Hilltop Financial Planning Reviews 1,530

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness and extensive knowledge. Many appreciate the excellent service, noting that interactions are low-pressure, informative, and tailored to individual needs. Reviewers frequently commend the customer service for its clear communication, timely calls, and the ability of advisors to explain complex financial matters in an easy-to-understand way. The user experience is often described as seamless and straightforward, with many feeling confident and well-informed about their investments and pension planning. People also value the ease of contact and the proactive approach to keeping them updated on their financial situation.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the friendly, patient, and knowledgeable... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the ease of contacting the company and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer

I have been with hilltop for a few years now after getting financial advice through my workplace union in respect of amalgamating small pensions and putting them together in one pot which hilltop done for me and have managed them on my behalf ever since and with my phone app I can check on their progress when needed and can contact hilltop if I ever need clarification on any issues concerning my pension given me total peace of mind

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Hilltop Financial Planning

My husband moved his pension with advice from Hilltop Financial Planning a few years ago as his previous pension wasn’t performing, he is highly delighted with the performance of his new pension & the continued support from Hilltop’s advisors.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and reassuring service

The service at Hilltop is friendly and reassuring where everything is properly explained, flexible and tailored to suit my particular circumstances. It’s such a comfort not having to worry about this pension, especially as it is performing really well…… I would honestly recommend them to everyone.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Only been with Hilltop for a short…

Only been with Hilltop for a short while and during that time I have spoken to many of the advisors there and everyone of them have been so helpful in explaining everything in great detail putting my mind at rest
I had a telephone conversation with Mark this morning and he was so very helpful in explaining all the options available to me
Can’t thank Hilltop enough for all their help and I would have no hesitation in recommending them.
Thank you again Mark for all your help today

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Got prompt and reliable service and good, simple advice from Craig and his colleague before him. Importantly for me, he didn't try to sell me anything I didn't need. Very professional.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Annual review with Hilltop

I had my annual review with Hilltop and they made everything simple and easy to understand. I’m not very confident with finances, but they explained things clearly and helped me feel reassured that the decisions I’m making are right for me.

Great advice and excellent service.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Hilltop continue to provide clear, sound financial advice as I approach retirement. Their advisors are knowledgeable and explain every step of the investment journey in a concise manner, and are able to answer all my questions.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very straightforward process

Very straightforward process, fully explained at each stage. At the end of the process the advisor was perfectly honest and said that they could add very little to my current financial strategy and didn’t try to sell me anything or persuade me to take their annual advice package.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Pension Advice

I have now been retired one year and we chose Hilltop to handle all my pension requirements.
From the very first conversation with Hilltop they made me feel I was in safe hands.
They explained the options open to me with my pension fund and after conversations with my wife we decided what was best for us and Hilltop put it into place.
Their advice was spot on and we have gone through this first year feeling totally relaxed that our future was in the right hands and we could relax and enjoy our retirement together.
Highly recommended

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Annual Pension Review

Tom Blake was the Wealth Team Advisor and was a calm presence explaining the pension options to me using sensible language rather than jargon.
Very happy

February 12, 2026
Unprompted review

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