Hinds Building Services Reviews 31

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Unprofessional with all the excuses that clearly seems unreasonable and unbelievable on the day of works. RESPONSE You are so stupid and made an unbelievable excuse. I'm glad you were not used. To... See more

Company replied

Rated 5 out of 5 stars

Outstanding work! From prompt at the quote appointment, to emails back and fro as I kept changing my mind on what to do in my garden, to the final result, a decking, awkward in both size and si... See more

Rated 1 out of 5 stars

Very unprofessional and dishonest company to deal with. They rely on subcontractors, take their advice promising the work and then suddenly disappear. I warn all subcontractors to take their paym... See more

Company replied

Rated 5 out of 5 stars

Hinds Building Services converted a garage into a home gym space, complete with rubber gym floor, mirrored wall and patio doors. The work was completed on time, to a high standard and at a reasonable... See more

Company replied

Company details

  1. Construction Company
  2. Garage Builder
  3. General Contractor
  4. Tile Contractor

Written by the company

Our construction company provides high quality, time-efficient and cost-effective approaches to every project. These include new construction and repairs/restorations including bricklaying. We also plan, manage, and build multi-phase jobs. Our clients are very important to us and we are delighted to hear from them.


Contact info

2.9

Average

TrustScore 3 out of 5

31 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very unprofessional and dishonest…

Very unprofessional and dishonest company to deal with. They rely on subcontractors, take their advice promising the work and then suddenly disappear.
I warn all subcontractors to take their payment before Omawale (director) act fishy.

My response: I am within my rights to leave a review. You can make as many excuses as you want and as much as you want, the British public is wise enough to judge from your response. Taking wrong names in your responses would not make any difference.

I am sure you can see my second review is for AA Breakdown Cover and rightly so due to their poor service. Please by all means contact AA and ask them for my name and they will confirm it. You are so stupid

May 29, 2025
Unprompted review
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Reply from Hinds Building Services

The British public is discerning and they read both review and replies as they are all too aware of situations like this.

To begin, another spam review - when are you going to stop Sid Baidwan. This is the second review. Which advice did we take from your company? You were not awarded the contract and are bitter. Another company was hired to work with us and the client is very happy. We did not disappear and can be contacted at the same numbers and address.

You also have never met the director so ?? are you speaking about the Finance Team? How can you take a payment if you are not awarded the work?

Unfortunately, most of our work is completed by our direct workers as all our clients know and we will allow you to continue to leave these reviews as you wish.

Interesting again that Mubashar has two reviews - all one star - all left within the last few days. This is the beauty of Trustpilot. We will not even ask them to take it down. Continue. If you were a successful company, you would not have time for this.

We communicated with you that you were not the successful contractor. You can ask your entire company to leave a review.

Rated 5 out of 5 stars

Outstanding work

Outstanding work! From prompt at the quote appointment, to emails back and fro as I kept changing my mind on what to do in my garden, to the final result, a decking, awkward in both size and situation, to hide tree stumps and a rotting concrete path. Plus an additional area laid from weeds to lawn. Hinds Building Services made me feel both heard and nothing was a bother.

The final quote agreed, they were able to slot me in within a few weeks and everything was so smooth. The lads who did the work were baking in the sun, but just got on with it. They were respectful and very tidy, leaving me with a garden that I’m so proud of!

I would definitely use them again for other work, in fact I’m already saving up for my front garden to be paved over!

I would 100% recommend them. Also the quote was really good, broken down so I knew exactly what I was paying for.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional with all the excuses…

Unprofessional with all the excuses that clearly seems unreasonable and unbelievable on the day of works.

RESPONSE
You are so stupid and made an unbelievable excuse. I'm glad you were not used. To all new customers, do NOT sign anything with them and pay NOTHING upfront.

April 23, 2025
Unprompted review
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Reply from Hinds Building Services

Thank you, we are not sure who this is or how you have had contact with the company. We also do not understand the tone of the email.

All approved subcontractors have a reference number and all clients have a CC number once a quotation is generated. Please post your number in your review as the TrustPilot request to identify who you are remains unanswered.

Rated 5 out of 5 stars

An excellent job done.

An excellent job done. The 2 guys doing the work were courteous, respectful, thoughtful and left everything clean and tidy. They were a pleasure to have in the house. We highly recommend this company.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Our home is toasty warm now

Hinds were well prepared for the job and delivered it on time and to budget. The only people we had trouble with were the subcontracted plumbers, but Hinds worked hard to get them back on track.

