Booked a 3 night stay and was having a very positive experience- the views of the Golden Gate Bridge and Alcatraz can’t be beat. Even my 4 roommates were nice. The downside was on the last day here... See more
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See what reviewers are saying
Happy to make the EUR 0.60 'Sustainability' donation as requested...but found it rather ironic that Napoli Mergellina Hostel have no waste recycling system operating for their guests! I'd carefully... See more
I honestly really love hostelling international. I use it for my solo travels for business and pleasure. It’s easy to book, rooms are clean plus Breakfast available and a great way to make new friends... See more
Was pleasantly surprised to find a hostel in Harvard MA while I was looking for places to stay in Google. I stayed in a hostel in North Conway NH several times and found hosteling to be a most pleasan... See more
Company details
Written by the company
Hostelling International has been a sustainable youth travel not-for-profit organisation for over 100 years. We are a membership organisation with a mission to make travel accessible to all, especially young people. Our Youth hostels are affordable, inclusive and sustainable. We are a charity aiming to empower youth to discover and love the world in a peaceful, tolerant and respectful way.
Contact info
7 Bell Yard , WC2A 2JR, London , United Kingdom
- info@hihostels.com
- hihostels.com
It is easy to find out and to book in…
It is easy to find out and to book in this Hostel. I am very glad to share this experience.
August 17, 2019
Unprompted review
Quick response.
August 17, 2019
Unprompted review
I've been to your hostel once or twice…
I've been to your hostel once or twice a year for several years; it's always been great, suited to my travel needs. As far as checking in, I didn't notice anything, and I got my reservation, so it must have been OK. What I don't like, although I recognize the value, is filling out surveys for all my activities. Cheers, VS
August 15, 2019
Unprompted review
Except you dont have ferarri in front…
Except you dont have ferarri in front for guests and no 5 stars michelin food, everybody from the desktop was super friendly. And for those who come in to a hostel and want to be like on Marriott, wake up.
August 15, 2019
Unprompted review
The website doesn’t provide me the list…
The website doesn’t provide me the list of all rooms available or other options. Just booked what appeared in my screen. But I’m giving it 4 stars for the affordability.
August 15, 2019
Unprompted review
Good for the price in this zone and…
Good for the price in this zone and gentil personal
August 14, 2019
Unprompted review
Very easy to book and quick response to…
Very easy to book and quick response to query
August 14, 2019
Unprompted review
The hostel canceled my booking I hope…
The hostel canceled my booking I hope that you don’t charge my money
August 13, 2019
Unprompted review
Reply from Hostelling International
Hi, Thank you for taking the time to reply to our survey. Please can you email your booking reference and the hostel name into the email info@hihostels.com. Once we find your booking, we will investigate and of course, if the hostel has cancelled your booking, then refund your deposit. Please accept my apologies for this problem and be assured that we will be investigating the matter. Regards Hostelling International.
I tried to book on the site but there…
I tried to book on the site but there was problems with booking first the pop up for cookies is supposed to come up and tell me about cookies etc and I check it off but the pop up doesn’t come up so I had to try to book my trip.i haveNorton also so it may be blocking pop ups also so I switched computers and finally booked with the hostel
August 13, 2019
Unprompted review
It was very easy the booking process…
It was very easy the booking process and the webpage provides sufficient information regarding the accomodations (location, facilities, etc.)
I would higly recommend it!
August 13, 2019
Unprompted review
Spend money on other things when you…
Spend money on other things when you travel! Great booking process, simple and straightforward. Recommend
August 12, 2019
Unprompted review
Good service
Good service. It’s possibile to improve information about how to arrive from airport to hostel
August 11, 2019
Unprompted review
Unable to book 8 nights as limit 7 nights: 4 nights in two weeks 3 nights apart.
I was booking 4 nights in two separate weeks and could not proceed with my booking as this totalled 8 nights. I was told I could only book 7 nights, surely this is 7 consecutive nights not where they are three nights apart. So I have had to make this booking in a different way and make a part booking, with the need to add further nights to suit my requirements.
August 11, 2019
Unprompted review
Free tours and breakfast
Great location, breakfasts are nice and convenient and the free tours were amazing!
August 10, 2019
Unprompted review
The staff is very friendly
The staff is very friendly. The rooms are appropriate. The kitchen is well equipped, there are washing machines, dryers, a nice lobby to meet with others, and a quiet library where you can work. There is also a nice offer of events, so you are able to connect to other travelers. What would be perfect, would be some small lights for each bad. My bed was also a bit loud when I turned around - that was a little annoying. All in all, a good experience and I recommend staying here.
August 10, 2019
Unprompted review
Site was easy to use on Android and had…
Site was easy to use on Android and had no problems! All good.
August 9, 2019
Unprompted review
I couldn't get the whole reduction,
I couldn't find a field to give my membership-number of the german youth-hostel organiasation.(So I am a member of the Hostelling Internation!) I think that I didn't get the whole reduction!
Why have I by a aditional e-memberschip??
August 8, 2019
Unprompted review
Reply from Hostelling International
Hi,
Thank you for taking the time to comment.
Please note that you do not need to add your membership details in to the system during the booking process. The prices found online at www.hihostels.com are generally including Hostelling International discount (unless otherwise stated). A membership card is then required on arrival at the hostel to ensure the discounts are honoured, if this is not available then a surcharge may be asked for, for exact details of this, please contact the hostel directly. Please therefore have your card available at check-in.
Kind regards, Hostelling International.
Fast reply for reservation…
Fast reply for reservation modifications
I booked an extra day by mistake, sent an email and they answered right away.
Thanks!
August 7, 2019
Unprompted review
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