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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, efficiency, and the high quality of work performed. Many people highlight the staff's helpfulness, punctuality, and friendly demeanor, making interactions pleasant and productive. The pricing is frequently mentioned as very reasonable, offering good value for the services provided. Reviewers are particularly impressed with the thoroughness of the work, the cleanliness of the work area, and the clear explanations given by the staff. Many consumers express their intention to use the company again for future heating and plumbing needs, often recommending them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very reasonable, fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harry went above and beyond to make us feel comfortable with what we was doing m he explained everything and gave us some great advice. We ended up changing to a combi boiler and replacing two radiato... See more

Rated 5 out of 5 stars

Informed us on the day as to what time to expect them. Arrived on time stated. Explained what he was going to do, when finished he checked the heating system to make sure it was working as it should a... See more

Rated 5 out of 5 stars

We've had Harry to install a new heating system in 2019, he did an amazing job , always on time, clean ,tidy and very professional. We've since had him back to do various plumbing jobs in our house ,... See more

Rated 5 out of 5 stars

Harry arrived exactly on time for the appointment for the yearly boiler service. All radiators, tanks and boiler were methodically checked, no mess was made, and as others have said. The price was... See more


Company details

  1. Gas Installation Service

Written by the company

HJA Heating are leading Heating and Plumbing Engineers in Eastbourne. We specialise in boiler installations and boiler replacements - we are approved installers of all major boiler manufacturers. As Vaillant, Glowworm and Alpha Installers, we can offer up to 10 years parts and labour warranty on all boiler installations. We are a growing Plumbing & Heating company, offering a professional and friendly service. We are proud to be recognised for providing excellent customer care, high quality workmanship and for offering a reliable service at an affordable cost. We provide free, no obligation, written quotations and we always offer great value for money. You can be assured of the quality and value of our work before you call us for a free quotation and consultation. We are fully insured and well trained Gas Safe Registered Engineers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Boiler Service

October 19, 2022
HJA Heating Ltd logo

Reply from HJA Heating Ltd

Thank you very much for your kind review, pleasure working with you as always.

Rated 5 out of 5 stars

Great service

Polite service. Prompt attendance and solved problem swiftly.

October 4, 2022
HJA Heating Ltd logo

Reply from HJA Heating Ltd

Thank you very much for your kind review, pleasure working with you as always.

Rated 5 out of 5 stars

Boiler Service

Just a standard annual boiler service but Harry was prompt and carried out the service quickly and professionally.
Thanks

October 18, 2022
Unprompted review
HJA Heating Ltd logo

Reply from HJA Heating Ltd

Thank you very much for your kind review, pleasure working with you as always.

Rated 5 out of 5 stars

HJA heating came to the rescue on a…

HJA heating came to the rescue on a Saturday when other plumbers would not fix it that day. A lot of water was coming through our ceiling from our bathroom so it was urgent. He spotted the problem straight away & fixed the issue there & then. After reading previous good reviews I’m glad we had HJA plumbing fix our plumbing issue & we will be keeping their number for any future work.

October 1, 2022
HJA Heating Ltd logo

Reply from HJA Heating Ltd

Thank you very much for your kind review, pleasure working with you as always.

Rated 4 out of 5 stars

Annual Servicing Statement

The Servicing was carried out successfully, but unfortunately it was found that the Boiler was not in a very good condition and would have to be replaced.

September 14, 2022
Rated 5 out of 5 stars

Great service

Great service! Quick to respond to a fault with our hot water and fixed the next day. Used a couple of times now for heating and hot water help, will definitely use again!

August 21, 2022
Rated 5 out of 5 stars

In my experience finding a tradesperson…

In my experience finding a tradesperson that communicates is a rarity and doesn't happen as frequently as it should.

I found Harry personable, reliable and a good communicator.

I called. He answered. Agreed to help me. Helped me when he said he would. Not much to ask you'd think normally!

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler installed for my mother

Boiler installed for my mother. She reported she was very happy with the installation and that Harry Askham was very pleasant, tidy etc. Turned up when he said he would etc. Original quote was sent on same day as he first visited. Invoice sent on same day as work was completed.Organized and efficient.

April 9, 2022
Rated 5 out of 5 stars

Very prompt.

HJA Heating, very prompt and efficient service, phoned this morning almost return reply. Said he would be here at 1.30 and was, saw we needed new programmer, which he went and purchased and fitted, very good workmanship very efficient.4

April 4, 2022
Unprompted review

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