Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.
We tried the strawberry macarons this time. I was a little concerned as the weather was so hot on delivery day, but they were so well packaged with little cold packs. They were just as fresh and deli... See more
Company replied
Amazing product as always...never disappoints, and a great prompt service even during the busy festive season, delivery tracking was important too and Royal Mail didnt miss a beat...Thankyou!!!
Company replied
Company details
Written by the company
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Contact info
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, United Kingdom
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4.7
Excellent
815 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous macaroons my daughter is…
Fabulous macaroons my daughter is coeliac and she loves them and we know they are safe for her. Great flavours and high quality product thank you 🙏
October 20, 2024
Reliable and great service .
Delivered on time. Well packaged and recipient enjoyed them.
October 8, 2024
Not as good as previous order.
Think we were a bit unlucky with the order this time to be honest. When it arrived some of the macarons were a bit bashed around. I suspect this happened in transit, as there were crumbs in the box. I also note that the recipe on the pistachio macaron has changed too, and it was better last time. This time it tasted more like marzipan, which isn’t a flavour we particularly like.
October 6, 2024
Reply from Hilton Macarons
Hi Danny,
I'm very sorry to hear about the condition of your order by the time it arrived. It is quite rare for DPD to allow the macarons to be damaged in that way and I have flagged the order in our system as potentially mistreated in transit.
Regarding the pistachio flavour, I will look into the particular batch that included your pistachio macaron. If you notice we use two varieties of pistachio past to create the flavour you love.
Thank you for your review and continued support of our company.
Kind regards
HM
Macarons were sent as gifts
Macarons were sent as gifts, which received a favourable response.
October 1, 2024
Delicious
The macrons arrive on time and well packaged. The friends who were receiving them declared them absolutely delicious and a lovely tea time touch.
September 24, 2024
For my friends birthday.,She thought…
For my friends birthday.,She thought the summer fruit macaroons were “addictive”
September 14, 2024
Absolutely top quality macarons
Absolutely top quality macarons , texture and flavours best we have tried in the uk
August 27, 2024
Macarons delivered on time.
August 11, 2024
Decadent, delicious & delightful.
My order arrived early on my delivery date ready for my son’s wedding cake. The colours, flavours & packaging were excellent & made for beautiful taste & decoration. I can not thank you enough & would recommend Hilton Macarons to anyone as they look & taste incredible, just as described. Thank you so much.
August 14, 2024
Delicious macarons beautifully packaged…
Delicious macarons beautifully packaged arrived on time.
July 14, 2024
Beautiful product
Beautiful product.
More than excellent customer service as they went above & beyond.
HIGHLY RECOMMENDED
July 1, 2024
Delight
Fantastically helpful service from great people - the gift of macarons brought such delight!
June 16, 2024
Very happy with the macarons
Very happy with the macarons. They are fresh and taste delicious. Delivered exactly as ordered. Will use again.
June 15, 2024
Delicious
Brilliant service, friendly people sent macarons to both my children and their families in different parts of the country they both thought they were delicious and every one of the macarons were eaten in one sitting
May 14, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.