Hillier Funeral Service Reviews 217

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My Husband and I arrived earlier than our scheduled appointment, but were made to feel very welcome and at ease from the gentleman that answered the door. Sue Boyce was lovely, excellent in dealing w... See more

Company replied

Rated 5 out of 5 stars

Caring and supportive right from the telephone call to the main office and the referral to the Highworth office and being able to talk to Kelvin. Kelvin's home visit was very professional. I was pleas... See more

Company replied

Rated 5 out of 5 stars

Any personal loss is hard to deal with but with Hilliers you get such professional service from start to finish.my family has used them for decades and wouldn't use anyone else.to me they are the best... See more

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Rated 5 out of 5 stars

Dad died while we were all sheilding. We decided on a Direct Cremation, with no fuss, no flowers etc and we are going to celebrate his life when we can all be together to do it properly. So Hilli... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

Established in the 1920’s we are proud to be one of the oldest family businesses in Swindon and the surrounding area. Mark Hillier, together with his experienced staff, is dedicated to carrying out a personalised service to meet the individual wishes of each family. Every detail is considered with care when planning the funeral for your loved one.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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Rated 5 out of 5 stars

Highly recommended.

Hilliers provided us with an excellent service throughout. They make the whole thing very easy to arrange, and make you feel that you are getting a very personal service in what is a difficult time.

January 12, 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Richard for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Rick Ockwell funeral

I would like to say that my sons funeral was everything that I wished for,
We gave him, with the help of Hilliers and the wonderful celebrant, a memorable send off.
I would like to thank all concerned for the help and support they gave me.
At a very difficult time.
.

January 3, 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Alex for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times and to give your son a memorable send off. Stay safe and take. John

Rated 5 out of 5 stars

Consumate professionals

Hillier have provided a funeral for my mother and I returned to them for my father. they were professional, caring and efficient throughout. I was impressed from beginning to end how they seamlessly managed all parts of the service in a supportive way. This made a difficult task for me as easy as possible. It meant that my father received a fitting tribute and departure, whilst taking in to account all his relatives and their wishes.

December 30, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Angela for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. The team will be so grateful to hear your feedback. We are so pleased to hear that your father had a fitting tribute and departure. Stay safe and take care. John

Rated 5 out of 5 stars

Supportive, totally professional and dignified team.

We were so pleased to have chosen Hillier's to manage Mum's funeral. From beginning to end we experienced a very professional and respectful team who made everything run so smoothly for us and coordinated the Celebrant, Florist, Printers and Crematorium staff perfectly.
I would happily recommend this company.

December 30, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Steve for taking the time to leave such kind words. The whole team are so pleased to hear that everything went well and are so grateful of your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

First class professional service

First class professional, compassionate and prompt service. Thank you Hillier's for making a difficult time and process a lot easier.

December 17, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you for taking the time to leave such kind words. The team will be very grateful to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Simply the best

My mum's funeral was basically planned by my mother. So was easy to get things done and add in some of our wishes the staff were awesome and reverent throughout from the planning onwards.
Hilliers aren't the cheapest but are the best

December 14, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Karen for taking the time to leave such kind words. The team will be thrilled to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Professional and sympathetic

Professional and sympathetic. Lead us seamlessly throughout the whole process. Would highly recommend.

December 13, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Valerie for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Helpful and considerate

From the first time we got in contact with Hillier’s they were helpful and considerate. They explained the process and guidance right through to the day of the funeral.

December 12, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Patrizia for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Most helpful

Most helpful, respectful, and very accommodating when time was of an essence due to family coming from abroad. Highly recommended.

December 9, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Tracey for taking the time to leave such kind words. The team really appreciate your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

Professional service

All staff were extremely professional and carried out their duty with a great deal of respect, nothing was too much trouble and made sad day so much more bearable.

December 6, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Linda for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Supportive & Excellent Service

Supportive & Excellent Service - From the moment we contacted Hillier Funeral Service we were shown nothing but support, kindness and respect, information was given in making our Dad's funeral a celebration of his life. Wonderful staff leading up to and on the day, thank you again from us all.