September 6, 2023
Unprompted review
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Reply from Hinds Building Services

Dear Penny, Many thanks for your kind review. We are most delighted that you will have a very warm home this winter. Thank you for trusting us continually to deliver quality outcomes for your family. Best wishes, HBS

Rated 4 out of 5 stars

Excellent

Excellent, conscientious site foreman, Wally. Nothing was too much trouble for him.
The plumber may be good at his job, but he is not, in my experience, conscientious or willing to do his best for his customer. I would not welcome him into my home again.

April 8, 2023
Unprompted review
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Reply from Hinds Building Services

Dear Valued Client,

It was our absolute pleasure to work with you in the beautiful transformation of your home. We are happy that all aspects were completed to a high specification. Thank you for your feedback on the areas that can be improved. We will aim to ensure that each member of the team is more conscientious regarding complete service experience including clear communication and customer approach which will ensure full client satisfaction.

Welcome to the HBS family.

All best wishes,
HBS

Rated 5 out of 5 stars

They made it easy.

All the members of their staff from the outset were so informative and helpful.
They were most respectful of the property when they did the work. The ten year transferrable guarantee and insurance is a great help. I will certainly recommend the company to my friends.

February 16, 2023
Unprompted review
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Reply from Hinds Building Services

Dear Julia,

Thank you for your kind review. It was lovely working with you. Welcome to the HBS family.

All best wishes for the future.

Best wishes,
Hinds Building Services

Rated 5 out of 5 stars

Garage rebuild and extension

We asked a number of companies to give us advice and quotes on our project. Wally, Lana and the team provided first rate support throughout the design process and we gave them the contract. The building work was completed to a very high standard and we were very pleased with the results.

April 29, 2022
Unprompted review
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Reply from Hinds Building Services

Dear MPC, It was a delight working with your family. We are delighted that our collaborative design looked even better in reality. Such an amazing result! We hope that you are enjoying your new space. Welcome to the HBS family.

All best wishes,
Hinds Building Services

Rated 5 out of 5 stars

Helpful and good work.

After many calls to various builders all too busy to book me in to replace an outside brick, I rang Hinds who were instantly helpful (found them on the FMB website). Whilst I had to wait, Wally was able to finally come out and replace it this week. The reception staff are very friendly and communication good. Wally was polite and a tidy worker. I would recommend.

December 5, 2022
Unprompted review
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Reply from Hinds Building Services

Hello, Thank you very much for your kind review. We were happy to assist and wish you all the best. Welcome to the HBS family. Best wishes, HBS

Rated 5 out of 5 stars

Repointing

After seeing their work elsewhere, I contacted Hinds Building Services and enquired if they would do small jobs, which they were happy to do. I am very pleased with the quality of the work carried out and also with the prompt, friendly and professional attitude of everyone in the company, office and technicians alike. I would use them again in the future.

September 12, 2022
Unprompted review
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Reply from Hinds Building Services

Hello and thank you for your lovely review. It was our pleasure to serve you and we wish your family all the best for the future. Best wishes, HBS

Rated 5 out of 5 stars

We just moved into our new home

We just moved into our new home - HBS (Hinds Building Services) have been instrumental in helping us - we had a very old fireplace and they remove and installed a new wood stove burner -they also bricked around the fireplace and put in a new mantle - this is total transformation of the fireplace and our sitting room - we also had in place some old storage heaters - HBS removed the old heaters and installed new economy electric heaters throughout the cottage - All through this process the staff in the office and outside have been excellent and very professional and efficient - We would strongly recommend HBS for being very reasonable in their cost and extreamly professional in the work carried out .

January 31, 2022
Unprompted review
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Reply from Hinds Building Services

Dear Baldeo Family,

Thank you so very much for your kind review. Well done to the Residential Project Team for providing this 5* service. Welcome to the HBS family and we look forward to serving you again in the near future.

All best wishes,
HBS

Rated 5 out of 5 stars

Garage conversion

Hinds Building Services converted a garage into a home gym space, complete with rubber gym floor, mirrored wall and patio doors. The work was completed on time, to a high standard and at a reasonable cost. The workmen were all polite, friendly and tidy. I can highly recommend this company and would use them again.

April 1, 2021
Unprompted review
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Reply from Hinds Building Services

Thank you, Valerie. It was our absolute pleasure.

