Banner for Higlobe

Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Financial Institution
  4. Mobile Money Agent
  5. Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(289)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highline was super fast and efficient

Highline was super fast and efficient, in 2 business days I created an account, got approved and received my payment. Simply amazing

September 23, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Matheus!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

The experience has been great

The experience has been great, I fully recommend, best app for professionals working remotely

September 25, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience has been great and that you recommend Higlobe. It’s wonderful to know we’re helping remote professionals like you make cross-border payments easier and faster.

We really appreciate your support! 🙌

— The Higlobe Team

Rated 5 out of 5 stars

Excellent

Works perfectly, everything very fast and lower cost.

September 25, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Suzana!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

amazing!!!

amazing!!!
Higlobe is such an excellent service, I recommend it to everyone.

September 23, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Larissa!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

Higlobe is an extraordinary platform…

Higlobe is an extraordinary platform that enables software engineers to change currencies at the best market value, any time in a very convenient way!

September 24, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Octavio!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

Great service

Fast and safe

September 5, 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Rodrigo!

Thank you so much for trusting Higlobe and for your feedback!

We are always available here!

Higlobe team

Rated 5 out of 5 stars

The best tool

Great tool! User-friendly, pocket-friendly, no issues, money fast and on time, no high commissions or money retention. I loved it!

August 1, 2025
Higlobe  logo

Reply from Higlobe

Thank you so much for your kind words!
We're thrilled to hear that you’re loving Higlobe and that it’s been a fast, reliable, and cost-effective tool for you.
We're here to keep making your experience even better thank you for being part of our community!

Rated 5 out of 5 stars

HiGlobe is helping me save about 1…

HiGlobe is helping me save about 1 thousand dollars a year in fees

August 1, 2025
Higlobe  logo

Reply from Higlobe

Our mission is to deliver a smooth experience with the lowest fees, we're so happy to hear tour feedback!

Rated 4 out of 5 stars

Need to give users more options other…

Need to give users more options other than just transfer money.

I can't use more than 1,000 USD on prepaid cards. Any modern laptop is above this amount and I can't buy any with the 1,000 limit and be unable to get a debit card.

August 1, 2025
Higlobe  logo

Reply from Higlobe

Hi Mauricio, we appreciate your feedback regarding our card offering. We are currently working to improve our product and we will share exciting news about our cards and features!

Rated 3 out of 5 stars

I DONT LIKE YOUR PLATFORM AND ACCESS

I DONT LIKE YOUR PLATFORM AND ACCESS

August 1, 2025
Higlobe  logo

Reply from Higlobe

We’re really sorry to hear that your experience didn’t meet your expectations. 😔
Your feedback is very important to us, and we’d love the opportunity to better understand what went wrong so we can improve.

Please feel free to contact us directly at support@higlobe.com— our team will be happy to assist you.

— The Higlobe Team

Rated 5 out of 5 stars

Finally a Practical Way to Receive US Payments in Brazil as a Business

I've been using Higlobe.com to receive payments from the US to Brazil as a company with more than one partner, and the experience has exceeded my expectations.

I was specifically looking for a solution that would allow me to receive ACH payments directly into my company account — something surprisingly difficult to find for companies with multiple partners in Brazil due to local bureaucracy. Most international services either don't support this business structure or make the process overly complex. Higlobe, on the other hand, made it possible.

Once the account was set up (which took a bit of time, mostly due to Brazil's legal requirements for businesses), the service has been smooth and efficient. Payments arrive quickly, and I can convert USD to BRL using PIX — making the whole process fast and convenient.

If you're a Brazilian business owner looking for a reliable way to receive US payments via ACH, I highly recommend Higlobe.

August 1, 2025
Higlobe  logo

Reply from Higlobe

Hi, Victor!

We appreciate your review and feedback so much!

Thank you for taking the time to do this, and for trusting Higlobe!

Higlobe team

Rated 5 out of 5 stars

Higlobe is the best

Higlobe is the best option to receive money from US, give the best rates, fast! if there is a problem they resolve instantly.

August 1, 2025
Higlobe  logo

Reply from Higlobe

Thank you for your amazing review!
We’re so happy to know that Higlobe has been the best option for receiving your payments from the US.
Fast transfers, great rates, and quick support are exactly what we aim for. We’re glad it’s working for you!

Rated 5 out of 5 stars

Reliable service

I have been using this service for over a year, and it has never failed me. This is a must-have feature, and it is the highlight of this service. They have the best exchange rate!

August 1, 2025
Higlobe  logo

Reply from Higlobe

Hi! We appreciate your comments, it's a pleasure having you at Higlobe. We are working hard every day to make your experience even greater!

Rated 5 out of 5 stars

Simple and efficient

Simple and efficient, easy to use.

August 1, 2025
Higlobe  logo

Reply from Higlobe

Thank you so much for your review and for trusting Higlobe!

Rated 5 out of 5 stars
Higlobe  logo

Reply from Higlobe

Hi! Thank you for your feedback, we appreciate your comments. We are working hard to make our service smoother, we'll share exciting news soon.

Rated 4 out of 5 stars
Higlobe  logo

Reply from Higlobe

Hi, Daniel!

Thanks for the review!

We recently changed our login and we are working to make it better!

Please reach out to our customer support and we will gladly assist you with that!

Higlobe team

Rated 5 out of 5 stars

It’s a great app

It’s a great app, the support always in time!

August 1, 2025
Higlobe  logo

Reply from Higlobe

Hi! Thank you for your feedback, we are happy to have you onboard. We are constantly working to improve the experience and we'll share exciting features soon!

Rated 5 out of 5 stars

excelente way to work with US customers…

excelente way to work with US customers and get paid with a preferencial exchange rate! Its easy to set up, great customer service and help if there is any issues or questions. Highly recommended.

August 1, 2025
Higlobe  logo

Reply from Higlobe

Hi! Thank you for your feedback, we are happy to have you onboard and we appreciate your comments. We are constantly working to improve the experience and we'll share exciting features soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look