Hilltop Financial Planning Reviews 1,530

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their ability to explain complex financial matters in an understandable way. People appreciate the excellent service, noting the efficient and seamless user experience, and the personalized approach to their financial needs. Reviewers frequently mention the exceptional customer service, emphasizing the helpfulness and responsiveness of the team. Many consumers feel confident and well-informed about their options, with advisors taking the time to listen and provide tailored advice without pressure. The ease of contact and clear communication are also highly valued by customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, friendliness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the advisors for... See more

User experience

Consumers express satisfaction with the user experience, highlighting clear and easy-to-understand... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the consistent communication, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hilltop Finance are truly independent

Hilltop Finance are truly independent. They take time to speak to individual customers and tell them everything they need to know about their investments. I have just had my annual review and I am so pleased with the results. I would happily get all my family and friends to invest with them.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Very professional and easy to deal with. Happy to discuss your situation and answer any questions.
Really please with the investment performance so far.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Annual Review

Just completed my latest annual review. Cannot fault Hilltop, from their wonderful customer service to their measured expert advice. They have been looking after my pension for a number of years, doing a fantastic job, with great success. Special mention to Matthew Higgins who continues to guide me, and takes such great care to ensure the process is totally seamless.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Good annual review

Really good clear, concise information that was in language that was easy to understand.
I had a query that was looked into and answered very well.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful. Contact with them is excellent with response to questions very quick. They explain everything simply and clearly.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Pension advice

I really appreciated getting straightforward, knowledgeable and honest pension advice, reassuring me that my current arrangements are fine and absolutely no hard-sell of Hilltop services.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and informative…

Very friendly and informative discussion with my financial advisor (John). Given the opportunity to ask questions that were answered very clearly. John spent almost an hour with me and took the time to go through every aspect of my portfolio. Would definitely recommend. Thank you.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Annual Review

We had a very constructive review, all relevant information updated and future options discussed.
My advisor was very helpful and provided me with several options going forward.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Plain and simple

Conversation with Tom was usefully informative, focussed and succinct without any unnecessary use of jargon. I appreciate his informal, friendly and non-patronising approach.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice.

Excellent service and advice.
All calls on time, polite and friendly, with experienced advisers.

Just had my first annual review with Tim@Hilltop and pension on track. Very thorough and all aspects of my investments explained in detail with all questions answered.

Very pleased with Hilltops performance.
Graham

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

Advice and Guidance

Really simple process from start to finish, excellent communication throughout. The personal telephone calls I received were very informative and I was given plenty of time to ask questions and I never once felt I was being sold or pressurised in anyway. I would highly recommend HillTop to anyone wanting to know more about their financial options.

January 8, 2026
Unprompted review

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