December 6, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Sarah for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times and to ensure dad's service was a celebration of his life. The team are so grateful to hear your feedback. It is very much appreciated. Stay safe and take care. John

Rated 5 out of 5 stars

***Total and utter perfection***

This review is almost two years after the event but we definitely wanted to give feedback as rarely do you find any company that is as faultless as Hilliers.
From the second the phone was answered, in our time of need, to the end of the funeral I can honestly say I have never known such utter professionalism.
Every member of staff we came into contact with was exceptionally courteous, totally understanding and extremely helpful - not to mention immaculately turned out.
It was abundantly obvious that customer service and care of the deceased was of paramount importance.
Having never had to think of planning a funeral, we were guided through every step of the way, options explained, advice given and thoughtful touches suggested.
Hilliers truly deliver outstanding customer service and were absolutely perfect in every way and we cannot thank them enough. We have recommended both Hilliers and Hugh Milsom, the celebrant, to many people and will continue to do so.

December 3, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Miss G for taking the time to leave such kind words, especially 2 years after the funeral. We really appreciate your feedback and the whole team will be so grateful to hear your kind words. It was our pleasure to help and support you through those very difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Kelvin and the Hilliers team were a huge help for us

Kelvin and the Hilliers team did a wonderful and consistently caring job of helping us to prepare from Mum's funeral. Throughout the process they were supportive, kind and very professional, which greatly helped to reduce any of the stress in organising for a difficult day. Many many thanks, David, Sue and Graham

November 29, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you David for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times and to look after mum. Kelvin and the team will be very happy to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

I would like to thank Nick and his team…

I would like to thank Nick and his team at Hillier Funeral Services for being incredibly sympathetic and enormously professional in this very difficult time organising my mother's funeral. Not having ever organised a funeral before, their patience and understanding was of great importance to me. I would highly recommend them. Thank you again.

November 24, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Jane for taking the time to leave such kind words. Nick and the team are truly grateful to hear that everything went well and that we could support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

A 5* respectful and professional service. Hillier’s go above and beyond.....

The team at Hillier’s provided a 5* service from the start.
My father’s passing was a slightly more complicated case, with him being repatriated from another country. This required much additional paperwork and effort to be made by Hillier’s, all of which was done in a timely manner and with great communication.
The funeral ran smoothly and I couldn’t have hoped for a better service.
Thank you 🙏🏽

November 23, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Kirstin for taking the time to leave such kind words. It has been our pleasure to help and support you through these extremely difficult times. The team will be very happy to hear to your feedback. We are so pleased to hear that everything ran smoothly. Stay safe and take care. John

Rated 5 out of 5 stars

Hillier's arranged our Mum's funeral

Hillier's arranged our Mum's funeral. Nothing was too much trouble and they made the experience as easy as possible for us.
They were extremely professional in every way.

November 22, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Theresa for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

What a professional outfit

What a professional outfit. I dealt with Kyle for my Father’s funeral and he was friendly and proactive and nothing was too difficult. I liked Kyle. He liaised with the care home, the vicar, the florist as though they were part of his team. He guided us over how the day would pan out and made suggestions on timings and actions. He looked and acted the part on the day with his very smart morning coat and black cane. The whole thing from start to finish went smoothly and he had a marvellous sense of humour which lightened the tone when it was appropriate to do so. I would recommend them to anyone who wants to organise a stress free funeral.

November 21, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you James for taking the time to leave such kind words. Kyle and the team wanted to make sure everything was right and fitting for your father's funeral. We wanted to make sure everything was as it should be and are very happy to hear your feedback and recommendation. Stay safe and take care. John

Rated 5 out of 5 stars

Everyone at Hillers showed great…

Everyone at Hillers showed great sympathy and help with our recent funeral arrangements. Their efforts and efficiency on the day was a considerable contribution to making this very sad day a very memorable day for our family and friends. We cant thank them enough

November 17, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you so much and we really appreciate the feedback.

Rated 5 out of 5 stars

Jim Newland,Celebration of life

Hilliers conducted Dad's funeral in a very professional and caring way.
Kelvin was outstanding and went out of his way to make everything perfect.

November 15, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you so much for your kind words and we are so glad we could help at such a sad time.

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