HobbyMaker Reviews 

I have been a member from day one and like many had my misfortunes with HM but over time I have come to realize that there is a very familiar family vibe, with a great customer service team trying their best to please everyone. The team front of house are customer focused through the aid of technology reach out to people and giving them a chance to comment on how things are going.

They still haven't sorted out the none receipt of items from an order placed earlier in the year and more resent one. I'm sick of the going back and forth in emails(where I've even supplied photos) last week was my latest endeavour and yet again a We are sorry reply from them. And in any reply on here will most probably be We are sorry please ring us. What's the point of doing that if their customers services can't even get anything sorted out by emails with all the information they legally would need.

First time ordering through HobbyMaker. I am very pleased with the help when ordering and although was told my order would take around 10-14 days I received my order in around 8 days so yes very happy with HobbyMaker

Haven't ordered much recently as have been crafting for so long I am working through my extensive stash!! When I have ordered, however, items have arrived within the time stated without problems, though they sometimes take a bit longer than I would like if I am keen to get going quickly! However I do agree with others that there could be more descriptive content on the website, especially as sometimes I am browsing when the shows are not on and it's not always clear exactly what is included and how it might be used unless you have watched the actual show. I have watched Hobbymaker from the early days and enjoyed purchasing products not available on Create and Craft. Now I find lots of the old products reappearing and more emphasis on the use of paints, inks, stencils and textures, etc which is not where my own interests lie. However crafting moves through trends and current trends are well presented. I just find myself working on creating albums from my old photos and watching Sewing Street more often now to inspire me with my fabric stash.

Never had any problems with items ordered and have enjoyed the demo's. Have been shopping with Hobbymaker for about a year.

I'm rather surprised that there are so many bad reviews. I've never had any problems, all items have arrived on time and in good order.

HobbyMaker is the best place in the world to shop for all crafting supplies big or small. The postage amazing too! Just £4.95 for as many items as you want in a 24hr period!!! Packaged well every time! And bargains galore!!!!
I love it and do not shop anywhere else!!!

I'm a huge Sizzix fan, so now that HobbyMaker is the UK home of Sizzix I am able to take advantage of the great prices offered, as well as enjoying fab demo's from my favourite Sizzix designers. I love that P&P is capped per day, rather than charged per item/order.
I have ordered other brands too, since HM came on air, but for me now, the main draw to HM is the Sizzix connection.

The Sissix Big Shot machine was promoted yesterday 30th May, I sent in an enquiry on screen asking for confirmation of the plate size, the question wasn’t answered. I did place an order thinking I could return it if it’s not right for me. I’ve since researched via high street shop Hobbycraft to obtain more details. Now how long will I have to wait for delivery?

Really enjoy seeing the huge range of hobbies that you cover. It has relit my love of crafts and bought various items that I am very happy with.

Products are always as described, loads of bargains to be had. Hobbymaker is my go to for crafting purchases. Would highly recommend

I have watched hobbymaker from day one. Received everything I have ordered although 2 companies seem to be really slow, but I realise that is not hobbymaker's fault. I love the instant interaction you get with them. All the guests and presenters seem to really enjoy themselves. I also love the mayhem caused when the managers make an appearance.

I have been buying from HobbyMaker since it began and have very few complaints. I really appreciate being able to speak with someone easily if there is a problem and there have been very few over the years.
I love that there are new and exciting items promoted in their shows and sometimes unexpected surprises. The presenters keep me entertained and I learn a lot from the guests.

5 little pocket pads, 2 of the little books have arrived bent up not flat, very disappointed.

A good selection of different companies on the website now, reasonable prices, I like the once a day postage but it's pricy, good to get access to products that are not easy for me to find elsewhere as I live in a remote area. Delivery can be pretty slow at times, but I've got everything that I've ordered.

I have been watching and purchasing lots of products from Hobbymaker for some time now and I have to say that the whole experience is absolutely brilliant,
The demonstrations are first rate, the staff and presenters are exceptional with a great family feel to the show.
The products are all from top brands in the industry at very competative prices and whilst delivery of items can vary in timescales dependant on where they are being sent from i.e. some come direct from the supplier, many of which are small businesses everything arrives in a timely manner all at a total daily p&p figure. I enjoy the programme enormously and living fairly local to Redditch, I hope to visit them one day soon to meet some of the team.
Well done Hobbymaker keep doing what you do well.

Regards Christopher Hall ( 72 years )

I love Hobbymaker, some many different craft products and very low prices. The presenters always have lots of inspiration on the craft products they sell. Definitely worth watch.

Nothing is ever perfect, to expect so is naive.
My experience with HobbyMaker is a positive one, sure I had a small hiccup with an order but contact with customer service was pleasant, understanding, & helpful. The main attraction to HobbyMaker for me is, they sell genuine products, these days when we buy from certain companies, we don’t know if it is the real thing. The delivery time is a bit erratic but the goods are coming from the company selling the products, I am thee most impatient person so 2 days feels like a lifetime. HobbyMaker is a one stop shop where I can buy a multitude of products from a multitude of suppliers all for £4.95 p&p.
We are so quick to judge harshly yet not so quick with praise, but with feedback they may learn from some mistakes & try to rectify them. I trust them.
The date on the calendar is not accurate as I can’t remember when I last placed an order.

Never had any problems with ordering or deliveries. I only order from about 2 companies on here but what I have used works well. I am not so keen on the system that does not allow me to see what products are going to be on upcoming shows, which I was used to with previous TV channels.

Web site so easy to use. Everything at hand. Easy to order and pay for items.