HM Cosmetics Reviews 

319
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly welcoming, friendly team who consistently make everyone feel completely comfortable, valued, and relaxed from the moment they arrive at the premises. Consumers note that the professional staff provide detailed explanations and exceptional customer care throughout every single beauty procedure. Though some customers initially felt nervous before their appointments, the supportive personnel quickly put them entirely at ease with reassuring conversations. Reviewers consistently highlight the stunning and exceptionally clean salon environment, expressing absolute delight and full satisfaction with their wonderful aesthetic results.

What people talk about most

Staff

Consumers find staff to be positive, highly professional, and welcoming during every visit. Reviewers... See more

Service

Users describe positive interactions with service, highlighting professional staff who make consumers feel... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning that staff members are... See more

Product

Clients share positive opinions on product, expressing high satisfaction with cosmetic treatments like lip... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers are made to feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time having Botox and I was a little nervous, but Olivia was absolutely amazing! She instantly put me at ease, explained everything clearly, and made the whole experience so comfortabl... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for Botox and fillers for years, and I couldn’t be happier! The whole process is always so thorough and professional — everything is clearly explained, and I always feel complete... See more

Company replied

Rated 5 out of 5 stars

I had Lip Blush with Robyn, she was so knowledgeable and professional. Reassured me throughout the treatment and spoke me through what was happening at each step. I was so anxious about the pain but a... See more

Company replied

Rated 5 out of 5 stars

Amazing salon! I’ve been here a few times now and will definitely keep coming back. Everyone is so lovely, it’s super clean, and I always leave feeling 10/10. I recently had the 3ml glow up package wi... See more

Company replied


Company details

  1. Cosmetics Industry

Written by the company

Here at HM Cosmetics, we have 1 goal in mind; to make you feel comfortable from the second you walk through our salon doors, until the moment you leave. We believe that everybody deserves to feel great about themselves. We offer an exclusive range of industry leading non surgical cosmetic treatments as well as general beauty treatments. Our local friendly team have been carefully selected and trained to the highest standard. With constant innovation within the beauty industry, we strive to be the best at what we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(319)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

I always get my lip filler done with Holly

I always get my lip filler done with holly, I trust her the most she’s so gentle and clearly loves what she does. I love my lips🥰

Anabella

November 1, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

We are so glad you love your lips! We loved having you and can wait to see you again soon x

Rated 5 out of 5 stars

It was my first time having Botox and I…

It was my first time having Botox and I was a little nervous, but Olivia was absolutely amazing! She instantly put me at ease, explained everything clearly, and made the whole experience so comfortable. Such a lovely lady! The clinic itself is spotless and really welcoming. I’m already looking forward to coming back. I'm thinking about getting the lip blush next! Highly recommend this place to anyone. 💖

November 2, 2025
Unprompted review
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Reply from HM Cosmetics

Thank you so much for this beautiful review! Were so glad you had a great experience and we really hope to see you again soon x

Rated 5 out of 5 stars

Lovely girls

Lovely girls! Make you feel so comfortable from when you step in to the building!!

November 1, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much Jessica! We hope to see you soon xx

Rated 5 out of 5 stars

I’ve been coming here for Botox and…

I’ve been coming here for Botox and fillers for years, and I couldn’t be happier! The whole process is always so thorough and professional — everything is clearly explained, and I always feel completely comfortable. The results are consistently amazing and natural-looking. I trust the team completely, Olivia is so thorough and wouldn’t go anywhere else. Highly recommend!

November 1, 2025
HM Cosmetics logo

Reply from HM Cosmetics

We are soo glad you love your results and we cant wait to see you again soon! xx

Rated 5 out of 5 stars

I have been coming for years when Holly…

I have been coming for years when Holly started. Excellent customer care and my eyelash technician Taz is on point. This young lady knows her stuff and I always enjoy coming as we always have a laugh. That’s what you call customer service at its finest.

October 31, 2025
Unprompted review
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Reply from HM Cosmetics

Thank you so much for this beautiful review! We hope to see you again soon xx

Rated 5 out of 5 stars

Had Olivia to do my top up of 3 areas…

Had Olivia to do my top up of 3 areas and all I can say is she’s amazing!! Talks me through it and gives honest advice.
Always coming back , all of you are amazing xx

October 30, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much hun! We hope to see you again soon xx

Rated 3 out of 5 stars

Came in for Russians 1.0ml it’s a bit …

Came in for Russians 1.0ml it’s a bit over priced, for the results one side of lips where fuller than the other side instead of a top up I was offered it to have a bit dissolved, wouldn’t that then mean I’d be paying for the price of a 0.5ml bit silly other than that the atmosphere is beautiful and it is clean and Olivia is sweet person.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you !

