I have been with HML for a few years now, As a landlord, I feel they deal with any issues I have promptly and efficiently alway extremely helpful. when I was introduced to HML. Linda came to my pro... See more
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We have been a landlord with full management service by Thornes/HML for the last 11 years. During this time we have had several tenants and we have relied on David Tondel to advise us on new tenants a... See more
We had a really good experience with HML, the viewing was good, Charlotte was very patient, thoughtful and nice to us during the entire process. After letting the house the team was also very supporti... See more
I have been with HML for 14 years I have always felt heard and made to feel valued as a tenant. Virgina Bartley has always been amazing and does all she can to help with any needs of the property. I... See more
Company replied
Company details
Information provided by various external sources
With a clear and seamless process perfected over decades of experience within the property market, HML Lettings offers an overarching structure that provides clear and practical support for landlords, investors and tenants. Our dedicated lettings team put care and attention into ensuring that the needs of our tenants and landlords are fully and comprehensively catered for, throughout the entire process. The team are always on hand to answer any queries tenants may have, as well as providing help and support to our landlords as they look to invest and rent out their property in the best possible way. Significantly saving you time, our experienced team will handle the entire lettings and management process promptly and efficiently. Our package is tailored to each client and we offer a wide range of services from full management of a let property, to tenant sourcing only. Naturally, we are fully compliant with all statutory requirements and other industry guidelines.
Contact info
9-11 The Quadrant, TW9 1BP, Richmond, United Kingdom
- 020 8948 3211
- lettings@hmlgroup.com
- hmllettings.com
4.6
Excellent
112 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Linda Cole demonstrated outstanding…
Linda Cole demonstrated outstanding support and coordination skills when our property needed extensive renovation after a tenant left it in an appalling condition. She has always been very proactive in her advice and management. Thank you!
September 14, 2020
Unprompted review
Amazing HML team! Thanks to the efficient as always team…
Thanks to the efficient as always team at HML for always going above and beyond to ensure that both landlord and tenants are afforded the best possible outcome. Nina and Sharon at Romford are amazing to work with. Thank you Sharon for all your help recently with the new guideline certification needed for the home. Throughout the years with this company you all have continued to be professional and helpful as always. Thank you so much! Highly recommended firm.
August 14, 2020
Unprompted review
My experience of HML
I was very pleased with the service i received from HML. Their lettings manager, Anita, was very easy to work with; friendly, responsive and professional. My new tenants are a lovely young professional couple. An excellent result and an excellent service. Thank you Anita.
August 4, 2020
Unprompted review
Thornes recommendation
I was recommended Thornes as a letting agent and have been impressed by the approach and attention to detail during the process, from getting my property ready to let and finding tenants to communication, and resolving any queries and questions from myself or my teneats. It has given me peace of mind that my property is in safe hands.
July 28, 2020
Unprompted review
I worked with Thornes for over 4 years…
I worked with Thornes for over 4 years during a period of time I was letting my property. I only have the best possible experience with them. As a landlord, I felt rested as the process of searching tenants was detailled and attentive; the communication flow with me was also positive and, whenever something needed a fix, it issue was promptly resolved. As someone living abroad, I couldn't have asked for better support.
July 28, 2020
Unprompted review
Luton agency employee are very good
Luton agency employee are very good customer focused, they are always kind and fast in solving issues. Thanks! V.
July 27, 2020
Unprompted review
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