Hillier Funeral Service Reviews 217

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My Husband and I arrived earlier than our scheduled appointment, but were made to feel very welcome and at ease from the gentleman that answered the door. Sue Boyce was lovely, excellent in dealing w... See more

Company replied

Rated 5 out of 5 stars

Caring and supportive right from the telephone call to the main office and the referral to the Highworth office and being able to talk to Kelvin. Kelvin's home visit was very professional. I was pleas... See more

Company replied

Rated 5 out of 5 stars

Any personal loss is hard to deal with but with Hilliers you get such professional service from start to finish.my family has used them for decades and wouldn't use anyone else.to me they are the best... See more

Company replied

Rated 5 out of 5 stars

Dad died while we were all sheilding. We decided on a Direct Cremation, with no fuss, no flowers etc and we are going to celebrate his life when we can all be together to do it properly. So Hilli... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

Established in the 1920’s we are proud to be one of the oldest family businesses in Swindon and the surrounding area. Mark Hillier, together with his experienced staff, is dedicated to carrying out a personalised service to meet the individual wishes of each family. Every detail is considered with care when planning the funeral for your loved one.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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Rated 5 out of 5 stars

Highly Recommended

Cannot speak highly enough of this superbly professional and empathetic company. The whole procedure was clearly explained and excellently executed. A most beautiful service on a very sad day and I cannot think of any other company whom I could confidently entrust to carry out the funeral of my beloved husband. Thank you to all the team for making this day easier to bear.

November 5, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you so much for your lovely review and for choosing Hillier Funeral Service. We are so glad everything went well and are always here for our families even after the funeral has taken place!
Thank you again.
Sue

Rated 5 out of 5 stars

Caring and professional throughout.

The arrangements for Mum's funeral went exactly according to plan and absolutely met all of our requirements and expectations. The family are very grateful for the very high standard of personal care and professional service we received from all involved at Hillier Funeral Service. Thank you to everyone.

October 31, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Alex for taking the time to leave such kind words. It has been our pleasure to help and support you all through these difficult times. The team will really appreciate your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

On behalf of the family of Joy Pinnell…

On behalf of the family of Joy Pinnell we would all like to thank Kelvin and Hilliers for the fantastic celebration of her life , everything was sorted and made so much easier at such a terrible time , the day went beautifully and would recommend them , many thanks Pauline

October 28, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you for taking the time to leave such kind words. Kelvin and the team will be so happy to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Perfect job and send off for a much…

Perfect job and send off for a much loved family member. Professional, discreet and well organised

October 25, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Michael for taking the time to leave such kind words. The team will be pleased to her your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

From start to finish my experience was…

From start to finish my experience was a good one. All of the details were handled with professionalism and care. On the day everything went perfectly and i could not have asked for a better farewell for my father.

Thank you.

October 13, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Neil for taking the time to leave such kind words. It was our pleasure to help and support you during these difficult times and to ensure your father had the best farewell possible. Stay safe and take care. John

Rated 5 out of 5 stars

Just perfect

Sue and the team at Hilliers delivered an absolutely perfect send off for a much loved family member. They were so attentive, understanding and made our family feel the funeral was in safe hands. Nothing was too much for them and we couldn’t have asked for anything more. The perfect team for the job.

October 13, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Emma for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Sue and the team will be very appreciative of your feedback. It really means a lot to us. Stay safe and take care. John

Rated 5 out of 5 stars

I can honestly say Hilliers looked…

I can honestly say Hilliers looked after me with kindness, empathy and clear instructions of what needed to be done and dignity. When I came to see my partner they had done an amazing job he looked so peaceful. I was allowed to visit as many times as I wanted.

October 13, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Claire for taking the time to leave such kind words. We are so appreciative of your feedback and that we were able to give you as much time as you needed with your partner. It has been our pleasure to help and support you though these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support from John in the Victoria Road office throughout the delicate process. He put everything in place for Neil and his team to carry out faultlessly on the day of the cremation. My wife was so pleased that her father had such a pleasant and respectful funeral.
Well done to you all.

October 6, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Ian for taking the time to leave such kind words. It has been our pleasure to help you through these difficult times. The team will be so grateful to hear that everything was carried out pleasantly and respectfully. stay safe and take care. John

Rated 5 out of 5 stars

Thank you

In such sad times, Hillier personal are not only professional, but they are also understanding, caring, flexible & supportive. It made the whole process much easier to go through which I'm very grateful for. Their website contains a lot of very useful information and guidelines, all which is accessible free of charge. This is yet another sign of of their sincere empathy. The final voyage of your loved ones is in good hands with Hillier.

October 4, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Natasha for taking the time to leave such kind words. Your feedback about our website and services offer really help us to maintain the highest level of service possible. We always aim to ensure that everyone has all the information available to make an informed choice. the team will be so happy to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

No words will ever be enough

No words will ever be enough to thank you all at hilliers. The most painful time of our life having to plan a funeral for our baby and you all went above and beyond to make sure we had no stress or worries. A special thank you to John who from day one of me walking in to the office made me feel comfortable and that my baby was as important as anyone else. To the two gentlemen who was with us on the day of the funeral we can’t thank you enough for the respect you shown our son. We are so so grateful.

