Hinton Park Woodland Burial Ground & Funeral Directors Reviews 

138
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

All the members of staff at Hinton Woodlands were friendly, helpful and supportive throughout. Particular thanks to Rob Carey who had such care and compassion and went above and beyond to make the who... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible, surprised there’s any good reviews. Badly flooded, gardens un kept, flooding never resolved no matter how much I ask. I visit my uncle once a week which is impossible due to it be... See more

Company replied

Rated 5 out of 5 stars

Our Wonderful Mother Joyce passed away on January, 18th and she was finally buried at Hinton Park Woodland on 18th February. We cannot thank you enough for your professionalism and the care that you... See more

Company replied

Rated 5 out of 5 stars

Excellent treatment from professional and kind staff who really went the extra mile. We were given as much time as we needed and we’re not left to feel rushed or hurried at all. We spoke to 3 differen... See more

Company replied

Company details

  1. Funeral Director
  2. Cemetery
  3. Funeral Home
  4. Memorial Park

Written by the company

Hinton Park Woodland Burial Ground and Funeral Director can be found just outside of New Milton and Christchurch on the edge of the New Forest. Our woodland burial ground and funeral director is set in beautifully rural surroundings against a backdrop of established woodland, offering an attractive and peaceful setting to arrange/attend funeral services or time for reflection. Our on-site funeral director is exclusively for those having the funeral service at our woodland burial ground. Hinton Park Woodland Burial Ground and Funeral Director is managed by an experienced team, dedicated to ensuring you receive the best care, support and experience.


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3.9

Great

TrustScore 4 out of 5

138 reviews

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3.9

All reviews

(138)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Last Goodbye

They listened to what myself and my Sister wanted for our Dad’s Funeral. He wasn’t religious so they organised a celebrant to come to my home. Flowers we ordered were lovely. Nothing was too much trouble. Kept informed all the way.
Sadly we did have a small hiccup on the day, but that was due to a technical issue, Our Dad would have been smiling at it
On the Internment Day it was organised so carefully. We weren’t rushed after we laid the Ashes etc. I would recommend them.

October 1, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Thank you for sharing your experience. We’re so pleased to hear that you and your sister felt listened to and supported in arranging your dad’s funeral. It’s wonderful to know that the flowers, celebrant, and overall service met your expectations, and that you felt well informed throughout. We appreciate your understanding regarding the small hiccup on the day—it’s lovely to hear that your dad would have smiled at it. We're also glad that the interment was handled with care and without rush. Your recommendation means a lot to us. Thank you again for your kind words.

Kind regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Caring & considerate

Caring, considerate staff and beautiful countryside setting.

February 4, 2025
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues and the setting at Hinton Park.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. Couteous and respectful. A beautiful setting which is well maintained.

February 5, 2025
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues and the setting at Hinton Park.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

It went very smoothly

It went very smoothly, and professionally. My Father whose funeral it was, would have approved!!!

January 14, 2025
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Julia

Thank you for taking the time to leave a review. We are pleased that the service at Hinton Park ran so smoothly.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Funeral

A wonderful service led by Joy who was articulate and possess a natural empathy towards her clients

January 10, 2025
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Sylvia

Thank you for taking the time to leave a review. We are pleased that our colleagues at Hinton were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A perfect setting and excellent staff

My family were so pleased that we chose Hinton Park for my beloved Dad's funeral. From start to finish we were treated with compassion at such a difficult time. Every wish we had for the funeral was carefully listened to by all members of staff and thoughtfully fulfilled. Our celebrant Anne was just perfect and gave an uplifting tribute in my Dad's memory, just as we envisioned.

November 7, 2024
Unprompted review
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Adele

Thank you for taking the time to leave a review. We are pleased that our colleagues at Hinton Park were so compassionate whilst you were arranging your dad's funeral.

We will pass on your kind words.


Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

22 years later.

Dad was buried here November 2002, yesterday we placed Mum's ashes in the adjacent plot ( purchased 22 years ago). The grounds have developed, where my parents now lie, into a beautiful, semi wild woodland which is exactly what they both wanted. The communication and helpfulness of the staff was superb. We wanted to control the graveside service ourselves which we did, but the staff were there to support if needed. At all times their service was respectful, supportive but in no way obtrusive. Thankyou for making an unwelcome but eventually inevitable event, a pleasant memory.

October 30, 2024
Unprompted review
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Allan

Thank you for taking the time to leave a review and for your kind comments regarding our grounds and staff. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Hinton Park

The staff were kind and considerate. At a difficult time, the fact that the staff were always on hand to assist helped with the decision-making and planning. The venue was ideal for the memorial service and there was no pressure on time.

October 7, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Roger

Thank you for taking the time to leave a review. We are pleased that our colleagues at Hinton Park were so kind and considerate during this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 3 out of 5 stars

Extremely disappointed in the service given

We had to visit several times and email information ourselves and forms were still missing up to 3 working days before the cremation. There was a concern the service wouldn’t be able to go ahead if the forms were not complete and in their hands. We expected everything to be signed in that one visit, we did not expect to be the ones chasing forms. It was very stressful for us at a time we should have been able to grieve and rely on everything to be sorted for us which it absolutely was not.

