Hilltop Financial Planning Reviews 1,530

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness and extensive knowledge. Many appreciate the excellent service, noting that interactions are low-pressure, informative, and tailored to individual needs. Reviewers frequently commend the customer service for its clear communication, timely calls, and the ability of advisors to explain complex financial matters in an easy-to-understand way. The user experience is often described as seamless and straightforward, with many feeling confident and well-informed about their investments and pension planning. People also value the ease of contact and the proactive approach to keeping them updated on their financial situation.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the friendly, patient, and knowledgeable... See more

User experience

People report positive experiences with user experience. Customers consistently praise the clear, concise,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the ease of contacting the company and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pension

First class company doing very well with my investments, explain everything easy to understand.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

My adviser yesterday

My adviser yesterday - George - was extremely helpful and informative in helping me navigate choices for my pension and savings.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been with Hilltop for six years now and remain satisfied with my Pension investment performance.
I would strongly recommend them for financial advice, and have already done so with other family members.
Special mention to my advisor Graig, for his clear concise advice & guidance throughout.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Pension Portfolio Review

Pension Portfolio Review

Tamara was excellent - we had a lengthy conversation about how my pension portfolio is performing and my options for the future. Her advice was relevant and easy to understand.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Experts in what they do.

Experts in what they do.
Really great experience so far, they know where best to put my money based on what I'm aiming for in retirement. But they also look at my finances as a whole and help to support me with the best decision to maximise my output. Would highly recommend. My previous pension pot from work was doing a lot worse and I never would have realised without their support.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied and happy client

I spoke with Tom again today. I have found Tom and all of his colleagues I have spoken with over the last 12 months since moving to Hilltop very professional, concise and reassuring when discussing my investment portfolio.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good and knowledgeable advisors

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) but even so, my pension fund has done well and my savings have risen 7% since last February. I would recommend them to anyone else who feels clueless about what to do with their retirement money

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Top company …

Hilltop financial planning are very professional towards your finances for your future,I have been dealing with the company for a few years & always inform myself on my finances regularly,plus a one on one chat every year! Great people to deal with

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Totally clear and professional to deal with

The whole experience with Hillltop has been a clear and professional one, in an area that can be confusing and overloaded with information. From the initial advisors to the Wealth Management team, the friendly, professional approach was greatly appreciated. I look forward to my on-going relationship with the teams at Hilltop.

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look