Hipper.com Reviews 148

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

There is something magical about receiving a fresh flower bouquet and the one I recently received exceeded all expectations. The package was carefully wrapped, presented well on arrival and... See more

Company replied

Rated 5 out of 5 stars

Easy to order using there digital photos of each bunch of flowers. They arrive well packaged and even better than the photo online. The card was a little creased but the balloon was fine. Overall exce... See more

Rated 3 out of 5 stars

Pros: User-friendly website; next day delivery (even Sundays!); responsive on Twitter (even at the weekend) Cons: When placing my order (using Safari on an iPhone) it wasn’t obvious how to add a me... See more

Rated 4 out of 5 stars

Ordered some flowers for Mothers Day - really last minute but was still able to get them delivered on mothers day and for really reasonable delivery charge. They arrived late lunch time, well packa... See more

Company details

  1. Flower Market

Written by the company

Hipper.com - for fresh flowers and happy recipients. Online florist offering great value flowers with free delivery across the UK. Order online by 10 pm for next day delivery.


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

A Burst of Beauty

There is something magical about receiving a fresh flower bouquet and the one I recently received exceeded all expectations.

The package was carefully wrapped, presented well on arrival and delivered with care by the courier.

The bouquet itself was composed primarily of pretty, more delicate flowers...stocks, delphiniums, carnations and alstroemeria all in vibrant colours of cerise, purple and blue which I adore.
They arrived in bud so looked quite green but within 2 days they had bloomed and were simply stunning.

One of the bouquet's best features is longevity. The flowers were exceptionally fresh on arrival and a full 7 days on, they are still perfectly bloomed and look incredible.

Not only did this gift brighten my day but also served as a reminder of the simple joy that a bouquet of fresh flowers can bring.

October 17, 2023
Hipper.com logo

Reply from Hipper.com

Thank you for that lovely review :)

It is always a pleasure to see that our customers enjoy the gifts they receive. We are also happy to see that the flowers are enjoying their stay and looking sharp!

Rated 2 out of 5 stars

Unprofessional delivery, incorrect printing

Dumped outside of the house. Didn't knock at all. I assumed they fake signed the delivery...A box like that big would arouse suspicion, so I believe it could've been stolen if I didn't check it.

The flowers are indeed beautiful, except the pink roses kinda dying.

The card printed on like a paper, not even a hard material card. The card folded asymmetrically. Inside it was blank, my boyfriend said he customized and wrote a message. So of course, they didn't check with care and sent a blank card.

Now I know moon pig is a no no and hipper is also a no no.

October 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent flowers just as described did…

Excellent flowers just as described did as advised and flowers were great
Thanks will use again

April 3, 2019
Unprompted review
Hipper.com logo

Reply from Hipper.com

Thank you for your wonderful feedback! We're thrilled to hear that your flowers were just as described and that you followed our advice to have a great experience. We appreciate your business and look forward to serving you again in the future.

Rated 1 out of 5 stars

Bad on so many levels

Really poor - wish I had reviewed this site before booking them.

Do not use them. Really pooor quality flower that went brown within a day or two. Missed the gift card and the bouquet size was nowhere near what was stated on their website.

December 27, 2018
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Never sent the sympathy card I paid for following the death of a family friend and refused to refund me. I don't understand how they can get away with this. The only reason I didn't pursue this legally was for the low cost of the item.

December 19, 2018
Unprompted review
Rated 4 out of 5 stars

review being updated...lovely flowers

UPDATE!! Had issues with the first order but company rectified and sent a lovely bunch - eventually - It did take about three days to get a response though. very good quality flowers and vase! Flower's lasted over a week.

December 7, 2018
Unprompted review
Hipper.com logo

Reply from Hipper.com

Thank you for updating us on your experience. We're sorry for the initial issues but glad to hear that we were able to rectify the situation and that you eventually received a lovely bunch of flowers. We appreciate your patience and are thrilled to know that the flowers and vase were of good quality and that the flowers lasted for over a week. Thank you for choosing Serenata Flowers.

Rated 1 out of 5 stars

As poor as they come!

If I could leave zero stars I would. Flowers dumped upside down outside my wife’s place of work. Box soaking flowers without water for god knows how long. Really poor service. It’s a doctors surgery all driver needed to do was go to reception. Will never use again and advise others to stay well clear. There’s a reason they offer Groupon.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

amazing service

Ordered flowers at 3.30pm arrived at recipient before 10 am next day. Great service, great communication keeping me informed and beautiful flowers by all accounts, so what more can I ask for.

November 21, 2018
Unprompted review
Hipper.com logo

Reply from Hipper.com

Thank you so much for your lovely review! We're thrilled to hear that your flowers arrived promptly and were well-received. Our team works hard to keep our customers updated throughout the delivery process. We hope to serve you again soon!

Rated 1 out of 5 stars

Very disappointed

Very disappointed, my order of flowers, hand cream and card were not delivered on the day I picked 1/11/18. I'm still waiting on details of delivery.

November 2, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, never using this again, order was never delivered and never got an apology nor a refund. Hope the authorities notice this and gets dealt with, unacceptable

October 28, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible delivery

Terrible delivery, parcel was left outside of the building, where it could be easily stolen or damaged because of bad weather conditions. Courier/driver didn't even knock on the doors to check if anyone is present at home.

October 23, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Good quality arrived as stated the quality off flowers and teddy was outstanding.. the only little thing I think they could improve on is quality of the card but the flowers were brilliant well packaged and my wife loved them will certainly use them again.. keeps the wife happy it's got to be bonus... happy wife happy life!

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Easy website to use,delivery as stated and good quality flowers, also larger bouquet than expected. Very pleased, defiantly would use again.

October 8, 2018
Unprompted review
Rated 5 out of 5 stars

I live in saundersfoot west wales my…

I live in saundersfoot west wales my daughter lives in Looe Cornwall,so on her birthday I send her flowers from this wonderful site,the flowers are wonderful and fresh and they deliver on time thank you for this wonderful site and I give them five star,s thank you

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Top quality Flowers!

Easy to order using there digital photos of each bunch of flowers. They arrive well packaged and even better than the photo online. The card was a little creased but the balloon was fine. Overall excellent fast and efficient service and easy to purchase. Definitely will recommend and use again. It’s the second time I’ve used Hipper already.

September 30, 2018
Unprompted review
Rated 3 out of 5 stars

Disappointing

I ordered the Mojito bouquet and upgraded to the 'Grande' size. I have seen a photo of the flowers I sent and although they look very nice, I'm not sure they contains all the flowers shown in their website photo and I'm not sure I'd call it 'grande' either. A little disappointing to be honest, considering I paid another £9.99 for something I thought was going to be spectacular.
The flowers did arrive at the right place on the right day.

September 28, 2018
Unprompted review

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