Hivebabe Reviews 

223
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often emphasize the incredible dedication of the support team, noting that staff members are exceptionally responsive, kind, and always ready to assist with any questions or order modifications. Many people appreciate how quickly representatives reply to inquiries and genuinely go above and beyond to ensure a completely smooth resolution. Some reviewers were not happy with the unexpected sizing discrepancies and the lengthy delivery times required for international packages to arrive. Additionally, a few individuals mentioned receiving incorrect items or experiencing frustrating shipping delays without receiving timely confirmation updates.

What people talk about most

Product

Consumers find product to be a mixed experience, often praising the lovely merchandise and helpful customer... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers expressed deep frustration over... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents replied... See more

Staff

Users describe positive interactions with staff, frequently highlighting that representatives are responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several items from HiveBabe. It takes a while to receive the merchandise but Neriah is there to hold your hand & reassure you that your order is being taken care of. Such a caring pers... See more

Company replied

Rated 5 out of 5 stars

Mia’s reassurances & positiveness pushed me over the line when I had given up on receiving my order. There were some glitches, to be expected, in the receiving process, but she kept me informed & alwa... See more

Company replied

Rated 5 out of 5 stars

After I realized I purchased my daughter the wrong color sweatshirt for Valentines Day, I reached out by email to them. Charlotte replied back to my email rather quickly and said that she was able to... See more

Company replied

Rated 5 out of 5 stars

This company is responsive, and helpful with returns. Their customer service person Charlotte is very nice. This is in direct contrast to another company I recently ordered from that ghosts you aft... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

223 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(223)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I received 2 items I ordered but the…

I received 2 items I ordered but the other 2 never came. When I inquired about the other order they said they would send it out again if I would give them a 5 star review. I don’t feel like that is true though. They did send the second order out and I got two different sizes. I did that on purpose to see which fit batter but they both fit the same. The material is soft but I won’t wear the lounge pants outside the house.

October 1, 2025
Unprompted review
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Reply from Hivebabe

Dear Pam

We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.

We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.

To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com

We promise to prioritize this matter and sincerely hope you will give us a chance to improve.

Best regards
Olivia

Rated 5 out of 5 stars

Very impressed

I would purchase from these guys again in a heartbeat. They responded to all my emails and they worked everything out that needed to be worked out.

October 29, 2025
Unprompted review
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Reply from Hivebabe

Dear RondaW
Hello! Thank you for your satisfaction with our customer service's quick response.

📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.

If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.

Thank you again for your trust and support. I wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Wonderful Buffalo Bills PJs!

I ordered 6 sets of Buffalo Bills pajamas for my little nieces and nephews for Christmas. They came today and I am delighted with them! I can’t wait to see them wearing them all together, They are cute as can be and they are exceptional value for the money. The customer service I received was above and beyond expectations. Daisy was with me every step of the way with information on my order’s progress whenever I needed it. I took the advice of other reviewers and ordered up in size. They do run small, but I don’t think they’ll shrink at all. Also, give yourself plenty of time, especially with a very popular product like this. It did take a little over a month. Daisy knew exactly where the shipment was every time I inquired. This was my first time ordering from Hivebabe and I was apprehensive. There was no reason to be! I’m a loyal customer now! Thank You Daisy!

November 12, 2025
Unprompted review
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Reply from Hivebabe

Dear Dee

Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.

💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.

Thank you again for your trust and recognition. I wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

I ordered the wrong size

I ordered the wrong size. The Company has been so helpful and kind to replace the wrong size with a correct size for me.

November 11, 2025
Unprompted review
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Reply from Hivebabe

Dear customer

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 1 out of 5 stars

Nver order from this company

Never order from this company. I ordered the Steeler PJs for six people. They sent me Buffalo Bills PJs instead now I am out of $130.00. It was their error and informed me they are out of the Steeler PJs to me they just sent me any PJs that were in stock. Their solution was to give me 20percent of my money. They need to be turned into the Better Business Bureau

November 7, 2025
Unprompted review
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Reply from Hivebabe

Dear customer Rona

We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.

