Hilltop Financial Planning Reviews 1,528

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness and extensive knowledge. Many appreciate the excellent service, noting that interactions are low-pressure, informative, and tailored to individual needs. Reviewers frequently commend the customer service for its clear communication, timely calls, and the ability of advisors to explain complex financial matters in an easy-to-understand way. The user experience is often described as seamless and straightforward, with many feeling confident and well-informed about their investments and pension planning. People also value the ease of contact and the proactive approach to keeping them updated on their financial situation.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the friendly, patient, and knowledgeable... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the ease of contacting the company and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good

Good, clear, understandable, reassuring advice.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have trusted Hilltop with my personal…

I have trusted Hilltop with my personal finance and retirement planning for the last three years. The service has been excellent. The team are responsive, friendly and extremely clear in explaining often complex financial issues. Alongside this great customer service the Hilltop team have delivered amazing growth to a portfolio that had flatlined with my previous provider

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Financial review

I gave this rating as i have been with Hilltop Finance for several years now and always been happy with them. Tamara who i had my financial review with today was very friendly, professional and informative explaining everything in terms I can understand

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great!

Ive been with Hilltop Finance a few years now.....what can I say....absolutely amazing company to trust with your pension.....always professional, knowledgeable and ready to lend a hand. I have been surprised at how well my pension is doing, especially in today's climate. I would 💯% recommend. Thank you

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and Reassuring Advice

Kelly To immediately put my mind at ease with her warm, friendly manner and clear, easy-to-understand explanations. She was very patient throughout our conversation and never minded me asking questions at any point, taking the time to answer everything thoroughly and with real experience behind her responses. I came away feeling confident and reassured that I’m in the right place with Hilltop for my pension.
I’d also like to mention Noah, who stayed consistently in touch and was always polite, patient, and professional when arranging appointments. Even when I wasn’t in a position to engage, he remained understanding and respectful throughout, which I really appreciate.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

6-monthly call

This was a 6-monthly call to inform me how my pension portfolio was performing. During the review, Kelly To explained that the pension portfolio performance had increased by 18.86%, which had gone beyond my expectations. My longer‑term decisions on employment and investment strategy were briefly discussed. Overall, the experience was encouraging, with good advice and things to consider for the future from Kelly.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended. Will use again.

The team at Hilltop were very knowledgable and provided good advice about my pension and future investment into it.
No pressure to move anhen it doesn’t make sense and while it wasn’t the right time to move my pension today they gave sound advice which gave me the info needed to know I’m on the right track.
Will return and use again if circumstances change.

Would recommend.

April 13, 2026
Unprompted review

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