Incredible customer service! they really took the time to make sure I was connected with a well suited support worker - thank you
Company replied
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Incredible customer service! they really took the time to make sure I was connected with a well suited support worker - thank you
Company replied
I like the reminder note a day before my shift But I would still like a ID lanyard I know we have a ID on our profile but when working in my clients apparent s I don’t carry my phone you know when p... See more
Company replied
My first experience with Hire up admin person was excellent as she helped me through registration and ensured I was comfortable with the app. Secondly carer Gene went out of the way during meet and gr... See more
Company replied
Lots of expectations from support workers, but not much help from Hireup. Some of the queries are ignored, others just copy and paste ready answers answering nothing. The pay is also low considerin... See more
Company replied
Hireup is an NDIS registered online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests.
Ground Floor/120 Pacific Hwy, Greenwich, NSW, 2065, Sydney, Australia
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Replied to 100% of negative reviews
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I have had enormous support from Hireup and great feedback and attention to any questions I have had. I have found the clients are aware of how Hireup work and have all been good and positive bookings.
Great for what for what I want.
Too many emails claim down you send more emails then domino’s

Reply from Hireup
Hireup is great at checking in on workers and ensuring our wellbeing is adequately supported. Hireup also offers an excellent app interface which is easy to use and navigate. I love receiving notifications on available jobs near me as this is very helpful and there are great resources available :) Adequate training modules are also provided, helping me feel more confident in the service I am providing.
Lauren enjoyed her times out with Fiona and with the help of Hireup it makes so much simpler to go on and book
Helpful and friendly staff at hireup great app easy to follow.Great training.
A++
Thankyou.
Connections with great support workers for varying participants as well as excellent support from the Hireup Team.
Hireup team is fantastic, friendly and efficient. spoke to Susanne. She was awesome. She answered my query within a couple minutes. Absolute superstar!
Hire Up app is easy to use.
I find I can plan my fortnight ahead and know who ill be working with and the tasks ill be doing each shift.
The client profiles make sure I only take on the clints who live close and makes sure i only take on clients within my scope of work.
The payment system is great, I know how much ill be earing each shift and for the fortnight, it makes working out my budget a lot easier.
I get positive feed back from clints about Hire Up as they like they can pick the support worker right for them, also they like knowing how much each shift will cost them, so no hidden fees that didn't expect.
Overall Hire Up has made a defiance to clints and support workers.
A very professional organisation. Any Issues have been dealt with swiftly.
Easy to use to post jobs for carers for my elderly parents. Easy to message, request bookings and approve completed bookings. Met some amazing support workers too
Finding compatible, ethical, well trained people local to us. Opportunities to learn new things, exchange ideas and recharge with exercise.
There's effective communication between me the support worker and my client as well as the office. Any challenge could be addressed within a short time. A lot of effort must have been put in place to achieve this.
I’ve been using HireUp for a few years. It’s great that they look after their workers and pay them superannuation etc. Billing is easy and accurate. Lots of good workers to choose from and find a good match.
I appreciate the support from HireUp’s head office staff when I’ve run into issues, they are really good.
I find my experience with Hireup to be supportive when it comes to customer service and the Hireup platform is very user friendly.
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