As a batch cooker and a buyer of frozen dog food I would have preferred more freezer than fridge space. The fridge doors don't shut smoothly so I've had to purchase plastic milk bottle tops for o... See more
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Company details
Written by the company
For 5 decades we have been committed to developing innovations in consumer electronics. Today, we are the No.1 TV brand in China, Australia & South Africa, and the No.2 refrigeration brand in China, employing over 80,000 people across 54 companies as well as boasting 12 research & development centres worldwide. All of which have the sole aim of delivering high quality, cutting-edge and affordable products that improve the life of our consumers.
Contact info
Leeds, United Kingdom
- service@hisense.co.uk
- hisense.co.uk
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I am very happy with my purchase which…
I am very happy with my purchase which is extremely good value for money. Really good sound & picture.
Got a new tv and pick Hisense best…
Got a new tv and pick Hisense best value for money not had any issues would defo recommend
Very pleased with this slimline
Very pleased with this slimline
Dishwasher. perfect for a small kitchen
Fantastic tv well worth the money…
Fantastic tv well worth the money 75inch yee ha
EXPERIENCE
A top experience ordered freezer Sunday and it came Tuesday on time and those who come and delivered also helped with installation and were very friendly.
Great picture great tv
Great picture great tv. 2nd one and biggest. Like Hisense may try other products
Hisense 43A6QTUK 43 Inch Smart 4K TV.
Hisense 43A6QTUK 43 Inch Smart 4K TV.
Overall very happy - price excellent, picture settings choices good.
Only drawback so far - I have not yet found the ideal sound setting. "Late night" is closest, the others are too loud on either music, speech or effects.
But still, so far, quite happy.
A new TV at last.
There was a faulty satelite connection on my new TV but Currys swapped it immediately and now I’m delighted apart from the HDMI connection for my Sony soundbar which I haven’t managed to get fully working yet.
I could probably have sourced it more cheaply than at Currys but I’m not too worried.
May use AI-assist with repliesRead more
Questionable customer service
5 call outs for the same fault which couldn't be repaired, poor customer service, refusal to be taken seriously, sudden changes in your agreements. Wouldn't recommend or buy another hisense appliance again.

Reply from Hisense UK
I bought washing machine and it’s a…
I bought washing machine and it’s a total mess.
I’m asking for a refund because the machine was faulty in less than 2 weeks of purchase.
Not a good quality machine.

Reply from Hisense UK
Solid item that could not be house in…
Solid item that could not be house in out house and has to be kept at 10deg was not told this at time of purchase

Reply from Hisense UK
Hisense makes no sense
I bought my Hisense integrated fridge from Euronics in Twickenham London. It was one in stock so I took it in my car.I got someone to remove the old fridge and install the new one. but the parts to fit the kitchen unit door to the fridge were missing.This is a let property so access needs to be arranged.After a lot of to-ing and fro-ing trying to get this sorted Was told I would receive a new unit and return the old one but would need the supplier to do this. When I asked Euronics to do this I was told that because I collected the fridge my self they couldn't assist me. When I emailed Hisense to inform them of this I was told there was nothing they could do to help me????
Now I have an angry tenant and a damaged looking fridge (no kitchen unit door) and all I did was buy a Hisense replacement fridge !!! Not good customer service. Will avoid in future buyer beware.

Reply from Hisense UK
Fairly easy to use
Fairly easy to use, the lady who was helping me with my issue was quite rude, as I am not very computer literate, the guidance could have been more understanding. The overall of hisense TV is excellent. Great sound and quality picture
Samsung stoped 13 years, giving Hisense a go.
Well our Samsung stoped after a great run of 13 years, so the desision was made and through Richer Sounds we have a Hisense 55".
this TV has a fine picture, to our non profetional eye's it appears as good as the Samsung. The only problem ( if it is one) is that we still have to use and pay for our Virgin streeming box. This is because we have got used to using pause if leaving room and other convenience apps. Here's hoping for at least another 13 years, anyway. Thank you.
Very good
Very good, love my fridge freezer so much room. Only thing they wouldn’t do is plumb it in.
Good value but wish I'd done more research
As a batch cooker and a buyer of frozen dog food I would have preferred more freezer than fridge space.
The fridge doors don't shut smoothly so I've had to purchase plastic milk bottle tops for our glass milk bottles so milk doesn't spill everywhere everytime I shut the door. I also have to remember to wedge some taller items in so they don't fall over.
Our previous fridge/freezer had a really useful shallow drawer where you could store snacky items like cold meats, cheese, hummus etc.
Great repair within warranty
Great repair within warranty. Good speedy and booking, and helpful engineer.
Engineer didnt turn up for a repair (6…
Engineer didnt turn up for a repair (6 month old tumble dryer!) Id booked half a days holiday from work. repair scheduled for Friday PM between 1pm-415pm. I then got a message Friday 6pm simply stating the engineer had been rescheduled for Sat pm... Again the engineer failed to show up!? Ive had to call Hisense (1hr hold) then to speak to an external service/repair team Pacifica only to be told the earliest time appointment would be another 7 days!! as im back of the queue!!??

Reply from Hisense UK
Washing machine fauty
Washing machine fauty, constant error messages. Company does not responded to emails.

Reply from Hisense UK
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