HobbyJobby Reviews 264

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the Luca-S floss and embroidery kits, noting their excellent standard and affordable prices. People frequently highlight the swift processing, dispatch, and delivery services, often receiving their orders earlier than expected. However, some customers also noted issues with their orders, including receiving incorrect product sizes or colors. There were also instances where delivery took longer than advertised, with some people experiencing significant delays and a lack of communication regarding their order status.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of threads, kits,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the quick and simple ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight the excellent and competitive prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received all the goodies in no time at all, beautifully packaged in the Luca's box looking like a box of chocolates :) It was even more pleasing to see the lovely affordable projects I chose to c... See more

Rated 5 out of 5 stars

I've been shopping with HobbyJobby pretty much since they started trading and have never had a bad experience with them. Their kits are excellent quality and the own brand Luca-S floss is perfection,... See more

Rated 5 out of 5 stars

All good, swift processing and dispatch, delivery speedy and product was great price and quality. Didn’t know this company before but will definitely order from again when needed, thank you

Rated 5 out of 5 stars

My order said pre order and at the time I didn't notice. After a week I emailed to see if they could give me a date as im a slow stitcher and wanted the kit for a present to stitch for my aunt. Sarah... See more


Company details

  1. Notions Store
  2. Do-it-Yourself Shop
  3. Scrapbooking Store
  4. Yarn Store

Written by the company

""HobbyJobby" is a recent and constantly expanding store. We address a wide audience, both beginners and cross-stitch professionals; but above all to those who love handicrafts. Do not let the emotion of your hobby go off! We ensure the constant supply of crafts to our audience and bring new items daily.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What an awful company !

What an awful company! Use at your peril and DO NOT expect to get a refund off them , i've been waiting 5 weeks as what they sent me didn't look like what i ordered. Poor Poor customer service, i emailed them asking to return eventually got a reply and then sent items back as instructed and still waiting for refund. They may be cheap but in future i will be buying from a reputable company

February 25, 2025
Rated 5 out of 5 stars

Would purchase again

I recently ordered a kit and threads - they were a great price and were dispatched and arrived in great time - would purchase from HobbyJobby again 👍🏻

January 4, 2025
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I tried contacting Hobby Jobby FOUR times, I ran out of time, ordered the item and literally within an hour, they replied! Their answer was too late as I'd already ordered and it wasn't the product I wanted. Don't bother with these people, there are much better companies around selling the same thing I've realised AND are cheaper!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality service at a fair price.

Arrived quickly and sensibly packaged as are all Hobby Jobby products. Saw this new owl kit and went on a search to find the best price; H.J was the best. I have bought from them before and always been extremely impressed. The owl kit is wonderful, everything included, other than a frame obviously! Top quality Aida and threads plus easy to follow pattern. I recommend this company as reliable and efficient offering quality goods at a reasonable price.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Cute pattern

Everything worked fine with no problems whatsoever :)
The download was fast, the procedure easy and the pattern very cute :)

January 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look