BioSure Global Reviews 151

TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website. The information on the website indicates that the items purchased would be dispatc... See more

Rated 5 out of 5 stars

Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... See more

Company replied

Rated 1 out of 5 stars

I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... See more

Company replied

Rated 5 out of 5 stars

I ordered the HIV self test arrived promptly good clear instructions followed and received my results in 15 minutes excellent way to know your status it’s really easy to test and after 12 weeks you ca... See more

Company replied

Company details

  1. STD Testing Service
  2. Diagnostic Center
  3. Vitamin and Supplements Store

Written by the company

The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing product

Amazing product, reasonably priced and simple to use. Provides fast results. Fast delivery.

March 12, 2021
BioSure Global logo

Reply from BioSure Global

Hi Sara,

Thank you so much for your review and feedback, very much appreciated.

All the best, the BioSure team.

Rated 5 out of 5 stars

Peace of mind for £30

A quick, easy and painless experience. Brought peace of mind and relieved days of anxiety, would recommend to anybody who has never had a test and would like to alleviate any concerns.

March 8, 2021
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Eve, thank you for your feedback, very much appreciated. Glad you were able to use the test with ease and know your status. All the best, the BioSure team.

Rated 5 out of 5 stars

Test Kit

Bought a test kit from BioSure, arrived quickly and was well packaged. It was obviously a very good quality kit with clear and concise instructions.

February 12, 2021
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi KEC,

Thank you for your great feedback, we are glad you liked our product.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Got it next day with special delivery.

Got it next day with special delivery.
Think it worked fine didnt expect a positive result just wanted get it done for piece of mind.
Instructions were bit confusing for me so i just got it up on youtube.
Tho i still believe that for proper results better to go to a clinic and get it done in a lab

February 9, 2021
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Reply from BioSure Global

Hi Crypt Keeper,

Thank you for your feedback.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Efficient and simple to use.... but a thought...

Excellent product, that arrives quickly and is simple to use with clear instructions.

The product is at a price point that I can comfortably afford, however it would be nice to see if it would be possible to get it to a point where it becomes affordable to all. Particularly for the younger generation, who may not have access to sufficient funds on a regular basis, and who seem to be increasingly having more unsafe sex.

It would be great to get to a stage where everyone is testing themselves at home regularly, to help manage the spread of HIV. Especially while we have raised awareness again off the back of the excellent programme “It’s a sin”, let’s get everyone into the habit of regular testing.

:)

February 8, 2021
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Reply from BioSure Global

Hi John,

Thank you for your wonderful feedback. "It's a sin" will hopefully raise a lot more awareness and we can end HIV together!

All the best,
BioSure Team

Rated 1 out of 5 stars

Item hasn’t arrived 8 days after…

Item hasn’t arrived 8 days after placing order and I’ve had no response to two separate emails trying to establish what’s happened

February 4, 2021
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Reply from BioSure Global

Hi SpecialKay,

I apologise you haven’t received your order yet. If you could email bsmith@biosure.co.uk we can resolve this for you.

Look forward to hearing from you,
BioSure Team.

Rated 5 out of 5 stars

good usage experience

very good purchasing and using experience. I wouldn't say that I want to buy it again..... but I really do if I need it AGAIN

February 3, 2021
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Reply from BioSure Global

Hi John,

Thank you for your feedback and for choosing BioSure.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Wanted Testing before physical relationship with me partner

I wanted to get myself and my new girlfriend tested to be safe and sure before doing anything and with clinics hard to get to due to covid we decided to go through the home tests instead.

The tests where extremely easy and painless to use and had a very clear yes or no result to read all within 20 minutes. We could not of been happier with deciding to use this kit instead of travelling to have tests done and then waiting a few days for the result.

February 2, 2021
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Reply from BioSure Global

Hi James,

Thank you for choosing BioSure! Your great feedback really helps.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Really wonderful company to deal with

Really wonderful company to deal with. Very responsive and honest. Not only do they provide tests, but also a lot of knowledge.

January 21, 2021
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Emma,

Thanks for your great feedback,

All the best,
BioSure Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to use and fast results.

January 14, 2021
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Reply from BioSure Global

Hi Thomas,

Thank you for your wonderful feedback!

All the best,
BioSure Team

Rated 5 out of 5 stars

Excellent and Reliable

Excellent, fast delivery, packaging comes through letter box friendly and discreet. i have used this test a couple of times now and its so simple to use and there is no mess or anything. (The plaster is a nice addition too). Will always use Biosure as its reliable and incredibly simple to follow.

January 13, 2021
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Customer,

Thank you for your great feedback, we are glad you find our test so simple to use!

All the best,
BioSure Team

Rated 5 out of 5 stars

This device was amazing was able to…

This device was amazing was able to check my results within 15 minutes. So glad I am negative.

January 11, 2021
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Reply from BioSure Global

Hi Amrita Kang,

Thanks for your wonderful feedback, we are glad you liked our device.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Good product

Good product , easy to use

January 8, 2021
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Reply from BioSure Global

Hi JBM,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Reasurance in secounds

Reasurance in secounds, Not brough for me but was there when done

December 22, 2020
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Reply from BioSure Global

Hi Anna,

Thank you for your great feedback.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Excellent.

Excellent. Quick easy way to be sure.

December 9, 2020
BioSure Global logo

Reply from BioSure Global

Hi Stephen,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Great Test Kit

Great Test Kit, very easy to use with quick accurate results.

December 6, 2020
BioSure Global logo

Reply from BioSure Global

Hi Brandon,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Accurate and helpful

Everyone I contacted from
Biosure was incredibly helpful and reassuring during my time of anxiety. Test is really easy to use and extremely accurate as I had a test done at a clinic and received the same negative result. Thank you Biosure for your wonderful home test to put our minds at ease!

November 17, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Rachel,

Thank you for your feedback, we're always here to help!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Invaluable!

I was so anxious but the instructions were so clear, it was painless and easy, and I got a negative result - the culmination of many sleepless nights! I can’t recommend this enough for anyone looking for peace of mind. It was worth every penny.

November 14, 2020
BioSure Global logo

Reply from BioSure Global

Hi Sarah,

We appreciate your wonderful feedback, thank you for choosing BioSure.

All the best,
BioSure Team.

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