

Faster Salary, Less Fees! My HiGlobe Review

First, the customer service is super responsive. Also, big shout-out to Maria from HiGlobe’s support team — she was super responsive and really helpful when I had questions. Thanks, Maria!
Second, the transactions are faster and smoother.
I received my funds without hassle, and I could see everything clearly.
I honestly think it’s one of the best options for freelancers who want to maximize their salary.

October 2, 2025
Unprompted review
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Reply from Higlobe

Hi Katie!

Maria here 🩷 Thank you so much for your warm response - we truly appreciate it!

We're always here to support you and are working to provide the service you deserve.

If there's anything you need, please don't hesitate to reach out to us. 🙌🏼

Rated 4 out of 5 stars

Good

Good: easy and fast to use, fair rates

Bad: no mobile app, magic link doesnt work in anonymous tab, kinda annoying that I have to log into my email.

October 1, 2025
Unprompted review
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Reply from Higlobe

Hi, Alexandre!

Thanks for your feedback!

We are working on new ways to login, that should be available soon!

We appreciate your trust and are always available if you need any support!

Higlobe team

Rated 5 out of 5 stars

Awesome platform

I made a bad comment about Higlobe here, but they solved my problem, correcting the issues on the platform and providing me with a credit.

Awesome platform, I'll definitely keep using it. Amazing customer support.

September 30, 2025
Unprompted review
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Reply from Higlobe

Hi, Gabriel!

We’ve carefully listened to our users’ feedback regarding the exchange rate, and as a result, we’ve recently implemented some improvements to address some exchange rate discrepancies that may have been occurring due to Higlobe's use of USDC when converting to BRL.

We ask that you consider checking the exchange rate behavior on the Higlobe platform once more before making a final decision to switch to another service, as you may notice a positive difference.

If you still notice any discrepancies or anything preventing you from getting the lowest possible cost, please contact our support team. We also invite you to read about our Lowest Cost Guarantee: https://support.higlobe.com/hc/pt-br/articles/37314807020315-O-que-%C3%A9-a-garantia-de-menor-custo-da-Higlobe

Our support is always available if you have any questions!

Higlobe team

Rated 5 out of 5 stars

excellent no complaints

excellent no complaints.

Will recommend to more people

October 1, 2025
Unprompted review
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Reply from Higlobe

Thank you so much for your positive feedback! 💙
We’re thrilled to know you’ve had an excellent experience with Higlobe and truly appreciate your recommendation.

Your trust means a lot to us — thank you for being part of our community! 🙌

— The Higlobe Team

Rated 5 out of 5 stars

Everything it has been great

Everything it has been great, very easy to manage and receive your money in your bank account.

October 1, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you so much for your kind words! 💙
We’re thrilled to hear that everything has been great and that managing and receiving your money has been easy with Higlobe.

Your satisfaction means a lot to us — thank you for trusting our service! 🙌

— The Higlobe Team

Rated 4 out of 5 stars

I love how quickly I can withdraw my…

I love how quickly I can withdraw my funds, but the exchange rates can sometimes feel a bit high. There’s definitely room for improvement.

October 1, 2025
Unprompted review
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Reply from Higlobe

Hi!

Thank you so much for trusting Higlobe and for your feedback!

Our biggest mission here is always giving users the lowest cost! So I invite you to check our lowest cost guarantee policy!

If you have any questions, our support is always available!

Higlobe team

Rated 4 out of 5 stars

first payment

Was quick to receive the money. What missed:
- automatically transfer for my BR account
- A report on how much I earned in dollars, in reals, and the conversion rate
- It was not clear where the HiGlobe fee was charged
- On receipt creation, I was afraid that HiGlobe would send an email to the paying company. Its not clear if you do or not

September 30, 2025
Unprompted review
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Reply from Higlobe

Hi, Lucas!

We appreciate your feedback and would like to clarify your points:
- Since we have higlobe earn, which gives the users the chance to keep their balance in USD with yield, we keep the withdraws upon request.
-Once you withdraw, you have access to a receipt showing the amount in USD, the FX rate and the converted amount you got in your local account. This is available in your dashboard and transactions tab.
- The spread is charged upon withdraw, and we show the fee in the page where you approve your withdraw.
- The receipt is only used for our internal analysis, to guarantee the professional nature of your payment.
Any other questions you might have, our support is always available!

Higlobe team

Rated 5 out of 5 stars

Using HiGlobe

Easy to create an account and use. Support always responded quickly via WhatsApp. They were fast in resolving the issue with withdrawals over 15 thousand reais via PIX. The withdrawals reports section could improve, but support told me they are already working on it. Great experience so far. :)

September 26, 2025
Unprompted review
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Reply from Higlobe

Hi, Mayara!

Agradeço demais o seu feedback e sua confiança na Higlobe!

Seguimos juntos e estamos sempre à disposição!

Equipe Higlobe

Rated 5 out of 5 stars

Easy and fast

September 26, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Jean!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

Convenient

September 26, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Rodrigo!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

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