BioSure Global Reviews 151

TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website. The information on the website indicates that the items purchased would be dispatc... See more

Rated 5 out of 5 stars

Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... See more

Company replied

Rated 1 out of 5 stars

I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... See more

Company replied

Rated 5 out of 5 stars

I ordered the HIV self test arrived promptly good clear instructions followed and received my results in 15 minutes excellent way to know your status it’s really easy to test and after 12 weeks you ca... See more

Company replied

Company details

  1. STD Testing Service
  2. Diagnostic Center
  3. Vitamin and Supplements Store

Written by the company

The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

peece of mind within fifteenminutes…

peece of mind within fifteenminutes great way to avoid the embarresemnt of the doctors ]

so glad im not positive - the only time where being negative is a good thing

god bles al those in the world who cannot access medicatopn for this doeses

November 6, 2020
BioSure Global logo

Reply from BioSure Global

Hi Happily negative,

Thanks for your wonderful feedback, it's great we can help many people like you to know your status on your own terms!

All the best,
BioSure Team.

Rated 1 out of 5 stars

The test didn't work

November 2, 2020
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Reply from BioSure Global

Hi Gilberto,

I am sorry to hear your test didn't work as expected. If you could email us on orders@biosure.co.uk we can resolve this issue for you.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Quick and easy

Quick, easy to use and peace of mind, in the confort of your house.

October 15, 2020
BioSure Global logo

Reply from BioSure Global

Hi Joana,

Thank you for your great feedback, we appreciate it massively.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Excellent product and customer service

I contacted customer service and got amazing service form Becky. She followed up my request and made sure that the kit was delivered on time and to the location requested. Absolutely satisfied with her attention and service. The kit is really easy to use and the instructions are explained in a comprehensive way. Definetely I would recommend this product!

October 3, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Franco,

Thank you for your wonderful feedback, we really appreciate it and take pride in our above and beyond customer service here at BioSure. Stay safe!

All the best,
BioSure Team

Rated 5 out of 5 stars

The test was delivered very quick

The test was delivered very quick . The longest 15minutes in my life tho but all negative 😊👌🏼 Only waiting for results from sexual health clinic , but bought this test to try and calm myself down. Hopefully the other results will be the same as this one.

September 11, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Jordan,

Thank you for your great feedback! We hope you receive your other results soon!

All the best,
BioSure Team.

Rated 1 out of 5 stars

near 2 weeks and still not recieved my…

nearly 2 weeks and still not recieved my kit!

September 5, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Rebecca,

We apologise that you have not received your order yet, if you can get back in touch with us via email we can resolve this issue for you.

All the best,
BioSure Team.

Rated 5 out of 5 stars

Excellent product easy to use

Excellent product easy to use. Arrived quickly . Highly reccomend

September 5, 2020
Unprompted review
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Reply from BioSure Global

Hi David,

Thank you for your wonderful feedback, we are glad you liked our product!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Great

Great, fast and anonimous...

July 3, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi A.

Thank you for your great feedback!

All the best,
BioSure Team.

Rated 1 out of 5 stars

I did not receive my product

June 21, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Kasmon,

We are sorry to hear that you have not received your product. Would you be able to get in touch with us via our order's support team - orders@biosure.co.uk and we can resolve this issue for you.

All the best,
BioSure Team.

Rated 5 out of 5 stars

All ok

Everything is ok and fast

June 12, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Jurij,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Thank you

Thank you for this simple, quick and reliable test

June 9, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Matthew,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Amazing service

Accurate test, easy to use, great service

June 2, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Victoria,

Thanks for your great feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Arrived on time despite Covid-19…

Arrived on time despite Covid-19 hiccups. Straightforward instructions and result. Now I can put all the anxiety behind me.

June 1, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Os,

Thank you for your wonderful feedback!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Great service

Great service, I suffer from bad anxiety and hated the thought of waiting days and days for a result or having to do it with someone. I wanted to do it alone. I searched online and found this test, it was brilliant, delivered so quickly and so easy to do, just a 15 minute wait.

Huge weight off my mind knowing I am negative, it's a huge relief and the best £29.95 I've spent.

May 21, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi MG,

Thank you for your great review.

All the best,
BioSure Team.

Rated 5 out of 5 stars

The biggest weight off my mind

The biggest weight off my mind
I've spent months worrying about getting an HIV test. Even knowing I'm low risk and not having any symptoms, the thought of having to wait days for results back from the doctors or clinic, made my anxiety go through the roof. I knew I'd be on edge every time the phone rang and would not be able to think about anything else the whole time, which had put me off getting the test done at all. Knowing that I was able to test at home and get the results back so quickly, alleviated a lot of this anxiety. Whilst taking the test itself is still scary and those 15 minutes drag like the last 15 minutes of a football match your team is winning 1-0, and you're quite literally counting down the seconds - the relief of actually knowing my status has been the biggest weight off my mind for months. For anyone else who has anxiety about getting tested, I would recommend BioSure - for sure!

May 13, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi James,

Thanks for your wonderful feedback and we are glad our product could help you get tested and know your status!

All the best,
BioSure Team.

Rated 5 out of 5 stars

Was very easy to use with a very simple…

Was very easy to use with a very simple guide and video demonstration. Being in a lockdown, it is an easy way to get a test and was delivered quickly with neutral packaging. Thanks BioSure (Negative result :) )

May 12, 2020
Unprompted review
BioSure Global logo

Reply from BioSure Global

Hi Anon111222,

Thanks for your wonderful feedback.

All the best,
BioSure Team

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