Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website. The information on the website indicates that the items purchased would be dispatc... See more
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Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... See more
Company replied
I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... See more
Company replied
I ordered the HIV self test arrived promptly good clear instructions followed and received my results in 15 minutes excellent way to know your status it’s really easy to test and after 12 weeks you ca... See more
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Company details
Written by the company
The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.
Contact info
London, United Kingdom
- 07763 489170
- info@biosure.co.uk
- hivselftest.co.uk
Hasn’t replied to negative reviews
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Reply from BioSure Global
peece of mind within fifteenminutes…
peece of mind within fifteenminutes great way to avoid the embarresemnt of the doctors ]
so glad im not positive - the only time where being negative is a good thing
god bles al those in the world who cannot access medicatopn for this doeses

Reply from BioSure Global

Reply from BioSure Global
Excellent product and customer service
I contacted customer service and got amazing service form Becky. She followed up my request and made sure that the kit was delivered on time and to the location requested. Absolutely satisfied with her attention and service. The kit is really easy to use and the instructions are explained in a comprehensive way. Definetely I would recommend this product!

Reply from BioSure Global
The test was delivered very quick
The test was delivered very quick . The longest 15minutes in my life tho but all negative 😊👌🏼 Only waiting for results from sexual health clinic , but bought this test to try and calm myself down. Hopefully the other results will be the same as this one.

Reply from BioSure Global
near 2 weeks and still not recieved my…
nearly 2 weeks and still not recieved my kit!

Reply from BioSure Global
Excellent product easy to use
Excellent product easy to use. Arrived quickly . Highly reccomend

Reply from BioSure Global

Reply from BioSure Global

Reply from BioSure Global

Reply from BioSure Global
Arrived on time despite Covid-19…
Arrived on time despite Covid-19 hiccups. Straightforward instructions and result. Now I can put all the anxiety behind me.

Reply from BioSure Global
Great service
Great service, I suffer from bad anxiety and hated the thought of waiting days and days for a result or having to do it with someone. I wanted to do it alone. I searched online and found this test, it was brilliant, delivered so quickly and so easy to do, just a 15 minute wait.
Huge weight off my mind knowing I am negative, it's a huge relief and the best £29.95 I've spent.

Reply from BioSure Global
The biggest weight off my mind
The biggest weight off my mind
I've spent months worrying about getting an HIV test. Even knowing I'm low risk and not having any symptoms, the thought of having to wait days for results back from the doctors or clinic, made my anxiety go through the roof. I knew I'd be on edge every time the phone rang and would not be able to think about anything else the whole time, which had put me off getting the test done at all. Knowing that I was able to test at home and get the results back so quickly, alleviated a lot of this anxiety. Whilst taking the test itself is still scary and those 15 minutes drag like the last 15 minutes of a football match your team is winning 1-0, and you're quite literally counting down the seconds - the relief of actually knowing my status has been the biggest weight off my mind for months. For anyone else who has anxiety about getting tested, I would recommend BioSure - for sure!

Reply from BioSure Global
Was very easy to use with a very simple…
Was very easy to use with a very simple guide and video demonstration. Being in a lockdown, it is an easy way to get a test and was delivered quickly with neutral packaging. Thanks BioSure (Negative result :) )

Reply from BioSure Global
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