Communication with staff was satisfying. Although, I could have been notified of the cause of the delay of my order being filled, prior to me having to telephone and seek information, would have been... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had to do a phone check as my bonus accessories arrived first before my machine, with no paperwork. Great deal, bonus accessories are fantastic extras. Love my machine!
Company replied
1. Pulley’s width was a little wider, maybe for newer lifters. Has to trim it to fit width of pulley slot on side arm of lifter. 2. Postage price of $20 for the 2 pulley was rather high, considerin... See more
Company replied
The service was great and reliable.And I will be shopping with them in the future
Company replied
Company details
Written by the company
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Contact info
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australia
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
4.4
Excellent
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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Janome 500e
Always helpful and great specials ! Just the waiting for it was a little nerve racking .
January 23, 2024
I haven’t received the product yet
I haven’t received the product yet. 9 days since the order was placed but no product and no idea when it will arrive. I’m still hopeful.
January 9, 2024
My Diamond Dotz was sent within a…
My Diamond Dotz was sent within a couple of days from ordering. The hold up wasn't good. But that was the problem from Australia Post. It was a birthday present but at least it arrived before the birthday.
January 9, 2024
Received in 24 hours
January 9, 2024
the service was really fast
the service was really fast, unfortunately one item not available, still have not received refund for one item.
December 4, 2023
Exceptional experience
Exceptional experience! I got my overlocker for a really good price and the delivery was in record time. I’m absolutely in love with my new Singer machine :)
December 3, 2023
Easy website to order from
Easy website to order from, confirmation of order, fast despatch and advice order has been shipped. Order received within three days to regionalcarea.
December 5, 2023
Quick efficient service
December 7, 2023
Over a week since I paid for this and…
Over a week since I paid for this and still haven’t even received tracking advice.
November 30, 2023
very quick delivery
very quick delivery. good communications. price was very good too
November 29, 2023
Easy to order and swift delivery
November 29, 2023
Bernina AccessoryYou had the Bernina product I was…
You had the Bernina product I was looking for and I received it very quickly. Thank you.
December 1, 2023
Diamond Dotz Freestyle
Well done. Arrived on time Got what I wanted refund came that day I am very happy. Will buy again
Thank you
November 3, 2023
Thank you for sending fast.
November 1, 2023
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