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See what reviewers are saying

Rated 1 out of 5 stars

Unbelievable! Beware, this is a scam! I placed an order in April but never received my package. Despite emailing them multiple times, I never received a single response. It’s deeply disappointing to... See more

Rated 1 out of 5 stars

I purchased 5 turbans and received 4 not 5 and there is no refund. The customer service team does not exist its just, one big black hole. In the 21st century there should be more than one option of co... See more

Rated 5 out of 5 stars

Got my stuff really quick and nice material. I would want to buy more from this site 😃

Rated 1 out of 5 stars

First very bad service I canceled an order in few hours during the night. After 26 hours from the cancelation they sent me a shipping link for tracking ignoring the two emails of cancelation. The... See more

1.9

Poor

TrustScore 2 out of 5

71 reviews

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Rated 1 out of 5 stars

I placed an order months ago

I placed an order months ago, and never received it. I kept trying to email them. I received a reply ONCE stating that they'll look into it, and then never again. No products, no money returned either. Disgusting behaviour on their end.

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

Package never arrived

I placed my order more than a month ago and got the tracking number but the info doesn't update and it seems as if the package never left the country of origin. The customer service is not replying anymore to my emails wherefore I just assume the package is lost and will never arrive its destination, while I won't get my money refunded nor any other compensation. I don't recommend shopping at Hijabfactory unless you want to risk losing your money!

June 21, 2021
Unprompted review
Show reviews in all languages. (71 reviews)

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