Unbelievable! Beware, this is a scam! I placed an order in April but never received my package. Despite emailing them multiple times, I never received a single response. It’s deeply disappointing to... See more
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I purchased 5 turbans and received 4 not 5 and there is no refund. The customer service team does not exist its just, one big black hole. In the 21st century there should be more than one option of co... See more
Got my stuff really quick and nice material. I would want to buy more from this site 😃
First very bad service I canceled an order in few hours during the night. After 26 hours from the cancelation they sent me a shipping link for tracking ignoring the two emails of cancelation. The... See more
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I placed an order months ago
I placed an order months ago, and never received it. I kept trying to email them. I received a reply ONCE stating that they'll look into it, and then never again. No products, no money returned either. Disgusting behaviour on their end.
Package never arrived
I placed my order more than a month ago and got the tracking number but the info doesn't update and it seems as if the package never left the country of origin. The customer service is not replying anymore to my emails wherefore I just assume the package is lost and will never arrive its destination, while I won't get my money refunded nor any other compensation. I don't recommend shopping at Hijabfactory unless you want to risk losing your money!
Avoid - It Is Photoshop
Avoid, the material is cheap and it smells. Its color is not like the image.
this company send false copytrack…
this company send false copytrack payment asking for pictures... be carefull
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