Hobby Recreation Products Reviews 

274
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more

Rated 1 out of 5 stars

HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more

Rated 1 out of 5 stars

It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more

Company replied

Rated 1 out of 5 stars

I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more

Company details

  1. Hobby Store

Information provided by various external sources

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(274)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Hobbie recreationproducts.com is the place to shop for your RC needs, fast service great costumer support and a verity of name brands

April 21, 2015
Unprompted review
Rated 5 out of 5 stars

Capt Eddie Pilot

Exactly what I required and delivery better than expected, I will do more business with Hobby recreation Products again

April 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great Products, plus Fantastic Service

Ordered two Savox servos. One didn't work ( it happens). Contacted customer service who replaced it without any problems. Nice to be able to talk with a person instead of hassling back & forth by e-mail like some other companies. Thanks, Stan

April 7, 2015
Unprompted review
Rated 3 out of 5 stars

Got what I want but.....

Got the screws I ordered for my sawback, but I was never notified when they were shipped, and where they were coming from, but I still received them in a timely manner.
P.S.,
My order was shipped from Salt Lake City, UT

April 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great company! Fast shipping

Great company! I ordered a few things on a Monday evening and had them at my door Wednesday. Good quilty no issues. They carry a ton of different products and brands for a good price.

April 3, 2015
Unprompted review
Rated 3 out of 5 stars

Time consuming

My order could have been processed a little faster. I was charged $11 for a $5 package.. "Handling fees"

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company

I ordered items, expecting 10 bis. day delivery received package in 4 days.
Very pleased with order and delivery.

March 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great website and selection.

Shipping was fast and free! Website is easy to navigate and the selection is huge!

Not all products in stock but this was due to the labor strikes by the dock workers.

March 11, 2015
Unprompted review
Rated 5 out of 5 stars

this company cares about its customers!!!

ok I have to SY that as soon as you put your order, I guarantee that it is received immediately and your order gets worked on fast. What I love is if something is on back order and and instead of getting an email waiting for a response, the contact you by phone to see what you want to do before proceeding . Awesome company to order from and I will definetly be ordering from here

March 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent fast review

Great prices, fast shipping. Only thing I can suggest is it would have been nice to get a shipping confirmation email. I had no idea it had shipped the next day.

February 27, 2015
Unprompted review

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