Hilltop Financial Planning Reviews 1,528

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness and extensive knowledge. Many appreciate the excellent service, noting that interactions are low-pressure, informative, and tailored to individual needs. Reviewers frequently commend the customer service for its clear communication, timely calls, and the ability of advisors to explain complex financial matters in an easy-to-understand way. The user experience is often described as seamless and straightforward, with many feeling confident and well-informed about their investments and pension planning. People also value the ease of contact and the proactive approach to keeping them updated on their financial situation.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the friendly, patient, and knowledgeable... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the ease of contacting the company and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service

Hilltop are always on time with phone calls. They answer any query I have promptly. I am happy with how my investments are performing.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Yearly review

George carried out my yearly review.Very clear about how things were progressing and any options I may wish to look into.Also helpful about potential future options too.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop annual review call

Connor the wealth team advisor called promptly on the agreed time. He was pleasant and polite. Connor explained everything I needed to know clearly. I was given plenty of opportunities to ask questions. Towards the end of the call Connor summarised everything we had discussed.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Annual Review with Alec.

Annual Review with Alec.
Excellent summary of current status presented clearly.
Answered all my questions and set a 12 month plan for review again for next year.
Great financial advice and porfolio management.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Courteous, credible and reliable

I highly recommend Hilltop based based on my experience with them, not only today but throughout the period I’ve worked with them. They helped me take control of my pension, a subject that I was very prone to kicking into the long grass, brought it to known state, consolidated it and turned into a wealth generating machine for the future. They are courteous in every interaction I have with them. Most importantly, the forecasts and projections are credible and turn out to be reliable.

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Great communication, friendly but professional team. Definitely worth the time, at the very least, to have a chat about any financial planning.

To all at Hilltop who I had the pleasure to talk, thank you for all your help and advice.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Hilltop are easy to contact and stay in touch through emails and calls. I have found their financial advice fair and accurate. They answer my questions thoroughly and understand my needs.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning, excellent services!

Hilltop Financial Planning has really excelled in maintaining my pension investments over the last two years.

No matter what questions I may have, there is always a friendly person available to explain with clarity and provide me with all the professional information I need to make the right choices for my ongoing investments which supports my personal plans for the future.

I would not hesitate to recommend Hilltop Financial Planning!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was explained in simple…

Everything was explained in simple terms and t each stage of my annual review i was asked if I had any questions regarding what was covered. The review took just over an hour as I had lots of questions that my advisor answered and explained. I feel totally confident with this company and the staff that I have been exposed to.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Excellent service from the start,been with this company 4 years always had my best interests at heart,make everything easy to understand.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Contacted Hilltop a little while ago…

Contacted Hilltop a little while ago for advice when I was approaching retirement. Helped to merge my pensions into one and the pot is growing steadily. Regular reviews to ensure my pension covers my future needs. Can highly recommend

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop experience

I approached Hilltop some years ago to consolidate my pensions from various companies. Professional advice, no sales pressure with ongoing portfolio management.
Regular reviews, available at all times great advice. Highly recommended.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Straightforward, easy to understand advice. Clear guidance and support and fantastic client support. Great app and interaction. Well recommended.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop is a very good company to deal…

Hilltop is a very good company to deal with, their financial staff members are excellent in explaining everything in language you can understand, they are very friendly and polite and put you at ease with any financial business you have with them. I would highly recommend them.

March 24, 2026
Unprompted review

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