September 30, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Sue,

Thank you for taking the time to share your feedback with us. In order for us to look into your concerns further, please could you make contact with the Area Client Experience Manager, Alex Morley on 07885843883 to discuss further.

Many thanks.

Rated 5 out of 5 stars

Respectful peaceful

Respectful, kind, thoughtful
At such a sad time of losing my dad I felt that the team were so helpful and made a sad day beautiful it was unhurried calm the service and the graveside was peaceful Helen Hannah did all the service and was very helpful kind and compassionate thank you to you all

August 13, 2024
Unprompted review
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Michelle

Thank you for taking the time to leave a review. We are pleased that our colleagues at Hinton Park Woodland Burial were so helpful, kind and compassionate during this sad of losing your dad.

We will pass on your kind words.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A wonderful way to celebrate a life

The staff were so kind and helpful and the service they provided was excellent. A beautiful setting and the perfect final resting place for our mum

August 29, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Thank you for your kind comments regarding our grounds and staff. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Everyone involved was lovely and very…

Everyone involved was lovely and very respectful. All the arrangements were made easy and this meant that we were able to celebrate mum's life in a relaxed, dignified and peaceful way. I felt that our wishes were listened to at all stages, which meant that we were able to plan the funeral that we wanted, rather than being forced to conform to tradition. The venue is comfortable and the grounds were very pleasant, and we were blessed with a beautiful day.

August 27, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Jenny

Thank you for your kind comments regarding our staff and grounds. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A dignified experience worthy of my 5 stars rating

From the moment we entered the building we were treated with respect and compassion by the staff.
We were met by Katie who helped guide us with the arrangements for our Son's funeral. We had a rough idea of what we wanted, Katie honed it into a very nice service that, on the day, was handled smoothly and professionally.

August 20, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Mrs Caddy

Thank you for taking the time to leave a review. We are pleased that Katie at Hinton Park helped guide you through the arrangements for our son's funeral and that the service ran smoothly and professionally.

We will pass on your kind words.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Very professional team

Very professional team. Excellent communication and organisation. Thoughtful and caring. Outstanding setting which is well looked after.

August 2, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Karen

Thank you for leaving a review. We are pleased that our colleagues at Hinton Park were so thoughtful and caring.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Very professional

Very professional, attentive, sympathetic. Everything went to plan. Thank you

August 14, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Craig

Thank you for leaving a review. We are pleased that your service at Hinton Park went to plan and our colleagues were so attentive and sympathetic.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Aunt Gwen`s funeral.

Robert was very understanding and patient. Did not mind repeating how things work. The funeral itself went off smoothly and with due respect. Everything we asked for was put in place. Altogether a good experience at a difficult time.

August 6, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Wendy

Thank you for leaving a review. We are pleased that Robert at Hinton Park was so understanding and patient during this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 4 out of 5 stars

Everything was fine except for serious…

Everything was fine except for serious errors on the proof for the order of service, which should have been picked up before it was sent to me. It appeared that no proofreading had taken place. Otherwise, as I say, everything went very smoothly, and we were very happy with the funeral itself on the day

July 29, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Alan Simpson

Thank you for taking the time to leave a review.
We are pleased that everything went smoothly but we are also sorry there seems to have been an issue with the orders of service.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Bespoke funeral

Compassionate staff , beautiful setting , we were able to give our dad a bespoke funeral , they let us give him the send off we wanted .

August 9, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Rebecca

Thank you for leaving a review. We are pleased that our colleagues at Hinton Park Woodland Burial were so compassionate and gave your dad the send off that you wanted.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 1 out of 5 stars

Seven years and still waiting for a tree

I have been waiting SEVEN YEARS to get a tree planted for my father after the first one died. I have had constant promises that the situation would be remedied and they have done absolutely NOTHING about correcting their incompetence. Very upsetting. I would avoid - no respect or care shown and extremely poor communications.

July 24, 2024
Unprompted review
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Thank you for your recent review I am sorry to hear of your experience and can assure you we take all feedback very seriously.

I understand you have now spoken with the manager from Hinton Park and a replacement tree which was agreed with yourself has now been planted. Please be assured the newly established team are available to support with any future enquiries and will act accordingly to resolve any concerns raised. If you require any future assistance please contact the team who you spoke to recently and they will be more than happy to assist you.

Kind Regards
Emma Connors
Head of Crematoria & Burial Grounds

Rated 4 out of 5 stars

Overall experience very good

Overall experience very good. Only one technical issue, when the music was turned down in the room it appeared to continue on the live stream.

June 19, 2024
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Reply from Hinton Park Woodland Burial Ground & Funeral Directors

Dear Vince

Thank you for leaving a review. We are pleased that your overall experience at Hinton Park was good. We apologise for the technical error, we will look into this.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

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