Hilltop Financial Planning Reviews 1,530

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness and extensive knowledge. Many appreciate the excellent service, noting that interactions are low-pressure, informative, and tailored to individual needs. Reviewers frequently commend the customer service for its clear communication, timely calls, and the ability of advisors to explain complex financial matters in an easy-to-understand way. The user experience is often described as seamless and straightforward, with many feeling confident and well-informed about their investments and pension planning. People also value the ease of contact and the proactive approach to keeping them updated on their financial situation.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the friendly, patient, and knowledgeable... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the ease of contacting the company and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service. Straightforward, easy to understand advice. Clear guidance and support and fantastic client support. Great app and interaction. Well recommended.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop is a very good company to deal…

Hilltop is a very good company to deal with, their financial staff members are excellent in explaining everything in language you can understand, they are very friendly and polite and put you at ease with any financial business you have with them. I would highly recommend them.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

Professional in there approach, i.e. quarterly and annual reviews by phone appointments on time. Very happy with the handling with my portfolio of investments, one less thing to worry about. Given good progressive advices, present and future.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop finance look after my pension…

Hilltop finance look after my pension alongside my personal monies. They are in regular contact as to how well my financial situation is. It very easy talking to a representative who explains everything in a easy to digest.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Arranged call was on time, representative had all details to hand during conversation and advice given reflected how markets were doing and future forecast was likely to go. A great service

March 18, 2026
Unprompted review
Rated 4 out of 5 stars

Annual Review

The FA called at the time the appointment was booked for. He explained the process of the annual review, listened to the information I gave him and updated my details. No pressure from him to make any changes to the current investments. Took 15 mins and I finished the call happy that my pension is in as good a place at it can be & the target date for my retirement remains as I initially planned

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Hilltop Financial…

Very happy with Hilltop Financial Planning they are very informative and my representative Alex was very helpful and knowledgeable would definitely recommend them to anyone looking for financial planning. Many Thanks ….

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Pension know how.

Tamara was fantastic, calm, patient, explained everything and understood my wants and needs.
Couldn't recommend Tamara and Hilltop enough.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing. Tamara is friendly, supportive, explains things in an understandable way and I feel like she is honestly looking out for me and my future stability. Best decision I made.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Very well prepared for the meeting. Covered all I wanted to discuss and more, whilst checking i fully understood details. Not rushed, felt i could ask questions, and felt comfortable asking the questions. Very professional approach.

March 9, 2026
Unprompted review

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