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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, efficiency, and the high quality of work performed. Many people highlight the staff's helpfulness, punctuality, and friendly demeanor, making interactions pleasant and productive. The pricing is frequently mentioned as very reasonable, offering good value for the services provided. Reviewers are particularly impressed with the thoroughness of the work, the cleanliness of the work area, and the clear explanations given by the staff. Many consumers express their intention to use the company again for future heating and plumbing needs, often recommending them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very reasonable, fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harry went above and beyond to make us feel comfortable with what we was doing m he explained everything and gave us some great advice. We ended up changing to a combi boiler and replacing two radiato... See more

Rated 5 out of 5 stars

Informed us on the day as to what time to expect them. Arrived on time stated. Explained what he was going to do, when finished he checked the heating system to make sure it was working as it should a... See more

Rated 5 out of 5 stars

We've had Harry to install a new heating system in 2019, he did an amazing job , always on time, clean ,tidy and very professional. We've since had him back to do various plumbing jobs in our house ,... See more

Rated 5 out of 5 stars

Harry arrived exactly on time for the appointment for the yearly boiler service. All radiators, tanks and boiler were methodically checked, no mess was made, and as others have said. The price was... See more


Company details

  1. Gas Installation Service

Written by the company

HJA Heating are leading Heating and Plumbing Engineers in Eastbourne. We specialise in boiler installations and boiler replacements - we are approved installers of all major boiler manufacturers. As Vaillant, Glowworm and Alpha Installers, we can offer up to 10 years parts and labour warranty on all boiler installations. We are a growing Plumbing & Heating company, offering a professional and friendly service. We are proud to be recognised for providing excellent customer care, high quality workmanship and for offering a reliable service at an affordable cost. We provide free, no obligation, written quotations and we always offer great value for money. You can be assured of the quality and value of our work before you call us for a free quotation and consultation. We are fully insured and well trained Gas Safe Registered Engineers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Rated 5 out of 5 stars

Harry

Harry, is a diamond, I trust him to give the best advice, he gives realistic time scales but will always go out of his way to give a temporary fix for your heating, hot water needs until he can do a final repair. Have known him for three years, he has gone that extra mile to help in my daughter’s house.
I am about to get his advice on a solution to the ongoing alterations to my CH system.

April 25, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt, efficient and informative. We used HJA Heating for a boiler service and would highly recommend to anyone.

April 19, 2021
Rated 5 out of 5 stars

We used HJH recently

We used HJH recently, when we moved into our new home and there were problems with the boiler. We found them very professional, prompt and reasonably priced. Harry was polite and explained very clear what the problem was, fixed everything and had no issues since.
We will definitely use them again in the future and would not hesitate to recommend them.
Thank you

March 9, 2021
Rated 5 out of 5 stars

Hooray for Harry!

Brilliant service! Harry was really friendly and helpful and managed to fit us in really quickly! Thank you, we will use you again :-)

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

In a word 'excellent' service.

Always on time and reliable no matter how small or large the job.

We recently had a large job with replacement of our old boiler for a new Vaillant weather compensated system complete with 18 ambiSENSE TRV controllers. The work was performed in a clean and tidy way and right on time and then he had one more thing to do.

All the rooms in the house can have their own individual on/off time and temperature set and are controlled by the VRC700 app that runs on a tablet or smart phone - great!

However he needed to delete one room so that it could be reconfigured and that caused the whole installation of 18 TRV controllers to be deleted by the VRC700 app! Worse still he couldn't recreate the installation. Talking to Vaillant over the phone didn't help but he managed to get a Vaillant engineer on our doorstep the following morning! The engineer had to replace the gateway device to get everything working again.

Amazing tenacity to complete the job timely and we weren't charged for the extra time he spent resolving the ambiSENSE installation issue.

Thoroughly recommended.

January 13, 2021
Rated 5 out of 5 stars

Boiler Service

HJA Heating attended to complete an Annual Boiler Service. All works carried out efficiently and safely with competitive pricing. I will be contacting HJA for all future Gas, Heating and Plumbing Services. Highly recommended.

December 23, 2020
Rated 5 out of 5 stars

Quick fix and well sorted

Harry responded really quickly to our boiler breakdown. He fixed it thorougly showing me what was wrong and what needed replacing. He didn't insist on a new boiler, but was prepared to sort it out, saying he had never replaced so many parts in a boiler before. Result - one boiler functioning again! Not cheap but a sense that it was money worth spent and much cheaper than a new boiler.

November 6, 2020
Rated 5 out of 5 stars

Absolutely faultless!

Absolutely faultless! Originally contacted HJA for a power flush, but after a comprehensive check, Harry was honest in his conclusion that even with this it would be lucky if my combi boiler made the winter. After a couple of prompt quotes, Harry was back a fortnight later to fit a brand new boiler. Did the job in a day. Clean, tidy, courteous and really professional. Highly recommend to anyone.

October 26, 2020
Rated 5 out of 5 stars

Highly recommende.

I've used Harry for years. Always punctual and polite, good work and reasonably priced. Highly recommended.

October 1, 2020
Unprompted review

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