H & Jodies Reviews 783

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

If I could give this company no stars I would. I placed and paid for an order before Christmas. Recieved a confirmation email to say order and payment had gone through successfully and my order... See more

Rated 5 out of 5 stars

I was really wanting to try out MoistCritikal's (YT) GFUEL flavour and these guys popped up on eBay so I ordered via there. My cans actually arrived ahead of schedule and were packaged nice and secu... See more

Company replied

Rated 5 out of 5 stars

Delivery fast and goods well packed. Millions mix are very sweet. Have yet to try the pistachio chocolate. Always have good experience with H Jodies company Thank you for my free gift of Pist... See more

Company replied

Rated 5 out of 5 stars

What a fabulous turnaround,ordered in the evening delivered the next morning, will definitely use again sweets were lovley all suger free, bought them for a freind she was delighted, & so was I. Than... See more

Company replied

Company details

  1. Confectionery
  2. Candy Store

Written by the company

We are a nationally recognised and awarded store based in the west midlands, bringing you the BEST and MOST EXCLUSIVE products from all over the world!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

783 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really good sweets and choices

Really good sweets and choices. And quick despatch. Have already placed my 2nd order in a space of a week

April 10, 2025
Unprompted review
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Reply from H & Jodies

Thank you for your kind words! We're thrilled to hear you enjoyed our sweets and quick delivery. We appreciate your repeat business and hope you continue to enjoy our products.

Rated 1 out of 5 stars

Very poor service

My item was dispatched via Evri - it has not been received. Have been in contact with H & Jodie’s customer service but they have not resolved or refunded and have not responded to my last email.

April 4, 2025
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Reply from H & Jodies

Hi Tina, Weve just chased this up again and can see we asked for you to rebook the delivery due to the delivery driver not being able to get to the property

Rated 5 out of 5 stars

Miss some items from uk

Miss some items from uk , so was brilliant seeing your add on Facebook , thanks will be ordering again in the future nothing broken , quick delivery , 🚚

April 3, 2025
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Reply from H & Jodies

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and enjoyable shopping experience, and it's wonderful to know we met your expectations. We look forward to serving you again in the future.

Rated 1 out of 5 stars

I ordered two chocolates online

I ordered two chocolates online. The Dubai ones. Spent £44 only for them not to arrive. I’ve raised this with evri as well as H &Jodies but nothing as of yet.
No refund no new order being sent to me nothing. I’m still waiting to hear back from them. I had to leave this review

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience come on time and it…

Great experience come on time and it was perfect not broken

April 7, 2025
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Reply from H & Jodies

We're so glad to hear you had a great experience! We strive to provide our customers with the best possible service, and we're thrilled that you were happy with your order.

Rated 4 out of 5 stars

Didn’t like sugar free sweets 100% good…

Didn’t like sugar free sweets 100% good delivery service

April 1, 2025
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Reply from H & Jodies

We appreciate your feedback on our sugar-free sweets. We understand that taste preferences can vary, and we're always striving to improve our offerings. We're glad you enjoyed our delivery service.

Rated 5 out of 5 stars

Great Service & Product - just not for me 🤣

I did not like the Dubia chocolate! My husband and son LOVED it tho lol. Amazing service and would use again 100%.

April 2, 2025
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Reply from H & Jodies

We appreciate your feedback and are glad to hear you had a positive experience with our service. We understand that taste preferences can vary, and we're happy your husband and son enjoyed the Dubia chocolate. Thank you for your kind words and for choosing us.

Rated 5 out of 5 stars

Great service.

Very quick delivery time had it in a week from UK to Australia 👍

March 31, 2025
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Reply from H & Jodies

We appreciate your kind words and are thrilled to hear about your positive experience with our delivery service. We strive to provide our customers with fast and reliable shipping, and we're glad that we were able to meet your expectations.

Rated 5 out of 5 stars

Amazing service

Amazing service! I was really impressed with the swift delivery and the packaging ensured it arrived in perfect condition!

March 31, 2025
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Reply from H & Jodies

Thank you for your kind words! We're thrilled to hear that you were happy with your recent delivery. We strive to provide our customers with the best possible experience, and it's wonderful to know we achieved that for you.

Rated 5 out of 5 stars

Very quick delivery taste test yet to…

Very quick delivery taste test yet to come at easter look very tasty.
Grandchifren will decide

April 4, 2025
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Reply from H & Jodies

Thank you for your kind review! We're thrilled to hear about the quick delivery and are excited for you and your grandchildren to enjoy the treats at Easter. We hope they taste as delicious as they look.

Rated 5 out of 5 stars

Good service

Good service
Yummy chocolate

March 31, 2025
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Reply from H & Jodies

We're so glad to hear you enjoyed our service and chocolate. We appreciate your kind words and hope to see you again soon.

Rated 3 out of 5 stars

Not as shown.

The sweets arrived promptly however they did not resemble the sweet advertised at all. They looked cheap and full of artificial colours. These were due to be a gift which I now can't give. However, H&Jodies were deeply apologetic and hadn't realised the supplier had switched product. They dealt with the issue quickly and satisfactorily. Despite this hiccup I would use them again.

April 2, 2025
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Reply from H & Jodies

We understand your disappointment that the sweets you received didn't match the advertised product. We strive to ensure our customers receive exactly what they expect, and we're sorry that this wasn't the case. We appreciate your understanding that this was an unforeseen issue with our supplier, and we're glad that we were able to resolve it quickly and to your satisfaction. We're committed to providing a positive experience for all our customers, and we value your feedback.

Rated 5 out of 5 stars

Quick dispatch and delivery next day

Quick delivery. Excellent service. It makes you want to keep coming back and ordering again.

April 1, 2025
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Reply from H & Jodies

We appreciate your kind words and are thrilled to hear you had a positive experience with our quick delivery and excellent service. We strive to provide the best possible service and are delighted that you enjoyed your order. We hope you'll continue to choose us for your future needs.

Rated 2 out of 5 stars

Quick delivery

Quick delivery. However, sweets not what I was expecting way different from the pictures. Also, some of them aren't nice tasting at all. Had sent an email to ask how to return before opening, but no reply. Wouldn't purchase again, I'm afraid.

April 1, 2025
Rated 1 out of 5 stars

The goods that turned up are not what I…exp

The goods that turned up are not what I ordered. The picture of what o ordered bears no resemblance to what arrived. And I have emailed twice and had no response so my experience so far has sadly not been a good one!

March 31, 2025
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Reply from H & Jodies

Thank you for making us aware of this issue, we will be in contact shortly to resolve this for you :)

Rated 5 out of 5 stars

Great flavours 😀

Delivery was fast secure packaging and great variety of sweets

March 31, 2025
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Reply from H & Jodies

We're so glad to hear you had a positive experience with our delivery, packaging, and selection of sweets. We strive to provide our customers with the best possible service and we appreciate your feedback.

Rated 5 out of 5 stars

Brilliant service I'm definitely going…

Brilliant service I'm definitely going to be buying from here again i had delivery within 2 days

March 28, 2025
H & Jodies logo

Reply from H & Jodies

We're thrilled to hear you had such a positive experience! We strive to provide fast and reliable service, and we're so happy you received your order within two days. We appreciate your kind words and look forward to serving you again in the future.

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