Hitchweb.com Reviews 6,122

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... See more

Rated 5 out of 5 stars

Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... See more

Rated 5 out of 5 stars

I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... See more

Rated 2 out of 5 stars

Problems began as soon as it shipped. The address was changed when Purolator picked it up from them. When I changed it back to the original address, Purolator penalized me wit 4 more days of shippin... See more

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Company details

  1. Car Accessories Store

About Hitchweb.com

Information provided by various external sources

Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Replied to 66% of negative reviews

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Rated 5 out of 5 stars

Best Canadian compagnie for service and quick shipping

I call a lots on internet until Last year and I can told you , hitchweb is by far the best place for the service and Quick shipping. If you have a question, they will answer to your question instantly. I will give good feedback in the automobile industries, im a sell representative for Napa and some of my clientele buy regularly hitch.
Thank you very much for the super good experience with a real Canadian compagnie who treat the client like a king .

April 13, 2021
Rated 5 out of 5 stars

5th Wheel Order Installation Kit Correction

5th Wheel Installation Kit Order was placed and even after I checked to see it was for my vehicle, not long after placing the order, received an email from Hitchweb that it was not in fact the correct installation kit for my truck. They also made the corrections and informed me the kit I needed was cheaper and would send it as well as a refund as the kit I needed was cheaper then the one I ordered. They went above and beyond. I whole heartedly recommend Hitchweb for anyone!!

April 7, 2021
Rated 4 out of 5 stars

Good quality

Good quality, much heavier and solid than I expected. Assembly was easy, BUT it did not include the nuts required to transfer the support cables from my truck. Cannot use the originals - they are secured inside the factory tailgate. And the bolts are unique shape for the application.
Pain in the butt to have to make a trip to Crappy Tire to buy 2 8mm x 1.25 pitch nuts.

April 5, 2021
Rated 5 out of 5 stars

Lightning fast delivery

Product arrived 3 days after ordering and came as described with no issues. Good class 3 Curt trailer hitch. Easy installation with two people. Use of hydraulic jack to support hitch during installation was very handy. Approximately 1 hour installation for two rookies taking their time.

April 4, 2021

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