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Hobbies247 Reviews 1,040

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TrustScore 5 out of 5

4.8

Model Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. Many people appreciate the competitive prices and the wide selection of products available, often finding exactly what they need. The overall service is frequently highlighted as excellent, with a smooth ordering process and good communication. However, some customers also noted occasional issues with delivery times, mentioning that orders sometimes took longer than expected or that tracking information was not consistently provided. A few people also experienced problems with payment options or with their shopping basket being emptied.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service. Many customers highlight the prompt... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Service

People report positive experiences with service. Customers consistently praise the quick, courteous, and... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable pricing. Many... See more

Order

Customers generally report positive experiences with their orders. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience ordering from this hobby shop! The paints arrived quickly, were well-packaged, and exactly as described. It’s always nice to see an online store that takes care with both their produc... See more

Rated 5 out of 5 stars

Really good model supplies company, with the best prices for Milliput, which I use a lot. My order arrived quickly and well packaged. My only - and very tiny - criticism is that the range of items cat... See more

Rated 5 out of 5 stars

I ordered they sent it arrived as expected. I had no contact as there were no issues. Five star ratings are a joke and give no actual indication of service, but I wouldn't want to give an actual rat... See more

Rated 5 out of 5 stars

The website is easy to navigate, the product I was looking for easy to find. The buying process was straightforward and no hidden costs revealed at final checkout. Dispatch was well documented and cou... See more

Company details

  1. Model Shop
  2. Hobby Store

Written by the company

Online model and hobbies store

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smashing service

Smashing service, came on time and as expected. With "1 left in stock"; I'm always concerned about admin but these guys were on form, had it, sent it ❤️

February 17, 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service as always, well stocked with all different modeling paints etc. A fast delivery and cheaper price compared to amazon. Thank you.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Picked, packed & posted in less than 90 minutes

Picked, packed & posted in less than 90 minutes from my placing an order. This was on a Friday afternoon too!
I can't fault Hobbies 247 for their prompt & efficient service. Sadly, I can't say the same for Royal Mail who failed to deliver the next day despite my paying for Tracked 24

February 7, 2025

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