We take your feedback very seriously and sincerely invite you to contact us with your order number.

Contact email: olivia@clientcare2025.com

We will promptly verify and properly address your concerns to ensure your rights are not harmed.

Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.

Best regards
Olivia

Rated 5 out of 5 stars

A very honest company

A very honest company . The quality of the shirts are wonderful . Recommend them and will use them again

November 8, 2025
Unprompted review
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Reply from Hivebabe

Dear Lowenthal,

We are honored and grateful to learn that you are willing to recommend our store to others.

Word-of-mouth recommendations are the most sincere and powerful affirmation of our products and services, and this trust means a lot to us.

🔁 We will continue to uphold quality standards and optimize the shopping experience, striving to provide every customer with a satisfying experience worthy of recommendation and return purchase.

Thank you again for your support and trust, and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Great Experience

I had a positive experience with Hivebabe. I ordered a few pairs of pants that needed to be exchanged, and I contacted customer service. The exchange was processed smoothly without any issues. Although the initial order took a bit longer to arrive, found the wait to be worthwhile. I was very satisfied with the quality of the pants and will definitely order from them again.

November 2, 2025
Unprompted review
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Reply from Hivebabe

Dear Codi

Hello! We are very pleased that our product met your expectations.

✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.

If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.

Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Great customer service with a sizing…

Great customer service with a sizing issue I had with an order. Answered right away with a quick solution but my replacement item has yet to be shipped. Company answers emails quickly and in a very cordial manner!

October 22, 2025
Unprompted review
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Reply from Hivebabe

Dear Jessica

Hello! Thank you for your satisfaction with our customer service's quick response.

📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.

If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.

Thank you again for your trust and support. I wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Excellent customer service!!!

October 31, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Danielle

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, fits perfectly. I wore to a military ball and it was perfect, everyone complimented me!

October 10, 2025
Unprompted review
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Reply from Hivebabe

Dear Judi

Hello! We are pleased to hear that the product you received is the correct size and fits you well.

✅ Your satisfaction is the best affirmation of our efforts in sizing standardization and will continue to motivate us to improve our product details and service experience.

If you have any sizing questions in the future, please feel free to contact us. We will be happy to provide personalized advice and assistance.

Thank you again for your support and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Had a problem and they fixed it…

Had a problem and they fixed it immediately. Can't wait to get my new sweater

October 20, 2025
Unprompted review
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Reply from Hivebabe

Dear Natasha

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

I accidentally order 2 of the same…

I accidentally order 2 of the same item. Daisy was attentive and got a refund started quickly! Thank you for your service!

October 18, 2025
Unprompted review
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Reply from Hivebabe

Dear Debra

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

My exchange was handled immediately

My exchange was handled immediately. Great customer service.

October 23, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Cheryl

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

My product was too small and Daisy was…

My product was too small and Daisy was very helpful getting it all worked out for me. Great customer service!

October 21, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Stacey
We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

They took care of my issues.

They took care of my issues.

October 21, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Rosie

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Great service

Great service! Wasn’t happy with the product I received and they shipped me a different product of my choice to make up for it. Will shop here again.

October 15, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Kami

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Outstanding Customer Service

I was due to return my items but unfortunately became ILL and the customer service representative from the company was extremely understanding and compassionate in regards to my situation. They have gone above and beyond with issuing me a full refund and I truly appreciate all their help.

October 21, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Opel Hill,

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Excellent service

Excellent service

October 14, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Sharon,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

EXCELLENT PRODUCT AND SERVICE

EXCELLENT PRODUCT AND SERVICE. PLAN IN BUYING A LOT OF TOPS

October 17, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Lynne,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Great customer service

Great customer service. Had an issue and they helped resolve it very quickly. Would def recommend!

October 16, 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear J. Comeaux

Hello! Thank you for your satisfaction with our customer service's quick response.

📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.

If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.

Thank you again for your trust and support. I wish you a happy life!

Best regards
Olivia

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