Communication with staff was satisfying. Although, I could have been notified of the cause of the delay of my order being filled, prior to me having to telephone and seek information, would have been... See more
Company replied
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Review summary
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Had to do a phone check as my bonus accessories arrived first before my machine, with no paperwork. Great deal, bonus accessories are fantastic extras. Love my machine!
Company replied
1. Pulley’s width was a little wider, maybe for newer lifters. Has to trim it to fit width of pulley slot on side arm of lifter. 2. Postage price of $20 for the 2 pulley was rather high, considerin... See more
Company replied
The service was great and reliable.And I will be shopping with them in the future
Company replied
Company details
Written by the company
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Contact info
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australia
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
4.4
Excellent
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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Smooth hastle free transaction
Smooth transaction, quick delivery and all as described.
April 29, 2024
Smooth online purchase experience
Thank you for the smooth online purchase experience and fast delivery of my ex demo sewing machine. I'm very happy with it and appreciated the postal tracking on it.
May 2, 2024
Arrived very quickly.
May 1, 2024
Great price and speedy delivery.
April 29, 2024
Triumph Triumph Triumph Compact Learner Sewing Machine ST030
Triumph
Compact Learner Sewing Machine ST030
Received yesterday and very impressive. I didn't want to spend a motza on a machine that I would use infrequently and I am at an age where I can have difficulty lifting the full size machine. This little machine is an absolute bottler I put it through its paces today and it did everything I need the these stitch length is preset to three different lengths which will cover everything you need you've got three different Zig stags are from memory and buttonhole of course the one thing I didn't like is when you fill the bobbin the needle goes up and down it doesn't disengage but apart from that and the lights a little bit weak but that's fine I use a mecklamp for crafting so makes no difference to me it is an absolute little ripper and I'm so pleased I bought it and it runs on battery too
May 3, 2024
Unprompted review
The sales lady was helpful and funny
The sales lady was helpful and funny, even when she couldn't find my machine (it was randomly placed under a table on the showroom floor). She helped me out to my car,
April 5, 2024
I received my order sooner than…
I received my order sooner than expected so that was great, I think the postage was higher than I have paid for equivalent from other organisations.
April 2, 2024
Great service fast del
April 2, 2024
Nice quick and easy
April 2, 2024
First time purchaser from hobby sew
First time purchaser from hobby sew, brought a new sewing machine, customer service was exceptional, love my new machine Thank you 😊
March 5, 2024
The process was very easy and delivered…
The process was very easy and delivered on time thank you
March 3, 2024
plastic packaging
Great service - the online purchase and delivery went smoothly.
However, the amount of styrofoam packaging the machine, and plastic wrapping of the box, was appalling.
February 28, 2024
Excellent customer service!
March 6, 2024
Good product and fast delivery.
March 4, 2024
Online order…
Went to Penrith store before going online and they said item was sold out
Called online help And was quickly helped out, ordered online and delivered promptly.
March 4, 2024
I was very happy with the shipping
I was very happy with the shipping, I received my order very quickly and it was packaged very well. Thank you
February 4, 2024
Super easy ordering process and…
Super easy ordering process and beautifully packaged. Thank you!
January 31, 2024
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