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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, efficiency, and the high quality of work performed. Many people highlight the staff's helpfulness, punctuality, and friendly demeanor, making interactions pleasant and productive. The pricing is frequently mentioned as very reasonable, offering good value for the services provided. Reviewers are particularly impressed with the thoroughness of the work, the cleanliness of the work area, and the clear explanations given by the staff. Many consumers express their intention to use the company again for future heating and plumbing needs, often recommending them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very reasonable, fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harry went above and beyond to make us feel comfortable with what we was doing m he explained everything and gave us some great advice. We ended up changing to a combi boiler and replacing two radiato... See more

Rated 5 out of 5 stars

Informed us on the day as to what time to expect them. Arrived on time stated. Explained what he was going to do, when finished he checked the heating system to make sure it was working as it should a... See more

Rated 5 out of 5 stars

We've had Harry to install a new heating system in 2019, he did an amazing job , always on time, clean ,tidy and very professional. We've since had him back to do various plumbing jobs in our house ,... See more

Rated 5 out of 5 stars

Harry arrived exactly on time for the appointment for the yearly boiler service. All radiators, tanks and boiler were methodically checked, no mess was made, and as others have said. The price was... See more


Company details

  1. Gas Installation Service

Written by the company

HJA Heating are leading Heating and Plumbing Engineers in Eastbourne. We specialise in boiler installations and boiler replacements - we are approved installers of all major boiler manufacturers. As Vaillant, Glowworm and Alpha Installers, we can offer up to 10 years parts and labour warranty on all boiler installations. We are a growing Plumbing & Heating company, offering a professional and friendly service. We are proud to be recognised for providing excellent customer care, high quality workmanship and for offering a reliable service at an affordable cost. We provide free, no obligation, written quotations and we always offer great value for money. You can be assured of the quality and value of our work before you call us for a free quotation and consultation. We are fully insured and well trained Gas Safe Registered Engineers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10

Harry was very polite, efficient and knowledgeable. Would highly recommend to everyone -

December 19, 2025
Rated 5 out of 5 stars

Very pleased

Very pleased. New boiler fitted with no fuss and kitchen left in good order. Nice and warm now, with no funny noises from old boiler.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Very reliable, very polite fantastic work, considerate to homeowners, very clean, very professional. Would recommend 100 per cent

December 6, 2025
Rated 5 out of 5 stars

Harry is reliable and knowledgeable…

Harry is reliable and knowledgeable engineer.
We originally contacted Harry to service our boiler but unfortunately it needed to be replaced. We are very pleased with our new boiler which Harry replaced very efficiently.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I was visiting my mother in law who had…

I was visiting my mother in law who had been experiencing problems with both her heating and plumbing. The neighbour downstairs had recommended HJA heating. As my in laws had only recently moved into the area they were unaware of reliable tradesman and on the neighbours recommendation they contacted HJA heating. They were very impressed with both the standard of work, the punctuality and competence of Harry.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

We've had Harry to install a new…

We've had Harry to install a new heating system in 2019, he did an amazing job , always on time, clean ,tidy and very professional. We've since had him back to do various plumbing jobs in our house , he also services our boiler every year. We've always found him friendly and professional. Very Happy

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Spoke to Harry of HJA Heating via…

Spoke to Harry of HJA Heating via WhatsApp on Friday evening and explained I was looking for an engineer to alter the central heating timer in a property in Eastbourne the job was done on Monday morning and received invoice promptly. Harry also gave advice on the boiler. Happy to recommend. Thank you

November 3, 2025
Rated 5 out of 5 stars

Excellent friendly service

Harry went above and beyond to make us feel comfortable with what we was doing m he explained everything and gave us some great advice. We ended up changing to a combi boiler and replacing two radiators . He is fast and tidy and always friendly. We was very impressed with his professionalism and will definitely be using him and have already recommended him to others . Thank you again

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Plumber

From first contact & home visit Harry was very professional & gave good advice on what would suit us best. Provided a competitive quote for the work, replace 1 radiator & supply & fit 1 new radiator.
Arrived on time to start work which was completed in a professional manner , on completion heating system tested & site left tidy.
Very happy & would highly recommend.

October 16, 2025
Unprompted review

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