Hostelling International Reviews 1,137

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Booked a 3 night stay and was having a very positive experience- the views of the Golden Gate Bridge and Alcatraz can’t be beat. Even my 4 roommates were nice. The downside was on the last day here... See more

Rated 4 out of 5 stars

Happy to make the EUR 0.60 'Sustainability' donation as requested...but found it rather ironic that Napoli Mergellina Hostel have no waste recycling system operating for their guests! I'd carefully... See more

Rated 5 out of 5 stars

I honestly really love hostelling international. I use it for my solo travels for business and pleasure. It’s easy to book, rooms are clean plus Breakfast available and a great way to make new friends... See more

Rated 5 out of 5 stars

Was pleasantly surprised to find a hostel in Harvard MA while I was looking for places to stay in Google. I stayed in a hostel in North Conway NH several times and found hosteling to be a most pleasan... See more

Company details

  1. Youth Hostel

Written by the company

Hostelling International has been a sustainable youth travel not-for-profit organisation for over 100 years. We are a membership organisation with a mission to make travel accessible to all, especially young people. Our Youth hostels are affordable, inclusive and sustainable. We are a charity aiming to empower youth to discover and love the world in a peaceful, tolerant and respectful way.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Booking was easy

Booking was easy. I had one hostel that closed after I had booked and I was notified right way with time to book a different hostel

August 6, 2019
Unprompted review
Rated 4 out of 5 stars

Simple

Simple, easy and polite. Let's see how much money I need to pay because I am not member of Hostelling INternational

August 6, 2019
Unprompted review
Rated 4 out of 5 stars

Everything was so good with the…

Everything was so good with the reservation via Hostelling International, just an observation, the final price of the reservation, was not the price we have to pay in the hostel, so maybe you shoul tell the people about this little thing.
Thank you!!

August 5, 2019
Unprompted review
Rated 2 out of 5 stars

We tried to book 4 persons (3 male and…

We tried to book 4 persons (3 male and 1 female).
Age: 12, 15, 54 and 55 years.
The systems only accepted 1 person, the female.
I noticed it to late, after the payment. It happens!
The system was confusing, it was not easy to handle.

Then I started the second try with success!
The accepted the 4 persons.

August 5, 2019
Unprompted review
Rated 3 out of 5 stars

Easy to find and book hostels

Easy to find and book but the deposit I paid was not shown when I was paying at hostel. I did not get info about check-in time and sheets in confirmation. It would have helped.

August 2, 2019
Unprompted review
Rated 4 out of 5 stars

Happy to make the EUR 0.60…

Happy to make the EUR 0.60 'Sustainability' donation as requested...but found it rather ironic that Napoli Mergellina Hostel have no waste recycling system operating for their guests! I'd carefully separated my material but was told at reception '...just chuck it in any of our general waste bins.' Will think twice now about the optional donation.
On a similar note, Neapolitans and I guess many tourists ought to be ashamed of themselves - the smoking and rubbish/litter everywhere in the streets is appalling! The Planet, at least here, is a REAL MESS.
Peter, Auckland NZ

July 31, 2019
Unprompted review
Rated 4 out of 5 stars

I just bought a Membership card of…

I just bought a Membership card of Hostelling International which is Valid worldwide. And I found it great. one thing that I would like to bring to notice is regarding the availability of beds. Since I was unable to find a accommodation in Youth Hostels in Munich. I would urge HI to increase their Beds Capacity for popular tourist sites.
Thanks and Regards
Sumit Jain

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

At first

At first, we uses booking.com. But we remeberd the good experience with youthhotels in London, so we switched to this website

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Everything was fine

Easy and straightforward to book.Nice hostel in a good location though not all the advertised facilities were available due to refurbishment.

July 30, 2019
Unprompted review
Rated 3 out of 5 stars

A bit disappointed

Dear Hostelling,
the booking over the net was easy. However, I was not informed by the hostel in Vancouver that I will not receive a physical membership card when booking over the net and will have to go to the hostel in person (no problem with that) but have to pay another $ 10.00 to actually receive a physical card. I do not appreciate to only receive half the information necessary to decide myself how I will renew my membership.

July 28, 2019
Unprompted review
Rated 5 out of 5 stars

Clear and simple booking process

Clear and simple booking process, worked well on my mobile phone. Had to take out an annual Hi membership as part of the process but that was very quick. Everything ready on arrival, check-in took less than a minute. Great way to book a room.

July 27, 2019
Unprompted review

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