I always used to find going into a beauty clinic very intimidating.
Holly and the team are the most caring and considerate team.
You are greeted by the lovely Leeann, who puts your nerves at ease. Holly is always around to offer the best advice.
I saw Olivia yesterday for filler and I am so happy with my results, walked out feeling fresh faced . Thank you as always ladies 🫶🏽 you all are really the best of the best !

October 23, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

We are so happy you love your results and had a great experience here! We cant wait to see you again xx

Rated 5 out of 5 stars

100% recommend 💅🏻💓

Was my first time at HM Cosmetics so was a little nervous, but Tazmin made me feel so welcome and reassured me the whole time. Can’t wait to book in for some more treatments soon!

October 22, 2025
Unprompted review
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Reply from HM Cosmetics

Were so glad you felt comfortable and cant wait to come back! We really hope to see you again soon xx

Rated 5 out of 5 stars

Walking into the salon is enough of a…

Walking into the salon is enough of a wow 🤩 then u get greeted by the lovely Leanne and every bit of nerves u may have had just slip away. I go to Holly for everything filler and have been going to her for years. She is soooooo knowledgable and professional yet so personable and friendly. You feel like you’re with your friends and every single person is so lovely. I just had my lips tattooed with Robyn and she is so lovely too and omg I’m so happy with my results. I wouldn’t go to anyone else. HM is where it’s at for a feel good girly feel good experience 💋💋💋 xxx

October 16, 2025
Unprompted review
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Reply from HM Cosmetics

Thank you soo much for such a beautiful review Lauren, we absolutely love having you and really cant wait to see you again soon! xxx

Rated 5 out of 5 stars

Whole experience from start to finish…

Whole experience from start to finish was amazing, very welcoming and everyone is so friendly. Love love the results Holly was so accommodating through every stage of the procedure made sure I was comfortable at all times and happy with everything. Can’t wait to go back xx

October 23, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much Megan for this beautiful review, were so glad you love your results and cant wait to see you again soon xx

Rated 5 out of 5 stars

Great result from lip filler!

I had lip filler for the first time and Tazmin was so helpful and reassuring! I am very happy with the result and would recommend HM cosmetics.

October 2, 2025
Unprompted review
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Reply from HM Cosmetics

We are so glad you love your results and we hope to see you again soon! xx

Rated 5 out of 5 stars

All the girls in there are absolutely…

All the girls in there are absolutely beautiful inside and out. They make you feel so comfortable. Their work is absolutely amazing. They all have such a talent. If there is any problems or worries they are super quick to help resolve and do what they can to fix and help. Couldn’t go to a better work place with the best team of beauties.

October 2, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

This is the sweetest review ever thank you so much angel, we love having you so much and can't wait to see you again! xx

Rated 5 out of 5 stars

Greenwich location was ideal for me but…

Greenwich location was ideal for me but I’m so in love with the lash set that Taz does on me that I’ll be coming to sidcup regardless 🥰

October 2, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Were truly appreciate you travelling a little further to see our Taz xxx

Rated 5 out of 5 stars

By far The best place to go!

By far The best place to go to if you want any aesthetic enhancements. The girls are brilliant and beyond talented and the atmosphere is gorgeous and friendly.

Would recommend to everyone!

September 26, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much Annie we love having you and hope to see you again soon! x

Rated 5 out of 5 stars

The lovely Olivia made me feel at ease…

The lovely Olivia made me feel at ease from the moment i met her, i booked a 5ml package which i didn't need so i had a 2ml, i liked her honesty instead of over filling my face. She explained everything throughout & i was very happy when i left, she is friendly & professional i highly recommend her.

September 26, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

This is so so kind! Thank you so much we hope to see you again soon x

Rated 5 out of 5 stars

Wow what can say

Wow what can say! Absolutely amazing 🤩 had the lovely Oliver, this was my first time having face filler so was slightly nervous but Oliver made me feel comfortable and at ease. She was very professional and so lovely I even cried when she had finished has I couldn’t believe the transformation! Thank you Oliver I will definitely recommend and see you soon 🌟 xx

September 27, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much for this beautiful review Steph, we loved having you and hope to see you again soon xx

Rated 5 out of 5 stars

I’ve been coming to holly since garage…

I’ve been coming to holly since garage days. Would never go to any other salon.
Olivia done my treatment this time around … amazing. She’s so particular about her work and will give you her honest opinion of what she feels needs to be done.
Honestly her work is amazing! Hands of god 😂 🤍

September 26, 2025
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much Summer we cant wait to see you again soon! xx

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