My experience with Georgia Taylor was fantastic. I was shown around a property and she had all the answers for me. 5 star for Georgia and Higson Kev
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From the point of application it took less than a week to get the tenancy agreement sorted out. Communication with Higson Homes is great, little to no wait to receive a response. Thanks for all y... See more
Company replied
The service provided from higson homes is absolutely fabulous from start to finish. All the staff are incredibly friendly and very helpful, I would like to say a special thank you to Emily who has bee... See more
Company replied
Great company. Have dealt with Higson Homes for years for lettings and sales. Their support and guidance has been invaluable. Locally we wouldn’t use any other estate agent. Lovely friendly staff, v... See more
Company replied
Company details
Written by the company
Higson Homes are a family run business located in the heart of Chanterlands Avenue in Hull. We are slightly different from other local estate and letting agents as we are educated in many property and investment strategies.
Contact info
129 Chanterlands Avenue, HU5 3TG, Hull, United Kingdom
- 01482 351351
- info@higsonhomes.co.uk
- higsonhomes.com
Poor communication
Communication is very poor, no answers for phone calls or emails.
April 17, 2023
Unprompted review
Never trust what they say.
I requested an HHSRS report which I really needed for applying for a visa for my family, I requested the report on the 23rd of febreuary and got an email confirmation saying house will be assessed by Emma Drummond and the report will be with me on the 25th of march, because I had an appointment with the home office and I needed to provide the letter emma never got back to me contacted leanne as she was the new responsible of our property and she asked emma about the report and she says ( I DIDN'T HAVE TIME TO DO IT) and it will be ready by the next week and that was 31 march and today is 18 april and she has sent me an email saying (I CAN DO IT THIS FRIDAY IF YOU STILL NEED IT). And all they say is if you need help contact emma I have no problem with emma and I haven't even seen her face BUT from the experiance I've had with her she can do nothing properly. UPDATE after giving the review I got an another email from emma threatning as if I don't delete my review she is not going to send me the report!!!!!! What kind a agency and people are you?
February 25, 2023
Unprompted review
I recently used Higson Homes Sales &…
I recently used Higson Homes Sales & Letting Agents to rent a property in Hull for a 6-month period. Overall, I was extremely pleased with the level of service I received from Lauren.
April 14, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Very Fast response time. Happy so far with the agents.
Emily was great, no waiting for a response and booked a viewing straight away for me. Would confidently keep using the agents. Lauren was also very quick to respond to my application. So thank you ladies.
April 5, 2023
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
served by Lauren Burslam
served by Lauren Burslam, brilliant helping approach, quick response and got properly precise guidance for every moment. I was afraid of online fraud but fortunately got a proper agreement and every service that was mentioned in the add.
March 13, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Quick response
I had a good conversation with Emily,she replied my emails in time and she answered all my questions well.
March 30, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Lauren Burslam has been extremely…
Lauren Burslam has been extremely helpful whilst finding a home that fits myself and my children. Lauren answers all questions and queries very quickly, she also solves any problems that may occur and is quick to respond.
March 24, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
House buying made easier
Emily from Higson Homes remembered I had been looking to purchase last year and contacted me proactively! This is very rare for agents, in my experience.
March 17, 2023
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
They responded quickly
They responded quickly. Thanks to Emily Walker. She is accomodating and highly recommended.
March 16, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
We’ll there very responsive and emails…
We’ll there very responsive and emails u back that’s very good customer service thank u miss Emily Wilson
March 13, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Great work by Emma this week to get my…
Great work by Emma this week to get my landlord gas safety checks done in double quick time. Spot on communication throughout.
Thanks 🙏🏼
March 10, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Reply from Higson Homes Sales & Lettings
Thank you for taking the time to leave your feedback
Very helpful letting agents, thank you Kelly Crawley for your understanding in my current financial predicament, I highly recommend these letting agents
They have been very understanding with my financial predicament, highly recommend, thank you Kelly Cawley
March 2, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Quick and helpful
Emily Walker was quick to reply to my email. Got the information I needed and was helpful
February 23, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Very helpful and quick service 🙂
February 22, 2023
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Customer Service and Work Attitude: She took her time to attend to me on…
She took her time to attend to me on the phone and was very thorough in her questions.
February 16, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Very professional
Very professional, the staff are always quick to respond to queries, highly recommend.
February 15, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
Nice staffs, lauren was super helpful
the staff was very patient and very helpful
February 9, 2023
Unprompted review
Reply from Higson Homes Sales & Lettings
Thank you so much for taking the time to leave this review, we really appreciate it :)
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