HobbyJobby Reviews 264

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the Luca-S floss and embroidery kits, noting their excellent standard and affordable prices. People frequently highlight the swift processing, dispatch, and delivery services, often receiving their orders earlier than expected. However, some customers also noted issues with their orders, including receiving incorrect product sizes or colors. There were also instances where delivery took longer than advertised, with some people experiencing significant delays and a lack of communication regarding their order status.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of threads, kits,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the quick and simple ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight the excellent and competitive prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received all the goodies in no time at all, beautifully packaged in the Luca's box looking like a box of chocolates :) It was even more pleasing to see the lovely affordable projects I chose to c... See more

Rated 5 out of 5 stars

I've been shopping with HobbyJobby pretty much since they started trading and have never had a bad experience with them. Their kits are excellent quality and the own brand Luca-S floss is perfection,... See more

Rated 5 out of 5 stars

All good, swift processing and dispatch, delivery speedy and product was great price and quality. Didn’t know this company before but will definitely order from again when needed, thank you

Rated 5 out of 5 stars

My order said pre order and at the time I didn't notice. After a week I emailed to see if they could give me a date as im a slow stitcher and wanted the kit for a present to stitch for my aunt. Sarah... See more


Company details

  1. Notions Store
  2. Do-it-Yourself Shop
  3. Scrapbooking Store
  4. Yarn Store

Written by the company

""HobbyJobby" is a recent and constantly expanding store. We address a wide audience, both beginners and cross-stitch professionals; but above all to those who love handicrafts. Do not let the emotion of your hobby go off! We ensure the constant supply of crafts to our audience and bring new items daily.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Perfect kits

I had been looking at various cross stitch websites and couldn’t find anything that appealed to me.
Then found 2 on your yours and not being able to decide, bought both!
They are excellent and the packing was very good too. Thanks very much!

September 24, 2025
Rated 5 out of 5 stars

Great service

Item clearly described and arrived earlier than expected. Everything is included, nice clear instructions. Looking forward to getting started on this project.

September 24, 2025
Rated 1 out of 5 stars

Poor communication and delivery

Ordered on this site as they advertised a delivery date. There was no message of missing delivery. Had to chase multiple times after the missed delivery date for an update. Despite paying for delivery, there was no communication of delays.

September 24, 2025
Rated 1 out of 5 stars

Avoid!

Company ver slow to respond to my return request, finally got told how to send and still waiting for refund 4 weeks later. Will never order again!

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Will never use this company again. Shocking customer service. I never received the goods I ordered and paid for. I waited several weeks before chasing and had to contact them 3 times before I received any reply, but even then the goods were not sent. I eventually asked for a refund but this request wasn’t acknowledged and I so I am now in the process of trying to get a refund through my bank.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

completely different yarn around to my order

Dear All,

I am getting in touch because I ordered 4 Rico Essentials Merino DK Anthracite Melange colour, but I received 4 completely different yarn: essentials cotton DK (its brown not grey)
Please find attached the photo of it.
Please can I have a refund?

I am looking forward to hearing from you,

Agnes

August 27, 2025
Rated 2 out of 5 stars

Customer service let a great value company down

Well what can I say on one side if the coin great value prices and great choice but on the other side of the coin failure tobread an order out of 40+ items on the order only received the last 10 items even then 4 items were duplicated after complaing they asked what id received and then sent the rest no real apology from then nothing at all in the replacement other a blank piece of paper difficult to recommend if you go on customer service

August 28, 2025

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