Hilltop Financial Planning Reviews 1,530

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their ability to explain complex financial matters in an understandable way. People appreciate the excellent service, noting the efficient and seamless user experience, and the personalized approach to their financial needs. Reviewers frequently mention the exceptional customer service, emphasizing the helpfulness and responsiveness of the team. Many consumers feel confident and well-informed about their options, with advisors taking the time to listen and provide tailored advice without pressure. The ease of contact and clear communication are also highly valued by customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, friendliness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the advisors for... See more

User experience

Consumers express satisfaction with the user experience, highlighting clear and easy-to-understand... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the consistent communication, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had a great chat with George Tomlinson

Had a great chat with George Tomlinson. He was very knowledgeable and informative and answered all my queries without hesitation. I came away with a load of new information and certainly put my mind at rest over various topics.
It was a pleasure talking to him and will look forward to his chat next year.
Thanks George

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I have received excellent and timely advice from Craig and the team at Hilltop. Some finances and in particular Pensions, can be difficult to understand and navigate through but every question has been answered with explanations and reports given as to why. Cannot fault the team at Hilltop whatsoever. Thank You.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Clear

We had a positive experience from start to finish with Hilltop. Every person we dealt was professional and clear. We got our advice in the end from Paul who was great at explaining everything in a way we could understand.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with my phone call.

I was very impressed with my phone call experience. I got all the information I needed and all my questions I asked were answered. I am also very happy with my investment as I trust the people go are handling my investments. Thank you very much.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very Good Experience

I retired this year in November and not really understanding how to use my pension to it’s best I cannot say how much I appreciate the way that Ian at Hilltop explained everything so clearly in a really straightforward way that I understood, even with the Christmas break my pension pot has been sorted out and I go into the New Year with a better understanding and a pension plan which will hopefully work well for the foreseeable future. Definitely recommend an initial conversation at the very least to see if they can help.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Pension pot

We have been with Hilltop for around 8 years managing our private pension pot. They have always given us good advice. Always speaking in plain easy to understand language. We drawdown a small pension per year and the gains always fund this. Recommended.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Hilltop Top advice…

Hilltop have given me excellent advice over the years. They are open to questions regarding their advice and go into detail how it relates to me and my funds.
They are also proactive and monitor performance and suggest alternatives when necessary.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Annual Pension Plan Review

Today was my first annual assessment of my pension plan. After following the appropriate security protocol, their financial advisor went through my pension plan thoroughly explaining everything in simple terms so there was no confusion or misunderstanding. They covered my plans for the future to make sure the plan was still on track and I was happy with things. It was a clear and concise discussion and I was left feeling confident and happy that my pension plan was in good hands.

December 16, 2025
Unprompted review

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