Hire For Baby Reviews 6,779

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

I was recommended Hire for Baby to use for an upcoming trip to Hobart, TAS for car seat hire. I've been trying to contact the company for 2 months now about our upcoming booking as I've not received a... See more

Rated 5 out of 5 stars

We just visited the Sunshine Coast with a 5 month and 2.5 yr old. Megan, Heidi and the gentlemen there who's name I can't remember were all amazing. Very helpful, friendly, very accommodating and rang... See more

Rated 1 out of 5 stars

Booked for a child seat for South Melbourne and followed the instructions to contact the branch for payment and pick-up, only to have an answering machine or poorly designed AI take me around in circ... See more

Company replied

Rated 5 out of 5 stars

Mel from the Adelaide South service was absolutely fantastic. Got us the baby seats we needed at short notice and was so helpful in organising the best way to collect them from her and deliver them ba... See more

Company details

  1. Baby Store
  2. Children's Store

Information provided by various external sources

Hire for Baby Australia is the complete baby equipment hire service. For 30 years, we have helped families with their hire needs for a day, a week or a few months with our friendly, professional service. We have 75 branches around Australia! Here at Hire for Baby, we offer high quality baby equipment rental services at great prices. We stock a wide range of products from car capsules and car seats, to breast pumps and portacots. All of our baby equipment for hire is purchased brand new, carefully cleaned & safety checked to ensure it is in the best possible condition prior to your use.


Contact info

3.3

Average

TrustScore 3.5 out of 5

7K reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Disappointed.

When I first had my car seat installed by lovely Nicole I was so satisfied with this service and passed on the number to many people.
This round I was disappoint with the new lady who came down, first I was annoyed about how unorganised she was but I kind of ignored that. Than how she canceled on me twice than decided to cal and rock up ..I got really pissed when changes were not made to the seat but we were charged ...we wanted to change our daughter to forward facing which I completly respect as she was still under line but CHARGED ME $39 for coming to tell me that is unacceptable especially during the crisis everyone Is experiencing financially.
I didn’t even bother refusing to pay as I will no longer return to them. & I was going to get my sisters car seat installed by them aswell but not anymore I will defiantly find elsewhere or do it myself.
Ridiculous to charge $39 for saying I can’t change the seat and this is how you adjust the strap.
I didn’t even bother arguing with this lady or refusing to pay they just lost a customer who brought a lot of customers through to them. It wasn’t my first time using the but for sure my last.

July 2, 2020
Unprompted review
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Reply from Hire For Baby

Thank you for your feedback I will liaise with you directly

Rated 5 out of 5 stars

Myra was extremely helpful Friendly…

Myra was extremely helpful Friendly and efficient and very thorough so when I take my children out in my car I can be rest assured that they are safe in their seats as they have been checked and properly installed Excellent service

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service!

Very prompt in getting back to me to book in time to have child restraints fitted. During fitting, everything was explained to me clearly and job was completed quickly.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Being able to hire the Hospital Grade double Medela Breast pump helped me breastfeed for far longer than I would have been able to without this service. Thank you :)

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and experience

Excellent service and experience. I learnt so much about my car seat and handy hints that have made it easier for me and more comfy for my baby. Would not go anywhere else now.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Charlie and his team have been nothing but fantastic! I am so glad I found his services in 2018 with my first and have come back for my 2nd baby requirements. His passion for child restrain safety is second to none and I can not recommend the services of hire for baby more than enough.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Ibrahim from the Epping location

Ibrahim from the epping location has always been such a pleasure do deal with and he does his job with his heart. You can see by the way he talks about what your enquiring about that it truely is important to him. His very dedicated. Won’t be going anywhere else!

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Such wonderful service and product

Such wonderful service and product. We hired a wooden foldable cot for months and then ended up buying a similar one.

Both stores we used were great to deal with.

Can’t recommend enough. X

July 2, 2020
Unprompted review

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