Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more
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Review summary
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Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.
We tried the strawberry macarons this time. I was a little concerned as the weather was so hot on delivery day, but they were so well packaged with little cold packs. They were just as fresh and deli... See more
Company replied
Amazing product as always...never disappoints, and a great prompt service even during the busy festive season, delivery tracking was important too and Royal Mail didnt miss a beat...Thankyou!!!
Company replied
Company details
Written by the company
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Contact info
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, United Kingdom
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4.7
Excellent
815 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Always fantastic
Always fantastic. You can not get anything better anywhere. Taste is great.
March 1, 2024
The perfect gift
Delivered on time and beautiful flavours. Wife very happy! Makes a great present.
February 26, 2024
Absolutely loved the blackcurrant…
Absolutely loved the blackcurrant macarons. Superb flavour
February 24, 2024
Wonderful Macrons
February 20, 2024
Delicious!!!!
Delicious!!!!
Easy to order, speedy delivery and beautifully packaged. I would definitely recommend.
February 21, 2024
LOVE THEM
LOVE THEM! Such a perfect little treat for every special occasion. They are always delivered in excellent condition, not to mention they are so delicious!!!
February 11, 2024
Fantastic my wife loves them
Fantastic my wife loves them
Will definitely order again
February 7, 2024
Prompt and delivered quickly.
February 2, 2024
Delicious flavours
Really quick delivery, delicious macarons with a great variety of flavours. Loved the packaging!
January 21, 2024
I found it easy to order the macaroons…
I found it easy to order the macaroons and select the fllaboirs. They was delighted. I passed on the details of your sight so that she can order macarons in the future’arrived promptly and my fiend for whom I ordered the macarons
January 12, 2024
Best quality & service
Always a delight to deal with Hilton - superb macarons with prompt & faultless service.
January 14, 2024
Love the macarons
Love the macarons, but am finding that some of the new flavours are a bit 'adventurous' for me. I am alone in my family with this view.
January 12, 2024
Bought as a gift and delivered spot on…
Bought as a gift and delivered spot on !!!!
Thanks x
December 27, 2023
They are the most delicious macarons…
They are the most delicious macarons you will ever taste 😋
December 7, 2023
Good reliable service
December 10, 2023
Well the two stars doesn’t reflect…upon delivery now four 😁
Well the two stars doesn’t reflect their website, which was easy to navigate. I won’t be receiving the order until my selected date, but I have had no updates other than a purchase confirmation, to assure me my order is en route. Will possibly put up a different review when they arrive!
So just a quick update after delivery!
Macarons arrived in good, protective packaging and were undamaged.
I had kept in fridge for 6 days after delivery as they were a Christmas present for my wife. This did not impact on flavour or texture. Absolutely delightful to eat and would certainly buy from Hilton again. As mentioned previously, an update on delivery to keep customer in loop could be better. All said and done , would highly recommend for macaron enthusiasts, with a wide range of flavours and customised boxes to choose from. Review now ‘bumped’ up to 4 stars from 2.
December 7, 2023
Reply from Hilton Macarons
Hi Duncan,
I’m sorry to hear of your frustration, you are always welcome to contact us with any queries.
Your order (I have just double checked) is in the system and due to be sent next week as you requested.
I hope I’ve cleared up any uncertainties!
Kind regards
Jamie
EDIT: Hi Duncan,
Now that your order has been delivered I wonder if you have any feedback for us? We always appreciate hearing about what we can do to improve.
Kind regards
Jamie
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