October 3, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Charlotte for taking the time to leave such kind words. It has been my pleasure to help and support you through these very difficult times and to ensure your baby was truly looked after and given the respect he deserved. Chris and Neil will be so happy to hear your feedback and I will be sure to pass on this message to them. Stay safe and take care. John

Rated 5 out of 5 stars

Hillier offer a good service

Hillier have handled all of our family funerals so far . So we used them for our auntie Vera’s arrangements knowing from past experience they would offer the same service
That we were happy with in the past
Everything was taken care of with a caring and professional manner much appreciated at the time

September 30, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Trevor for taking the time to leave such kind words. It was our pleasure to care for Aunt Vera. The team will be very appreciative of your feedback. Stay Safe and take care. John

Rated 5 out of 5 stars

Mum Audrey Scott’s funeral

Mum Audrey Scott’s funeral went beautifully. Kai was so helpful all the way through. Hilliers made it all so much easier for us all. Thank you all❤️

September 27, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Yvonne for taking the time to leave such kind words. We are so glad to hear that mum's funeral went beautifully. Kai and the team will be so pleased to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

Wonderful service by all at Hillers

Wonderful service by all at Hillers, would highly recommend

September 15, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Wayne for your kind words. It is very much appreciative and the team will be happy to know this. Stay safe and take care. John

Rated 5 out of 5 stars

I was dreading the funeral and…

I was dreading the funeral and arranging it, but Hillier made the process very simple and the day went as well as it could. Hopefully won't need their services again too soon, however I would not hesitate to go back.

September 15, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Jacqui for taking the time to leave such kind words. it has been our pleasure to help and support you through these very difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Exceptional service and support

The service we received from Hillier as a family at such a difficult time was excellent.
Their customer care, contact and support has been invaluable. We understood every process and were given the information clearly.
They took care of our late father while ensuring we as a family were also cared for.

Thank you Kelvin and the team,
From the Platt family

September 9, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Lorraine and family for taking the time to leave such kind words. It has been our pleasure to help and support you all through these very difficult times. The team will be very grateful to hear this feedback. Take care and stay safe. Kelvin

Rated 5 out of 5 stars

Malcolm Reed

As a family We would like to thank Hillier Funeral Service for the compassion and empathy they showed when my husband Malcolm passed away recently. Malcolm had a funeral plan with HIller’s which made the whole process easier. The staff at Hiller’s were so accommodating to the point that they observed we had a colour code and changed their ties to match. We will be forever grateful for their excellent service at such a difficult and emotional time.

September 7, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Diane for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. We are happy that we were able to change our ties to co-ordinate with the colour code chosen by you to carry out a personal service. Stay safe and take care. John

Rated 5 out of 5 stars

Highly recommend

I would highly recommend Hillier Funeral Service. At a very difficult time they were professional yet personal and nothing was a problem. A particular mention to Mike, Ian and Tamara for everything they did to ensure my dad’s funeral ran smoothly. I know he would have been very proud.

September 4, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Caroline for taking the time to leave such kind words. It has been our pleasure to help you through these difficult times and to hear that everything ran smoothly for dad's service. I will be sure to pass on your feedback to the team who will be very grateful to hear this. Stay safe and take care. John

Rated 5 out of 5 stars

Excellent service

The funeral arrangements for my husband, Deryck John Spindler were carried out with a caring and sensitive attitude. It was excellent, and all the attention to detail could not have been better taken care of.
Special thanks to Kelvin, who was very considerate of our feelings, and he was brilliant from our first meeting with him to the conclusion of the funeral.
But thanks go to everyone concerned
Kathleen Spindler & family

August 24, 2021
Unprompted review
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Reply from Hillier Funeral Service

Good afternoon Kathleen. Thank you for taking the time to leave such kind words. The team are very grateful to hear this feedback and we are all so pleased to hear that everything went well. Take care and stay safe. Kelvin

Rated 5 out of 5 stars

Cremation-Repatriation

My elderly brother recently passed away in Swindon. As all remaining family members are now residing in the Republic of Ireland, I contacted Hillier Funeral Service. John Edwards took care of all arrangements for cremation and repatriation in a thoroughly professional & efficient manner. He greatly relieved all stress at this sad time for our family with his attention to every detail.

August 13, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Donal for taking the time to leave such kind words. It has been my pleasure to help you through these very difficult times and to ensure that your brother was returned back to his family in the Republic of Ireland. Stay safe and take care. John

Rated 5 out of 5 stars

Hillier funeral services was very…

Hillier funeral services was very helpful and explained everything very well and gave my stepdad a good send off.very friendly staff

August 6, 2021
Unprompted review
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Reply from Hillier Funeral Service

Thank you Sarah for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. We are pleased to hear that your stepdad had a good send off. Stay safe and take care. John

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