All best wishes,
Hinds Building Services

Rated 5 out of 5 stars

Excellent service, an absolute pleasure

From day one this company were excellent. Very professional and well mannered everytime we spoke. Very knowledgeable in answering any query I had.
Work was completed in a great time frame and to a fantastic standard.
Thank you for everything

March 31, 2021
Unprompted review
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Reply from Hinds Building Services

Thank you, Glendinning family. It was our absolute pleasure. You are most welcome.

Our very best wishes
Hinds Building Services

Rated 5 out of 5 stars

Green Energy - Solid Wall Insulation

I could not recommend Hinds Building Services enough. From the planning and quotation, the commencing to the completion of the project. The Green Energy team completed the solid wall insulation to a very high standard and I am delighted with the results. The customer service received was second to none as was the attention to detail from all the Hinds Building Services team! I am looking forward to a warm home and less heating bills. Thank you again!

March 18, 2021
Unprompted review
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Reply from Hinds Building Services

Dear Simon,

Many thanks for your review. We were delighted to be of service and are happy to hear about your great experience.

Our very best wishes,
Hinds Building Services

Rated 5 out of 5 stars

Outstanding Company

I cannot recommend Hinds Building Services highly enough. They were outstanding from the initial contact to completion. They responded to all of my questions in a timely and professional manner, kept me updated on a regular basis on all work to be carried out and the work was completed to an extremely high standard. I have to give a special mention to Lana our Client Relationship Manager who handled everything with professionalism and a friendly manner and also Wally who led the team of contractors doing the construction work on our home. If you want a first class job done by a first class company, Hinds Building Services are the first company you should contact.

March 12, 2021
Unprompted review
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Reply from Hinds Building Services

Dear Jim,

Thank you so very much for your lovely review. It was our absolute pleasure.

Our very best wishes,
Hinds Building Services

Rated 5 out of 5 stars

Superb service

Superb service, well organised from start to finish, customer focussed, friendly staff, exceptionally hard working, thorough and highly recommended.

February 18, 2021
Unprompted review
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Reply from Hinds Building Services

Thank you Melanie for your review. It was our pleasure. We look forward to working with you in the future.

Our very best wishes,
Hinds Building Services

Rated 5 out of 5 stars

We recently had a garage conversion

We recently had a garage conversion. The team was lead by Wally. The work was completed professionally and is of high standard. We are grateful for the hard work of all the members to finish the project.

February 4, 2021
Unprompted review
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Reply from Hinds Building Services

Thank you Dr Paul and family. It was our absolute pleasure to serve you.

Our best wishes
Hinds Building Services

Rated 5 out of 5 stars

We are highly delighted with the…

We are highly delighted with the construction work carried out by Hinds Building services. The manner in which they managed our project was outstanding with regular updates and communications during all stages of the project.

Their workmanship and level of detail was of a high standard which has left us very happy with the outcome.

November 25, 2020
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Reply from Hinds Building Services

Dear Mike,

Thank you for your kind words. It was an enjoyable experience working with you to transform your space and we look forward to working with you again in the future.

Best wishes,
The entire team at Hinds Building Services

Rated 5 out of 5 stars

Hall/living room doorway resited.

Work done (hall/living room doorway resited) to my satisfaction. All very proffesional and to a high standard. Excellent communications and updates from HBS from intial survey and quote to job completion.
My two main contacts, Walley(site manager) and Oluchi (office) couldn't have been more helpful and cooperative.
Would recommend HBS and would certainly use again.

November 12, 2020
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Reply from Hinds Building Services

Thank you Paul for your kind review. It was our absolute pleasure.

Our best wishes,
The entire team at HBS

Rated 5 out of 5 stars

HBS has been nothing but exceptional

HBS has been nothing but exceptional, from start to finish. From tender phase and quote through to delivery and close, it has been a great project experience.

Unfortunately, we were living in the house during the works, but HBS has been sensitive to this and always made efforts to clean the property during the work as well as send out outsourced professional carpet cleaners to our house to allow us to feel human again.

Overall a great job. Well done to all the team, Lana, Wolly, Chris, Daniel and the legendary plasterer from Yorkshire and his support. Apologies for a no-name check.

I would recommend the team at HBS every time. Just waiting for my quote for the next project. 10/10

October 27, 2020
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Reply from Hinds Building Services

Thank you Simon and family for your kind words. It was our pleasure to be of assistance. We look forward to working with you very soon in the future.

Our very best wishes,
Hinds Building Services

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